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Swissotel Kunshan

Luxury hotel with 2 restaurants, connected to a shopping center, near Tinglin Park

  • Free WiFi
From
S$100

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387 Qianjin Zhong Road, Suzhou, 215300, Jiangsu, China
9.2.Superb.
  • The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is…

    Jan 10, 2020

  • Very nice hotel with a good price. Breakfast is intercontinental with many options, for…

    Nov 10, 2019

See all 25 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 384 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Business center

For families

  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (free)
  • Separate bathtub and shower

What’s around

  • In Kunshan
  • Tinglin Park - 25 min walk
  • Yangcheng Lake - 9.7 mi / 15.5 km
  • Kunshan Flower Exposition - 10.1 mi / 16.3 km
  • Qiandeng Central Park - 14.1 mi / 22.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed
  • Classic Room, 2 Twin Beds
  • Swiss, Business Room, 1 King Bed
  • Premier Suite, 1 King Bed (Premier)
  • Swiss, Executive Room, 1 King Bed
  • Swiss, Executive Twin Room, 2 Twin Beds
  • Swiss, Executive Suite, 1 King Bed

Location

387 Qianjin Zhong Road, Suzhou, 215300, Jiangsu, China
  • In Kunshan
  • Tinglin Park - 25 min walk
  • Yangcheng Lake - 9.7 mi / 15.5 km

What’s around

Landmarks

  • In Kunshan
  • Tinglin Park - 25 min walk
  • Yangcheng Lake - 9.7 mi / 15.5 km
  • Kunshan Flower Exposition - 10.1 mi / 16.3 km
  • Qiandeng Central Park - 14.1 mi / 22.7 km

Getting around

  • Hongqiao International Airport (SHA) - 56 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 384 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Due to COVID-19 restrictions, certain toiletries are not available until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Steam room
  • Sauna
  • Playground on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10742
  • Conference space size (meters) - 998

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner. Open daily.

Cafe swiss - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Kunshan Swissotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan
  • Swissotel Kunshan Hotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan Hotel Kunshan
  • Swissotel Kunshan Hotel
  • Swissotel Kunshan Suzhou
  • Swissotel Kunshan Hotel Suzhou

Optional extras

Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Swissotel Kunshan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's a pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include bistro (4-min walk), Eagle Bar (7-min walk), and Muslim Noodle Shop (10-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 680 per vehicle roundtrip.
  • Swissotel Kunshan has a 24-hour health club and a sauna, as well as a garden and access to a nearby indoor pool.
9.2.Superb.
  • 10.0.Exceptional

    Stay at Swissotel Feb 14-15 Night, Kunshan, China

    On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.

    Ganesh, 2 night business trip, Feb 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great hotel

    we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting

    1 night business trip, Jan 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I have stayed at this hotel many times. i highly recommend this hotel.

    1 night trip, Jan 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic Stay

    I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.

    8 night business trip, Dec 6, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Favorite stay in Kunshan

    Comfortable beds! Executive Lounge a plus.

    5 night business trip, Nov 4, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    整体不错 景色也很好 但是整个设施可能有点上年纪

    Xun, 1 night family trip, Mar 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    服務好,態度好,品質好,衛生好。

    YingLin, 7 night business trip, Jun 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    フロントスタッフの態度がとても素晴らしいです。 お客さんが多いですが、丁寧な対応する姿もいいです。 サービスもすばらしいので今後もご利用いただきたいと思います。

    Sunghun, 1 night business trip, Nov 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    旅客以歐美人士居多,尤其20F行政餐廊,幽靜

    2 night business trip, Oct 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    服務人員親切

    辦理入住時服務人員處理快速並親切有禮 飯店旁是昆山大劇院及游泳館 周遭環境乾淨新穎 剛入住時花灑淋浴地板排水緩慢 經反應隨即處理 飯店雖處昆山市中心惟附近無大型商場 需打車或步行約20分鐘至金鷹會有比較多吃的選項 另外健身房設施完善 飯店游泳池則剛好整修中此次無法使用

    5 night trip, Sep 16, 2019

    Verified Hotels.com guest review

See all 25 reviews