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All properties in Malacca City, Malacca, Malaysia

ibis Melaka

4-star hotel with outdoor pool, near Putra Specialist Hospital

  • Free WiFi and free parking
From
S$44

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Property renovations and closures

  • This property is closed from June 16 2021 to August 31 2021 (dates subject to change).

Image gallery

  • Exterior
  • Exterior
  • Outdoor Pool
  • Pool
  • Exterior
Exterior. Image 1 of 42.
1 / 42Exterior
8.6.Fabulous.
  • some of the staff are not properly trained. unable to provide correct information and…

    Dec 20, 2020

  • great location, good service and well maintained. Only small feedback is that the…

    Feb 13, 2020

See all 203 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Easy parking
Convenient
Safe
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 249 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Malacca City
  • Jonker Street Night Market - 13 min walk
  • A Famosa - 16 min walk
  • Mahkota Medical Center - 26 min walk
  • Putra Specialist Hospital - 1 min walk
  • The Shore Oceanarium - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Family Room, Multiple Beds
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Twin Beds
  • Superior Room, 1 Queen Bed

What’s around

Landmarks

  • Heart of Malacca City
  • Jonker Street Night Market - 13 min walk
  • A Famosa - 16 min walk
  • Mahkota Medical Center - 26 min walk
  • Putra Specialist Hospital - 1 min walk
  • The Shore Oceanarium - 7 min walk
  • Red Square - 13 min walk
  • Christ Church - 13 min walk
  • Malacca Sultanate Palace Museum - 15 min walk
  • St Paul's Church - 17 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 86 min drive
map

At a glance

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • Fitness facilities
  • Playground on site

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • ibis Melaka Opening January 2017 Hotel Malacca
  • ibis Melaka Hotel
  • ibis Melaka Malacca City
  • ibis Melaka Hotel Malacca City
  • ibis Melaka Opening January 2017 Hotel
  • ibis Melaka Opening January 2017 Malacca
  • ibis Melaka Opening January 2017
  • ibis Melaka Hotel Malacca
  • ibis Melaka Hotel
  • ibis Melaka Malacca
  • ibis Melaka (Opening January 2017)
  • Ibis Melaka (opening December 2016)

Optional extras

Rollaway beds are available for MYR 80.0 per night

Buffet breakfast is offered for an extra charge of MYR 30 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, ibis Melaka does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from June 16 2021 to August 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes, ibis Kitchen offers international cuisine. Nearby restaurants include Mei Sin Cafe (3-min walk), Lu Yeh Yen (3-min walk), and Bunga Raya Popiah (4-min walk).
  • Ibis Melaka has an outdoor pool and a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Walking distance to Jonker Street and restaurant. Lots of parking space with security.

    1 night romance trip, Feb 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The fridge is broken, it is quite difficult to stay without fridge in such a hot weather. but actually I just stay for 1 weekend, so it is still adorable

    1 night trip with friends, Jan 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Cons: switches and power outlet on bed headboard, too low / close to mattress - phone charger blocked Should be higher, will also avoid a fire Put shelves near / above the bed on wall ? TV too far from bed. Suggest TV arm. Chair being beside the bed - cramped, i moved the chair and foot stool to the foot of the bed. I found that under the chair / stool , the floor was dusty Pillows too soft for me. Needed more hangers maybe i should have asked the front desk for more hangers and firmer pillow. wasnt sure if the shower liquid was meant for hair and face.. i brought my own. not hotel's fault, but area around hotel was quite dull. most shoplots unused. the air vent was pointed at the beds , i didnt really like the air in my face. Suggest USB ports with 2 ampere outputs Pros : Good Air conditioning can cool room even in the afternoon. the hard floor feels cleaner than carpets. Shower water flow powerfull steady hot water temperature. Shower area looks clean large room and bathroom. OK tv channels wifi no problem Room was quiet good place to sit and store luggage near the door. Has iron and iron board. Able to turn off all lights from master switch near bed blackout curtains

    Yang, 2 night trip with friends, Oct 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Second stay in this hotel, will give 8-9/10 stars as it is worth the price. My bfast was included and I think varieties are not alot but since is included in my hotel price, I think there is nothing to fault. A good 10-15mins walk to Jonker street.

    FNL, 1 night trip, Oct 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    Ibis brand

    Specially booked Ibis since under Accor group but was disappointed overall for this stay

    Eve, 2 night family trip, Sep 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice stay in Melaka

    Bed and pillows are comfy..aircon not so cold I'm ok and shower flow is very good...abt 10 mins walk to Jonker street

    Hui Juan, 2 night trip with friends, Aug 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Front office staffs were good, always smiling and can recognize me as I stayed at Ibis few times before .

    Benny, 1 night trip with friends, Aug 23, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Nothing good that is worth mentioning.,,, .......

    PC, 2 night family trip, Apr 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    Location wise it’s abit far off from Jonker Walk, but nothing a taxi ride can’t solve :) Overall, i had a pleasant stay. Condition of the rooms were good, service was expedient and polite, breakfast was alright. The gym is newly built but the pool is still in construction. The carpark is also outdoor, quite unusual but it’s pretty safe. Will definitely stay again!

    Agnes, 2 night romance trip, Mar 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Couple getaway

    It was a pleasant couple getaway for us. We had a great place to spend our night in Malacca for three nights. The area is quite close to Jonkers street and you can walk over and enjoy the actual old Malacca town. Further more Ibis is in the heart of the little India of Malacca. We look forward to our getaway in Malacca in the future.

    Zarud Ibrahim, 3 night romance trip, Mar 18, 2019

    Verified Hotels.com guest review

See all 203 reviews