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Setsu Niseko

3.5 star property
Ski aparthotel with free ski shuttle, near Niseko Mountain Resort Grand Hirafu

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Setsu Niseko

In-room safe, iron/ironing board, free WiFi, bed sheets
In-room safe, iron/ironing board, free WiFi, bed sheets
Hot springs
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Ski facilities
    Ski facilities
  • Gym
    Gym
  • Parking available
    Parking available
Main amenities
  • 190 smoke-free apartments
  • Housekeeping (on request)
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness centre
  • Self parking
  • Business centre
Feel at home
  • Kitchen
  • Washer/dryer
  • Lift
  • In-room climate control (air conditioning)
  • Flat-screen TV
  • Self-parking (surcharge)
The price is S$387
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Studio Yotei, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Yotei, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for One Bedroom Corner Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Corner Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 89 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Suite with Tatami, Non Smoking

Flat-screen TV, heated floors

Two Bedroom Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 92 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Hana Suite - 3 Bedroom Penthouse, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Hana Suite - 3 Bedroom Penthouse, Non Smoking

Highlights

Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds OR 3 King Beds

View all photos for Three Bedroom Annupuri Suite, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Annupuri Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 141 sq m
  • Studio
  • 3 bathrooms
  • Resort view
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds

View all photos for Two Bedroom Suite, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Suite, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
Shower/bath combination
  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

View all photos for Tsuki Suite - 4 Bedroom Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

Tsuki Suite - 4 Bedroom Penthouse

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
  • 324 sq m
  • 4 bedrooms
  • 5 bathrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed and 6 Single Beds

View all photos for Studio Yotei with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Yotei with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 66 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Courtyard Suite with Tatami, Non Smoking

In-room dining

Two Bedroom Courtyard Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 105 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Studio Village with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Village with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 66 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Four Bedroom Yotei Suite with Onsen, Non Smoking

Private kitchen

Four Bedroom Yotei Suite with Onsen, Non Smoking

Highlights

Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 171 sq m
  • Studio
  • 4 bathrooms
  • Mountain view
  • Sleeps 9
  • 8 Single Beds OR 4 King Beds

View all photos for Two Bedroom Annupuri Suite with Tatami, Non Smoking

Living area

Two Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 92 sq m
  • Studio
  • 2 bathrooms
  • Resort view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Three Bedroom Yotei Suite, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Yotei Suite, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 145 sq m
  • Studio
  • 3 bathrooms
  • Mountain view
  • Sleeps 7
  • 6 Single Beds OR 3 King Beds

View all photos for Studio Courtyard, Non Smoking

Living area

Studio Courtyard, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Studio, Non Smoking

Living area

Studio, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Annupuri, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Annupuri, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • Resort view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for One Bedroom Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 78 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Village Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Village Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 96 sq m
  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Two Bedroom Yotei Suite with Tatami, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Yotei Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 105 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 4 Single Beds OR 2 King Beds

View all photos for Three Bedroom Annupuri Suite with Tatami, Non Smoking

Living area

Three Bedroom Annupuri Suite with Tatami, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 166 sq m
  • Studio
  • 3 bathrooms
  • Resort view
  • Sleeps 8
  • 6 Single Beds OR 3 King Beds

View all photos for Studio Village, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Village, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
Flat-screen TV
Washer/dryer
  • 41 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Two Bedroom Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Three Bedroom Annupuri Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Annupuri Suite With Tatami

  • Sleeps 7
  • 6 Double Beds OR 3 King Beds

View all photos for Tsuki Suite - Four Bedroom Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

Tsuki Suite - Four Bedroom Penthouse

  • Sleeps 8
  • 4 King Beds OR 8 Double Beds

View all photos for Two Bedroom Yotei Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Yotei Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Four Bedroom Yotei Suite With Onsen And Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Four Bedroom Yotei Suite With Onsen And Tatami

  • Sleeps 10
  • 4 King Beds OR 8 Double Beds

View all photos for Annupuri Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Annupuri Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Corner Suite With Tatami Area

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Corner Suite With Tatami Area

