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Novotel Bordeaux Centre Gare Saint Jean

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Premium bedding, desk, soundproofing, iron/ironing board
Executive Room, 1 King Bed, Terrace | Terrace/patio
Premium bedding, desk, soundproofing, iron/ironing board
Executive Room, 1 King Bed, Terrace | Premium bedding, desk, soundproofing, iron/ironing board
Superior Room, 1 Double Bed with Sofa bed (2 personnes) | Premium bedding, desk, soundproofing, iron/ironing board

Overview of Novotel Bordeaux Centre Gare Saint Jean

Novotel Bordeaux Centre Gare Saint Jean

4.0 star property
4-star hotel with restaurant, near St. Michael Basilica

8.6/10 Fabulous

47 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
28-30 Rue De Tauzia, Bordeaux, Gironde, 33800

Room options

About this area

What's nearby

  • In Saint Jean Station District
  • The City of Wine - 17 min drive
  • Matmut Atlantique Stadium - 28 min drive

Getting around

  • Bordeaux (BOD-Merignac) - 28 min drive
  • Bordeaux St-Jean Station - 6 min walk
  • Bordeaux St-Jean Station - 7 min walk
  • Bordeaux (ZFQ-Saint-Jean SNCF Train Station) - 8 min walk
  • Tauzia Tram Station - 1 min walk
  • Sainte-Croix Tram Station - 3 min walk
  • Saint-Jean Tram Station - 7 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Point rouge - 3 min walk
  • Mamma Mia - 3 min walk
  • Bella Ciao - 4 min walk
  • Café du Théâtre - 4 min walk
  • Pizz' A' Papa - 5 min walk

About this property

Novotel Bordeaux Centre Gare Saint Jean

Novotel Bordeaux Centre Gare Saint Jean offers an airport shuttle (available 24 hours) for EUR 8 per person one way. Guests looking for a bite to eat can visit La Gare des Sens, which serves lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers like that it's only a short walk to public transportation: Tauzia Tram Station is steps away and Sainte-Croix Tram Station is 3 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 13.90 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Connecting/adjoining rooms available

Special features

Dining

La Gare des Sens – This restaurant serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17.90 per person
  • Airport shuttle service is offered for an extra charge of EUR 8 per person (one way)
  • Local area shuttle service is offered for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 13.90 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Mercure Bordeaux Gare Saint-Jean
Mercure Hotel Bordeaux Gare Saint-Jean
Mercure Bordeaux Gare Saint Jean Hotel Bordeaux
Hotel Mercure Bordeaux Centre Gare Saint Jean
Hotel Mercure Gare Saint Jean
Mercure Bordeaux Centre Gare Saint Jean
Mercure Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Hotel
Hotel Mercure Bordeaux Centre Gare Saint Jean
Novotel Bordeaux Centre Gare Saint Jean Bordeaux
Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux

Frequently asked questions

Does Novotel Bordeaux Centre Gare Saint Jean offer free cancellation for a full refund?
Yes, Novotel Bordeaux Centre Gare Saint Jean does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Bordeaux Centre Gare Saint Jean?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Bordeaux Centre Gare Saint Jean?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
Is parking offered on site at Novotel Bordeaux Centre Gare Saint Jean?
Yes. Self-parking costs EUR 13.90 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Novotel Bordeaux Centre Gare Saint Jean?
Yes, an airport shuttle is available. The charge is EUR 8 per person one way.
What are the check-in and check-out times at Novotel Bordeaux Centre Gare Saint Jean?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Bordeaux Centre Gare Saint Jean?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (10-min drive) is nearby.
What is there to do at Novotel Bordeaux Centre Gare Saint Jean and nearby?
Novotel Bordeaux Centre Gare Saint Jean has a garden.
Are there restaurants at or near Novotel Bordeaux Centre Gare Saint Jean?
Yes, there's an on-site restaurant, La Gare des Sens. Nearby restaurants include Mamma Mia (3-min walk), Bella Ciao (4-min walk) and Café du Théâtre (4-min walk).
What's the area around Novotel Bordeaux Centre Gare Saint Jean like?
Novotel Bordeaux Centre Gare Saint Jean is located on the boardwalk in Saint Jean Station District, a short 1-minute walk from Tauzia Tram Station and 10 minutes' walk from St. Michael Basilica. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

Edward, 4-night trip
Verified Orbitz guest review

8/10 Very good

We had a great check in and comfortable room. We mainly were inconvenienced with no internet from 10pm- morning. Besides that . Happy and easy to catch the tram to downtown in front of the hotel👍
Calvin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable hotel with helpful staff. Located 5 min walk to the train station and number 1 bus stop to the airport.
Tanjal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional customer service.
The staff at the hotel were extremely helpful in providing us with information about places to see in Bordeaux and how to get there most efficiently. This greatly enhanced our relatively short visit to the city at the end of our holiday. The accommodation itself was also very comfortable.
Shane, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful staff made for an enjoyable stay at this clean and comfortable hotel.
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Safe place and easy tram access
ARNAUD, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It is close to train station. Great breakfasts. Friendly and accommodating staff. We would stay here anytime.
chris, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was wonderful and helpful at all times. The hotel was bmvry nice. The eggs and sausages on the breakfast buffet were not good at all though.
Kristi, 1-night trip
Verified Expedia guest review