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Hotel NEO+ Penang by ASTON

Photo gallery for Hotel NEO+ Penang by ASTON

Exterior
Sun deck
ORION Room | View from room
Café
ORION Room | View from room

Overview of Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON

3.5 star property
3.5-star hotel with outdoor pool, near Hin Bus Depot Art Centre
7.8 out of 10 Good
7.8/10 Good

789 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
68 Jalan Gurdwara, George Town, Penang, 10300
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 2 min walk
  • Gurney Drive - 31 min walk
  • Padang Kota Lama - 3 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive
  • Penang Hill - 8 min drive
  • Queensbay Mall - 9 min drive
  • Ferringgi Beach - 32 min drive
  • AEON Mall Bukit Mertajam - 27 min drive
  • ESCAPE Adventureplay - 36 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 27 min drive
  • Penang Sentral - 27 min drive

Restaurants

  • Four Leaves Bakery - 2 min walk
  • Rumah Kacha - 2 min walk
  • Lé 楽 - 1 min walk
  • Bricklin Bar Cafe - 1 min walk
  • Shokudo Niban 弐番食堂 - 2 min walk
Map

About this property

Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON puts you 0.1 mi (0.2 km) from KOMTAR and 1.6 mi (2.6 km) from Gurney Drive. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, this hotel is 4.3 mi (6.9 km) from Penang Hill. Fellow travellers like the pool and helpful staff.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lemongrass – On-site restaurant.
Art and Soul Cafe – On-site café.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 16 for children

Children & extra beds

  • Rollaway beds are available for MYR 90.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and temperature checks are available to guests.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel NEO+ Penang by ASTON?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel NEO+ Penang by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NEO+ Penang by ASTON?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NEO+ Penang by ASTON?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel NEO+ Penang by ASTON and nearby?
Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel NEO+ Penang by ASTON?
Yes, there's an on-site restaurant, Lemongrass.
What's the area around Hotel NEO+ Penang by ASTON like?
Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from Penang Times Square and 2 minutes' walk from KOMTAR. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location close to shops and restaurants.
Martyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good comfortable stay
Rooms were a good size, with a big comfy bed. Big showers that are actually showers and not wet rooms - hard to find in Malaysia! Swimming pool on the rooftop was lovely. Slightly further than would like from the main old town but can’t complain given price and everything else.
Rebecca, 4-night trip
Verified Hotels.com guest review

8/10 Very good

nice place
Verified Expedia guest review

8/10 Very good

good location. restaurant does not meet up market standards
Verified Expedia guest review

6/10 Good

We got 2 rooms. First day Hotel overcharged and says will take few weeks to refund back to credit card. 2nd day 1 room door handle came off and fixed. 3 rd day same door battery ran out and card doesnt work. Next day another room card doesnt work. One of the room floor always feel damp and slippery. Not sure why.
Verified Expedia guest review

10/10 Exceptional

Eng Hwee, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

lobby staff Celina and Nicole were very quick and attentive to check in and making recommendations.
Verified Expedia guest review

10/10 Exceptional

Location and design was great. Front desk team of Celina and Nicole were attentive, fast, welcoming and made great recommendations for places to visit.
GAVIN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great plug-in adapters for global travellers. Nice idea to have water in hallway to conserve on plastic bottles.
GAVIN, 2-night trip
Verified Expedia guest review

2/10 Poor

Wai Hong, 1-night trip
Verified Expedia guest review