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Courtyard Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Courtyard Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Yotei Studio

Fridge, microwave, stovetop, dishwasher

Yotei Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Village Studio With Tatami

Fridge, microwave, stovetop, dishwasher

Village Studio With Tatami

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Four Bedroom Yotei Suite With Onsen

In-room safe, iron/ironing board, free WiFi, bed sheets

Four Bedroom Yotei Suite With Onsen

  • Sleeps 8
  • 4 King Beds OR 8 Single Beds

View all photos for Three Bedroom Annupuri Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Annupuri Suite

  • Sleeps 6
  • 6 Single Beds OR 3 King Beds

View all photos for One Bedroom Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bedroom Suite With Tatami

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Yotei Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Yotei Suite

  • Sleeps 6
  • 6 Single Beds OR 3 King Beds

View all photos for Courtyard Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Courtyard Studio

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Suite

  • Sleeps 5
  • 4 Single Beds OR 2 King Beds

View all photos for Two Bedroom Village Suite With Tatami

In-room safe, iron/ironing board, free WiFi, bed sheets

Two Bedroom Village Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Studio

Fridge, microwave, stovetop, dishwasher

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Hana Suite - Three Bedroom Penthouse

In-room safe, iron/ironing board, free WiFi, bed sheets

Hana Suite - Three Bedroom Penthouse

  • Sleeps 7
  • 6 Double Beds OR 3 Queen Beds

View all photos for Yotei Studio With Tatami

Fridge, microwave, stovetop, dishwasher

Yotei Studio With Tatami

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Annupuri Suite With Tatami

Hair dryer, slippers, electronic bidet, towels

Two Bedroom Annupuri Suite With Tatami

  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Village Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Village Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
6-9-1 jo 2-chome, Niseko Hirafu,, Kuchan-cho, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 5 min walk - 0.5 km
  • Kutchancho Asahigaoka Ski Area - 9 min drive - 6.6 km
  • Niseko Annupuri Gondola - 13 min drive - 10.6 km
  • Niseko Annupuri International Ski Area - 16 min drive - 12.4 km
  • Niseko Hanazono Resort - 20 min drive - 6.9 km

Getting around

  • New Chitose Airport (CTS) - 117 min drive
  • Kutchan Station - 8 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 23 min drive
  • Free ski shuttle

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪ニセコラーメン風花 - ‬3 min walk
  • ‪The Barn - ‬5 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬3 min walk
  • ‪Musu - ‬4 min walk

About this property

Setsu Niseko

Setsu Niseko features a free ski shuttle and puts you within a 10-minute walk of Niseko Mountain Resort Grand Hirafu. Guests can be pampered with massages at the spa, and Meli Melo Yuki No Koe, one of 5 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Ski passes, storage and rentals are also available. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • In addition to the listed hours, the public bath is also open from 6-10 AM daily.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Ski

  • Close to a ski area, ski runs and ski lifts
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Ski equipment hire

Pool/Spa

  • Full-service spa
  • Hot springs
  • Indoor private onsen (mineral springs) in communal space
  • Massages
  • Public bath open from 2:00 PM to midnight

Internet

  • Free WiFi

Parking and transport

  • Covered self parking on site (JPY 2000 per night)
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Free ski shuttle

Family friendly

  • High chair
  • Baby bath
  • Children's dinnerware
  • Bed rails

Restaurants on site

  • Meli Melo Yuki No Koe
  • AFURI
  • 蟹鮨 加藤 INORI
  • 天ぷら あら木
  • ルークズアルパインクラブ

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Free tea bags/instant coffee
  • Cookware/dishes/utensils
  • Griddle
  • Electric kettle
  • Rice cooker

Dining

  • 5 restaurants
  • 1 bar
  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Toilet with electronic bidet
  • Slippers
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Heated floors

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Change of towels (on request)
  • Fireplace in reception
  • Change of bedsheets (on request)

Things to do

  • Fitness centre
  • Snow sports gear
  • Bike tour information
  • Yoga classes on site
  • Mountain climbing nearby
  • Bike rentals nearby
  • Fishing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sledging nearby
  • Snowmobiling nearby
  • Horse riding nearby
  • Kayaking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 190 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 2:00 PM and midnight.

