8/10 Very good
6 December 2024
Room had damages and non working appliances
When I got into the room, I noticed that the controls on the wall that were supposed to control the heater Did not work so I called her up. It was a one bedroom so After I ate, I went into the room to notice that there was a hole in the wall. I called the front desk lady and showed her. She said if I wanted to move room that would be OK and I told her it’s fine. I just wanted to show you guys and she explained that they have been getting renovations and that room was one that did not get renovated, which made me question why they put me in it but she claimed that was the last room left for a one bedroom. With all that being said, they did take it $200 deposit which is almost 2 weeks later and I still have not received back. This is the longest wait time I’ve ever had to wait for a deposit and they did not care to be kind sensitive about me wanting my deposit back. They just kept blurting out. It could take up to two weeks when I called.
Verified traveller
4-night trip
Verified Hotels.com guest review