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1 room, 2 adults

Heritage Suites Hotel - Siem Reap

5-star5 stars
Great for familiesThis property has good facilities for families.
Wat Polangka, Phum Slok Kram, Siem Reap, 17000, Cambodia

Luxury hotel with spa, near Royal Garden
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,556 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Bar
Bar is awesome
Wellness
Great wellness & sports facilities
Breakfast
Tasty breakfast

Heritage Suites Hotel - Siem Reap

More Info: 6823 2342

from S$168
  • Romantic Bungalow, 1 King Bed, Terrace
  • Heritage Rooms
  • Colonial Suite Jacuzzi
  • The Residence
  • Colonial Suite Pool

What’s around Heritage Suites Hotel - Siem Reap

Landmarks

  • Pub Street - 22 min walk
  • Royal Garden - 9 min walk
  • Angkor Night Market - 26 min walk
  • Miniature Replicas of Angkor’s Temples - 2 min walk
  • Charles de Gaulle Road - 4 min walk
  • Angkor National Museum - 8 min walk
  • T Galleria by DFS - 9 min walk
  • Shrine to Preah Ang Check and Preah Ang Chom - 9 min walk

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 10 min drive
  • Free airport pick-up

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 0 floor

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport pickup (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 80
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 25
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Japanese
  • Khmer
  • Swedish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 140-cm Smart TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Heritage Suites Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Heritage Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Heritage Restaurant - This poolside fine-dining restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Wine Bar - Onsite bistro. Open daily.

Bamboo Bar - This theme restaurant serves lunch and light fare. Open daily.

Heritage Suites Hotel - Siem Reap’s small print

Also known as

  • Heritage Hotel Suites
  • Heritage Suites Hotel Siem Reap
  • Heritage Suites Hotel Hotel Siem Reap
  • Heritage Suites
  • Heritage Suites Hotel
  • Heritage Suites Hotel Siem Reap
  • Heritage Suites Siem Reap
  • Heritage Hotel Siem Reap
  • Heritage Siem Reap
  • Heritage Suites Hotel Relais And Chateaux
  • Heritage Suites Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 120
  • New Year's Eve (31 December) Gala Dinner per child: USD 60 (from 4 to 11 years old)

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Rollaway beds are available for USD 50.0 per day

Full breakfast is offered for an extra charge of USD 15 for adults and USD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 47 reviews

Very good 8.0
Nice place but it does cost you!
This is a great hotel but it is expensive. Good stuff first. Being collected in a vintage Mercedes is a neat experience and a novelty. The hotel is not far from the airport and so the fact that the car is not exactly comfortable is not a big deal! The hotel staff were always terrific, helpful and informative. The breakfast was exceptional with lots of options. The bar had a good selection of drinks at reasonable prices (the bottle conditioned beer was excellent). Not so good stuff. Our hotel room was large and had an outside jacuzzi, but as the jacuzzi was not heated, it wasn't that inviting. The room contained a steam room, which I tried to use but the door was so poorly fitted that it was almost impossible to keep any heat in it. The pool area was nice but the pool is a bit on the small side. These are not major issues that spoil the stay, but worth keeping in mind given the relative high price.
Stuart, sg3 night romance trip
Exceptional 10.0
Excellent
Excellent place. We took the room with the private pool. It was very convenient. Good breakfast.
ca3 night trip
Exceptional 10.0
The most amazing hotel
This hotel was absolutely amazing. We have no complaints, everything was perfect. The check in was quick, and we were able to check in early. They even gave us a choice of which soap we would like in our room. We were given a mobile phone number which we could text should we need anything. Staff were always accommodating. The breakfast food was delicious. Our room was incredible and clean. The bed was very comfortable also. I would highly recommend this hotel. It was a real treat for the end of our trip. Thank you!
Suzanne, gb2 night trip
Exceptional 10.0
Amazing stay! Recommended.
Overall stay at Heritage Suites Hotel - Siem Reap was amazing. We stayed here for 3 nights (Aug 2019) and from the beginning of our stay till the very end it was enjoyable. Service at Heritage was very impressive, we were greeted at the airport in a nice Mercedes and stayed in The Residence room, this room was bigger than one could imagine when staying in a hotel. This room included an in room steam room and Pool and Jacuzzi. Breakfast each morning was great! with a wide variety of items and free flow of food and drinks that were freshly made, it was perfect. Location is town center and it was close and easy to get to the shops via tuk tuk (Grab) or walking. It is around 20 minutes from the airport and Angkor Wat and 5-10 mins from town. The staff were very helpful and informative, and we would recommend staying here. Thank you for the great service Sam, Mike and team! Hoping to see you all soon.
Chloe, au3 night trip with friends
Exceptional 10.0
Wonderful stay, staff could not do enough for us.
Chris, gb3 night family trip

Heritage Suites Hotel - Siem Reap

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