Dining

Meli Melo Yuki No Koe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
AFURI – This restaurant specialises in Japanese cuisine. Open daily.
蟹鮨 加藤 INORI – This sushi bar specialises in sushi. Open selected days.
天ぷら あら木 – This restaurant specialises in Japanese cuisine. Open daily.
ルークズアルパインクラブ – This steakhouse specialises in American cuisine. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Housekeeping is available for an extra charge and varies based on length of stay and unit size

Parking

  • Covered self-parking costs JPY 2000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:00 PM to midnight
  • Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Setsu Niseko Kutchan
Setsu Niseko Aparthotel
Setsu Niseko Aparthotel Kutchan

Frequently asked questions

Does Setsu Niseko offer free cancellation for a full refund?
Yes, Setsu Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Setsu Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at Setsu Niseko?
Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Setsu Niseko?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Setsu Niseko and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes yoga and hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a fitness centre.
Are there restaurants at or near Setsu Niseko?
Yes, there are 5 on-site restaurants, featuring French cuisine.
Does Setsu Niseko have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a rice cooker, a griddle and cookware.
What's the area around Setsu Niseko like?
Setsu Niseko is a short 5-minute walk from Niseko Mountain Resort Grand Hirafu and 19 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Setsu Niseko Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel. Will come back again
Sze Wan Devan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New , very clean and well thought of basic layer out of room
chua, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mic, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Best stay in Hokkaido
The hotel is fantastic. Best stay in Hokkaido thus far. Looks very new and the rooms are huge and nice! Free booking for one time at the private onsen. English speaking staffs was a bonus. Will be back in winter!
Ricky, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bobby, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Karina, 5-night trip
Verified Expedia guest review

2/10 Poor

Audrey, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not very accessible for kids skiers and seniors
We found out during our check-in that the room given to my senior parents are too far for their comfort because they cannot walk so much, we in fact brought wheel chairs with us. The concierge doesn't want to change their room saying that its not possible because we booked in hotels.com. My parents were not happy. And when they arrived in their room, we found that the concierge accidentally switched the 3 bedroom room which supposedly for my kids to my parents. By that time my parents were tired from the walk. Later we found out that the 1 bedroom for my parents is even further. We had to complain, thankfully concierge changed my parents room to one that is closer but it was a downgrade because the room I paid for supposedly have a view of mount Yotei, this new room does not have a view at all. As for the ski area, theres a shuttle that comes around every 20mins to bring the beginner skiers to Dot Base. So if you are 1 min late , you'll have to wait 20mins. When we got there, the instructors are not in the Ace Quad Lift as was in the email & they're not wearing green, they're wearing blue & in the 2nd floor of building, you have to ask people around, guy at the counter said they get a lot of questions like that from setsu guest and told me to let Setsu concierge know and pointed the way, while the kids are all wearing their heavy gears with them. Their Italian resto melo milo is not good. their Luke's steak house is very good. Room is very complete, comfortable and clean.
Mark, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Foong Tze Kin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sevgi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Yuxuan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice. Pricey but great quality. Will go again.
Jameson, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options
Jarrod, 4-night trip
Verified Wotif guest review

10/10 Exceptional

11/10 stay
11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel with amazing staff in great location
Monique, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tai Cheong, 4-night trip
Verified Expedia guest review

10/10 Exceptional

A room which exceeds our expectations
My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Destination
The staff was amazing! The experience of staying at the Setsu Niseko is something that my family and I will cherish. The shuttle service for skiing is very convenient and the location makes dining very walkable. The room was in excellent condition with an amazing mountain view. We will be staying here again!
Fred, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!
Wai Ming Patrick, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Expedia guest review

8/10 Very good

Martin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!
Naomi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing property!
Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.
Jason, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brand new hotel!
Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.
Luis F, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

minji, 2-night family trip
Verified Hotels.com guest review