Escape to Heritance Kandalama, a luxury haven by the serene lake. Enjoy a rejuvenating massage at Coco Spa, savor meals at one of four restaurants or unwind on the sun-kissed terrace. With an outdoor pool and in-room WiFi, this hotel is perfect for families looking for adventure and relaxation.
Rangiri Dambulla International Stadium - 22 min drive - 14.5 km
Ancient City of Sigiriya - 33 min drive - 26.5 km
Sigiriya Museum - 33 min drive - 26.9 km
Pidurangala Rock - 44 min drive - 29.8 km
Getting around
Colombo (CMB-Bandaranaike Intl.) - 73.8 miles/118.8 km
Airport pickup service
Restaurants
Pizza Hut - 16 min drive
Delight Restaurant - 17 min drive
New Sigiri Restaurant - 25 min drive
Hotel Amaya Lake Dambulla - 13 min drive
curry leaf restaurant - 21 min drive
About this property
Heritance Kandalama
Heritance Kandalama is a great choice for a stay in Kandalama. You can visit the spa to be pampered with massages, facials or aromatherapy, and Kanchana Restaurant, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, French
At a glance
DONE
Hotel size
152 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
DONE
Transfers
Airport pickup on request (available 24 hours a day)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
4 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
What to do
Ecotours
Pool table
Ping pong
Hiking/biking trails nearby
Mountain biking nearby
Working away
24-hour business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Library
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Hardwood flooring in room
Room amenities
Be entertained
LED television
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Kanchana Restaurant – This restaurant serves breakfast, lunch and dinner.
Kaludiya Restaurant – This fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar.
Cafe Kachchan – Overlooking the pool, this café only serves light fare.
Kachchan Bar – On-site bar.
Kachchan Lounge – On-site lobby lounge.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: USD 150
New Year's Eve (31 December) gala dinner per adult: USD 150
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
Airport shuttle service is offered for an extra charge of USD 220 per vehicle
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 15.0 per day
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the spa without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama
Frequently asked questions
Does Heritance Kandalama offer free cancellation for a full refund?
Yes, Heritance Kandalama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritance Kandalama?
Yes, there's an outdoor pool.
Are pets allowed at Heritance Kandalama?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heritance Kandalama?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Heritance Kandalama?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 220 per vehicle.
What are the check-in and check-out times at Heritance Kandalama?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Heritance Kandalama and nearby?
Have fun with nearby activities such as hiking and mountain biking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Heritance Kandalama also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Heritance Kandalama?
Yes, there are 4 on-site restaurants, featuring pool views.
Does Heritance Kandalama have any outdoor private spaces?
Yes, every room features a balcony.
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Heritance Kandalama Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Nature
Service staff
View
Location
Breakfast
Lake
Food
Architecture
Restaurant
What guests liked
Breakfast at this property offered a wide variety of food with excellent Sri Lankan and Western cuisine options. (6 reviews)
The infinity pool offered a stunning view and a unique experience with monkeys freely wandering around. (4 reviews)
Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Steven
Steven, 2-night trip
10/10 Exceptional
31 Mar, 2025
Amazing design of hotel that blends in to the beautiful forest and lake landscape. A truly amazing piece of architecture. The staff, food and facilities are top notch.
Marvin
Marvin, 3-night trip
10/10 Exceptional
8 Apr, 2025
Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!
WEI MING
WEI MING, 1-night trip
10/10 Exceptional
28 May, 2025
The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
David
David, 2-night trip
10/10 Exceptional
5 Mar, 2025
Excellent❣️
TAICHIRO
TAICHIRO, 1-night trip
8/10 Very good
17 Mar, 2025
Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.
David
David, 3-night trip
10/10 Exceptional
26 Jan, 2025
The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
Jegath
Jegath, 1-night trip
10/10 Exceptional
10 Jan, 2025
Beautiful hotel with breath taking views!
The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience.
Overall it was a memorable and perfect stay for us.
Highly recommend this gem for anyone looking for relaxation and luxury!
Apsara
Apsara, 1-night trip
10/10 Exceptional
16 Mar, 2025
The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.
Manami
Manami, 1-night trip
10/10 Exceptional
11 Nov, 2024
Amazing location
Food was phenomenal
If i have to nitpick, the rooms could use a little upgrade with its fixtures
Over all it was worth every penny.
Anton
Anton, 1-night trip
8/10 Very good
5 Dec, 2024
Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Andrew
Andrew, 3-night trip
10/10 Exceptional
17 Jul, 2024
Love the place and location
fiham
fiham, 2-night trip
10/10 Exceptional
27 Feb, 2025
The architecture was superb with the hotel beautifully blending into the nature!
I think I had the best night sleep in this hotel as the place was so quiet and pleasant.
Also getting to see some monkeys freely wondering around the facility was very refreshing too!
The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special.
I loved the pool so much that I could stay there the whole afternoon!
It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike.
Would definitely come back again!
Haruka
Haruka, 1-night trip
10/10 Exceptional
8 Feb, 2025
good
??
??, 1-night trip
8/10 Very good
1 Jan, 2025
It is one of the hotels designed by Bawa.It stands as if it blends in with the natural surroundings.However, mosquitoes and other annoying insects are rarely seen.
Every staff member at the hotel is warm and welcoming.The hotel is relatively close to several tourist attractions such as Sigiriya Rock and safari tours.
Noriyuki
Noriyuki, 3-night trip
10/10 Exceptional
17 Jul, 2024
Their hospitality is super high, every staff is always caring of you.
Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.
Rie
Rie, 1-night trip
8/10 Very good
31 Jan, 2025
Location is absolutely gorgeous and easy to see elephants come across at night. But customer office is not responding or assist with any refund stuff, and have no action to solve another problem during stay.
Ching-Lun
Ching-Lun, 2-night trip
10/10 Exceptional
17 Dec, 2023
Excellent location to have a relaxing quite time
Shihana
Shihana, 3-night trip
10/10 Exceptional
4 Dec, 2023
Best hotel right in the middle of nature, breathtaking views and friendly staff
francisco
francisco, 1-night trip
10/10 Exceptional
6 Apr, 2025
Although this is an excellent review I have to say I was a bit surprised at the size of the pools. I like to swim laps but the pools were smaller than I'd thought. My fault, of course (lack of blueprints!). One pool seems to have been given over to the monkeys (lucky them!) which was interesting. But perhaps it was seasonal? Anyway, if you're expecting to swim laps lower those expectations and just enjoy the spectacular view from the infinity perspective of the pool....
donald
donald, 2-night trip
10/10 Exceptional
22 Mar, 2024
Love this place, and its people 😊
Salomi
10/10 Exceptional
10 Mar, 2023
Location and architecture
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
19 Sept, 2024
Excellent hotel! It’s worth for staying.
All members of staff are always smiling and very kind to children. They make us happy.
Food presentation also outstanding. Facilities are of course nice.
We’ll back some time here.