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Sunway Hotel Seberang Jaya

Photo gallery for Sunway Hotel Seberang Jaya

Front of property
In-room safe, desk, iron/ironing board, free WiFi
Reception
Bathroom sink
Gym

Overview of Sunway Hotel Seberang Jaya

Sunway Hotel Seberang Jaya

4.0 star property
City centre Seberang Jaya hotel with 24-hour fitness

8.4/10 Very good

451 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
Map
11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Seberang Jaya, Penang, 13700
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • 24-hour business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of Seberang Jaya
  • AEON Mall Bukit Mertajam - 26 min drive
  • Queensbay Mall - 24 min drive
  • KOMTAR - 21 min drive
  • Penang Hill - 24 min drive
  • Gurney Drive - 23 min drive
  • Gurney Plaza - 23 min drive
  • Ferringgi Beach - 33 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 24 min drive
  • Penang Sentral - 8 min drive
  • Sungai Petani Station - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Spice Brasserie - 1 min walk
  • Executive Lounge @ Level 18 - 2 min walk
  • Myeongdong Topokki - 2 min walk
  • Old Town White Coffee - 2 min walk
  • Nasi Kandar Beratur 786 - 2 min walk

About this property

Sunway Hotel Seberang Jaya

Sunway Hotel Seberang Jaya offers an airport shuttle (available 24 hours) for MYR 120 per vehicle one way. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 120 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for MYR 145.75 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Seberang Jaya
Hotel Sunway
Hotel Sunway Seberang Jaya
Seberang Jaya Hotel
Sunway Hotel
Sunway Hotel Seberang Jaya
Sunway Seberang Jaya
Sunway Hotel Prai
Sunway Hotel Seberang Jaya Penang Perai, Malaysia
Sunway Seberang Jaya
Sunway Hotel Seberang Jaya Hotel
Sunway Hotel Seberang Jaya Seberang Jaya
Sunway Hotel Seberang Jaya Hotel Seberang Jaya

Frequently asked questions

Does Sunway Hotel Seberang Jaya offer free cancellation for a full refund?
Yes, Sunway Hotel Seberang Jaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sunway Hotel Seberang Jaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sunway Hotel Seberang Jaya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sunway Hotel Seberang Jaya?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Sunway Hotel Seberang Jaya?
Yes, an airport shuttle is available. The charge is MYR 120 per vehicle one way.
What are the check-in and check-out times at Sunway Hotel Seberang Jaya?
You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Sunway Hotel Seberang Jaya and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Sunway Hotel Seberang Jaya like?
Sunway Hotel Seberang Jaya is in the heart of Seberang Jaya, a short 3-minute walk from Penang Bird Park and 5 minutes' walk from Sunway Carnival Mall. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.4/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Phang, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Water kept leaking from shower area into bath/toilet area
Vinothini, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel
It was Amazing and accommodative stay.
JAGJIT, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

KHALIL FITRI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice n comfy, staff are helpful
poh khoon, 2-night family trip
Verified Expedia guest review

8/10 Very good

Oon Heng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KWOK HAW, 1-night trip
Verified Expedia guest review

10/10 Exceptional

KEAT GEORK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

NURUL FAISAL, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The bed was comfy and the toilet is clean. But the sink kinda clogged up but we inform the management about it. We like the self check in counter as it adhere to the covid-19 SOP.
Shuhaida, 1-night family trip
Verified Hotels.com guest review