Karlsson's Restaurant & Steak House - 5 min walk
The Sweet Restaurant - 4 min walk
About this property
DoubleTree by Hilton Phuket Banthai Resort
DoubleTree by Hilton Phuket Banthai Resort is a great choice for your beach stay in Patong, putting you near activities such as scuba-diving, snorkelling and parasailing. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness centre. The Port serves international cuisine, and is open for lunch and dinner. Other highlights include 3 poolside bars, a terrace and a garden. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Filipino, French, German, Hindi, Thai
At a glance
Hotel size
290 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
3 bars/lounges
3 poolside bars
3 swim-up bars
Restaurant
Barbecue grills
Room service (limited hours)
What to do
On the beach
Beach access
Parasailing nearby
Scuba-diving nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
3 outdoor pools
No plastic drinking straws
No plastic water bottles
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Port – This restaurant specialises in international cuisine and serves lunch and dinner.
Beer Bar – On-site cocktail bar. Happy hour is offered. Open daily.
Lobby Bar – On-site bar. Open daily.
Pool Bar – On-site bar. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 470.80 for adults and THB 235.40 for children
Airport shuttle service is offered for an extra charge of THB 1800 per vehicle (one-way. Maximum occupancy 5)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for THB 1500 per night
Airport shuttle service for children costs THB 1800 (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Banthai
Banthai Beach
Banthai Beach Kathu
Banthai Beach Resort
Banthai Beach Resort Kathu
Banthai Resort
Banthai Beach Hotel Patong
Banthai Beach Resort & Spa Patong, Phuket
Banthai Beach Resort And Spa
Banthai Beach Resort Patong
Banthai Beach Patong
Banthai Beach Resort Spa
Frequently asked questions
Does DoubleTree by Hilton Phuket Banthai Resort offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Phuket Banthai Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Phuket Banthai Resort?
Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Phuket Banthai Resort?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Phuket Banthai Resort?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by DoubleTree by Hilton Phuket Banthai Resort?
Yes, an airport shuttle is available. The charge is THB 1800 per vehicle one-way.
What are the check-in and check-out times at DoubleTree by Hilton Phuket Banthai Resort?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Phuket Banthai Resort and nearby?
Have fun with nearby activities such as parasailing and scuba-diving. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 swim-up bars and 3 poolside bars. DoubleTree by Hilton Phuket Banthai Resort also has a 24-hour fitness centre and a garden.
Are there restaurants at or near DoubleTree by Hilton Phuket Banthai Resort?
Yes, The Port offers international cuisine.
Does DoubleTree by Hilton Phuket Banthai Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton Phuket Banthai Resort like?
DoubleTree by Hilton Phuket Banthai Resort is located near Patong Beach, only a short 6-minute walk from Bangla Road and 12 minutes' walk from Jungceylon Shopping Center.
DoubleTree by Hilton Phuket Banthai Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
26 December 2024
Kristine
Kristine, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Fantabulous!
Fantastic hotel. Great location. Super staff! Loved my 10’day stay here!
Devang
Devang, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Nice , comfortable hotel. Breakfast med many choices.
Room clean and nice bed.
helena
helena, 2-night trip
Verified Hotels.com guest review
4/10 Fair
2 December 2024
Did not enjoy
We booked 2 rooms but our rooms were very far from the elevator and the construction noise made the stay even worse. Also, the hotel is outdated with very slow elevators.
Arman
Arman, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Pool access rooms were super fun!
Great room! Step right out your patio door and into the pool. Meet your friends at the swim up bar with the charming bartender. This is a bit higher end hotel. I would recommend the ground floor rooms with pool access.
John
John, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
idan
idan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
idan
idan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Roland
Roland, 10-night trip
Verified Hotels.com guest review
6/10 Good
9 November 2024
Plan destoryed
What I wish from the beginning was I could jump into the bathtub from the swimming pool, however, the water from the tap is never been cleaned
Jacky
Jacky, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Room was clean. Swimming pool was very nice and I love the fact that we can order drinks at the bar while swimming.
Eunchan
Eunchan, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
6 November 2024
Paul
Paul, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Awesome place to stay. Very clean and super friendly staff.
Bradley
Bradley, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Really good and nice hotel, service is also good, recommend!
JIANJUN
JIANJUN, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Cristinel
Cristinel, 9-night trip
Verified Expedia guest review
8/10 Very good
30 August 2024
Great easy stay!
Jeremy
Jeremy, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Hyerim
Hyerim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
One of the best
Always an amazing stay, excellent service,
Good buffet breakfast. Awesome location
Rebecca
Rebecca, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
The staff was great. The breakfast and other dining options were also great.
deon
deon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Tahir
Tahir, 3-night trip
Verified Hotels.com guest review
8/10 Very good
14 August 2024
Rooms were not restocked ie towels, tea bags
Overall very happy and would go back there again
David
David, 6-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
I would like to commend and praise the staff for their incredibly genuine approach in helping and accommodating their guests. Upon arrival, I was helped out by Air and Jojo two of the most pleasant and attentive human beings one could come across. The customer service they provided is surely unparalleled and tough to match — I had some reservations about the room I received however they made sure I was extremely happy with my accommodations and managed to make sure I got a room I was comfortable with. I would like to acknowledge and once again praise their willingness, incredible attitude and disposition to go above and beyond for their guests. As someone who travels often and normally stays in very nice properties I can firmly and confidently say this has been one of the most pleasant experiences I’ve ever encountered in the hospitality/service industry even more so than some of the extremely expensive hotels I have stayed in the past. Round of applause to the Double Tree team of Phuket and a special standing ovation to Air and Jojo! Property is somewhat outdated but the staff mentioned it’s receiving a full renovation soon.
Luis
Luis, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Jennifer
Jennifer, 4-night trip
Verified Expedia guest review
8/10 Very good
2 August 2024
Staff friendly. The bathtub in my room a bit old and dirty . Areas busy with a lot restaurants and taxis. I had been charged for service fees when I checked out and not sure why. I thought when I booked I have paid everything included cleaning Service .