Memorial Hermann Sugar Land Hospital - 19 min walk - 1.6 km
Houston Museum of Natural Science at Sugar Land - 6 min drive - 6.3 km
Smart Financial Centre at Sugar Land - 7 min drive - 6.4 km
Sugar Land Town Square - 7 min drive - 8.4 km
First Colony Mall - 7 min drive - 8.3 km
Getting around
Houston William Hobby Airport (HOU) - 39 min drive
George Bush Intercontinental Airport (IAH) - 52 min drive
Restaurants
McDonald's - 4 min drive
Whataburger - 9 min walk
Chick-fil-A - 9 min walk
Scholars & Scoundrels - 8 min walk
Rudy's Country Store and Bar-B-Q - 3 min drive
About this property
Best Western Sugarland Inn
When you stay at Best Western Sugarland Inn, you'll be within a 10-minute drive of Sugar Land Town Square. Guests can take a dip in the outdoor pool, or visit the 24-hour fitness centre for a workout. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
61 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
What to do
Golfing nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (495 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
An outdoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
39-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
Dishwasher
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 25.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Sugarland
Best Western Sugarland Inn
Best Western Sugarland Inn Sugar Land
Best Western Sugarland Sugar Land
Best Western Sugar Land
Frequently asked questions
Is there a pool at Best Western Sugarland Inn?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Best Western Sugarland Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Sugarland Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Sugarland Inn?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Sugarland Inn and nearby?
Best Western Sugarland Inn has an outdoor pool and a 24-hour fitness centre.
Best Western Sugarland Inn Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
21 November 2024
Do not use hotels.com
The hot water does not work. Used bars of soap and hair everywhere. Manager Joaquin said he would document everything so i could receive a refund through hotels.com. Hotels.com said there is nothing they could do.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Good but shower and hot water need work
While I was able to get checked into my room fairly easily. I was a bit frustrated with the shower/bath. I waited 10 minutes for hot water that never did come and when I initially turned on the water some brown did come out of the spout which did put me off. I ended up not showering just because of the initial brown I saw.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 November 2024
DIANNE
DIANNE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Abiodun
Abiodun, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Rebecca
Rebecca, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Diana
Diana, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Nice place
The shower was dirty. Curtains stained with what looks like mildew. Other than that breakfast was great.
Joycelyn
Joycelyn, 2-night business trip
Verified Hotels.com guest review
6/10 Good
11 October 2024
The issue with the property is not enough parking! The hotel have a contract with a company and the workers utilize 3 or more spots at a time. They relax at the end of the day by drinking ALCOHOL, smoking their cigarettes and congregating in the parking lot nightly. Once I had to wait over 10 minutes to get into the hotel’s parking lot because a worker blocked the only entrance/exit while he go take a #2. The property staff doesn’t say anything to them because they bring the most business, they can do no wrong. There’s only 1 washer 1 dryer for the entire hotel and they are the ones utilizing it 99% of the time.
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Lei
Lei, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Hotel is A all staff are always happy to help with a smile!
Front office manager Joaquin is top notch, easy to communicate and ready to help! This will definitely be my go to hotel in all of Houston area!
Luis
Luis, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
It was solid.
mudhar
mudhar, 4-night family trip
Verified Expedia guest review
6/10 Good
16 September 2024
There was no hot water, when I contacted front desk, they asked me to run the water for 5 mins. I did get hot water after 7 mins. What a waste of water.
Prabahkar
Prabahkar, 1-night family trip
Verified Expedia guest review
4/10 Fair
15 September 2024
Shower don’t work. Then new room the thermostat was broke. Nice staff. Particularly the night person. Best western plus is normally much nicer and kept up better.
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Marcellus
Marcellus, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
David
David, 1-night trip
Verified Expedia guest review
6/10 Good
5 September 2024
Toya was amazing! Check in was very smooth and she was super sweet. My room was spacious but was missing a few necessities like soap and shampoo. The ac made this loud unbearable noise all night so I wasn’t able to get much sleep on top of the room being humid. It wasn’t a terrible overnight stay but definitely could have been much better.
Ashley
Ashley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Clean, Quite and Staff responded to requests
SAHIBZADA
SAHIBZADA, 9-night family trip
Verified Expedia guest review
8/10 Very good
3 September 2024
Overall a decent 2 star hotel with free breakfast and free parking and wifi. Felt like an updated/upgraded Motel.
Stayed for 2 nights. Booked 3 rooms. One room (310) did not have the grey decorative pillows/runner on the bed like the other 2 rooms. Guess they ran out.
Breakfast was average - Had a Yogurt machine which you can add granola to it. Sausage, Eggs were not fresh. Same exact items for 2 days in a row. Add a waffle machine like all the other hotels have.
Shower and faucet knobs were old and crusty and hard to turn. White Bath Towels had rips/holes in them from many washing machine uses. Just buy new towels.
Room 310 by the Elevator had rips on the sheets and towels had holes. See photos. Dirt in the corners. There was no house-keeping at night to change the sheets as they had stains/marks on them when we asked.
We were given sheets and had to change them ourselves when we asked management.
Also, we asked for a room AWAY from the elevator and got the room right NEXT to the elevator (Room 310) - thanks for listening to the request :/
Have someone contact us directly about our stay to discuss further.
Justin
Justin, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
When we checked in, the first room we were assigned had not been cleaned. Once we reported it, they immediately assigned us another room. Also, the bed was harder than I would have preferred. Other than that, it was good stay.
Anna
Anna, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Great breakfast
Ada
Ada, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Hao
Hao, 4-night trip
Verified Expedia guest review
8/10 Very good
2 September 2024
We liked everything about this hotel. It was clean staff was nice. It met our expectations. Would stay here again
Lori
Lori, 2-night trip
Verified Expedia guest review
8/10 Very good
1 September 2024
The one front desk clerk keyed another guest to our room then tried to blame the guest for the mistake. Felt bad for the guest that entered our room by mistake. There was a dirty shirt left in our room from previous guests when we checked in. A few of the the staff made sure breakfast was wrapped up early even prior to 9am even while people were still trying to get breakfast. When trying to exit out room to check out the one staff lady was standing there waiting for us to exit… definitely made our stay on edge