Sunstar Hotel Grindelwald, Grindelwald - Updated Price, Reviews & HD Photos

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4-star hotel in Grindelwald with 2 restaurants and spa

Hypo-allergenic bedding, free minibar, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

9.0/10 Superb

Property highlights

Pool

Free breakfast

Spa

Pet-friendly

Parking available

Free WiFi

Dorfstrasse 168, Grindelwald, BE, 3818

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Free train station pick-up
Ski rentals
Ski storage
Ski passes
Health club
Sauna
Steam room
Self parking

For families

Children stay free
Playground on site
Private bathroom
Television
Garden
Terrace

Room options

Double Room (Wetterhorn)

24 sq m
Sleeps 3
2 Single Beds

Standard Double Room (Standard)

20 sq m
Sleeps 3
2 Single Beds

Double Room (Premium)

24 sq m
Mountain view
Sleeps 3
2 Single Beds

Double Room (Standard Nova)

22 sq m
Sleeps 3
2 Single Beds

Single Room (Budget Nova)

14 sq m
Sleeps 1
1 Single Bed

Suite (Eiger)

45 sq m
Mountain view
Sleeps 4
2 Single Beds and 1 Queen Sofa Bed

Double Room (Standard Eiger)

24 sq m
Mountain view
Sleeps 3
2 Single Beds

Junior Studio Suite

40 sq m
Mountain view
Sleeps 3
2 Single Beds

About this area

Getting around

Zurich Airport (ZRH) - 144 min drive
Grindelwald Station - 9 min walk
Zweiluetschinen Station - 14 min drive
Grindelwald Grund Station - 21 min walk
Free train station pickup

Restaurants

Da Salvi - 1 min walk
Restaurant Golden India - 2 min walk
Bebbis - 4 min walk
Kaufmann Hotel AG/Central Hotel Wolter - 9 min walk
Café Ringgenberg - 4 min walk

About this property

Sunstar Hotel Grindelwald

Located near a train station, Sunstar Hotel Grindelwald is a great choice for a stay in Grindelwald. You can visit the spa to be pampered with massages, body wraps or hydrotherapy, and Ambiance, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this upmarket hotel.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff

Hand sanitiser provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

219 rooms
Arranged over 5 floors

Arriving/Leaving

Check-in time from 4:00 PM until midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (CHF 20 per night; includes in/out privileges)
On-site parking is limited
Electric vehicle charging point on site
Off-site parking within 164 ft (CHF 15 per day)

Transfers

Free train station pickup on request (available 24 hours a day)*

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge

Travelling with children

Children stay for free (see details)
Playground

What to do

Ski passes
Hiking/biking trails
Shopping
Bike tour information
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Skiing lessons nearby
Snowboarding nearby

Working away

24-hour business centre
Meeting rooms
Conference centre (5920 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Bike shop
Pool loungers
Ski equipment hire
Ski storage

Facilities

2 buildings/towers
Built in 1971
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Health club
An indoor pool
Arcade/games room
Bike parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Wheelchair-accessible path to lift
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Heating
Free stocked minibar
Espresso maker
Dressing gowns

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone
Desk chair

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Ambiance – This restaurant specialises in international cuisine and serves breakfast and dinner.

Adlerstube – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 3.70 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 1.00 per person, per night

Christmas Day (25 December) gala dinner per adult: CHF 82
Christmas Day (25 December) gala dinner per child: CHF 26 (from 6 to 11 years old)
New Year's Eve (31 December) gala dinner per adult: CHF 132
New Year's Eve (31 December) gala dinner per child: CHF 26 (from 6 to 11 years old)

Renovations and closures

This property is closed from 5 November 2023 to 13 November 2023 (dates subject to change).

Children & extra beds

Rollaway beds are available for CHF 75.0 per day
Guests must contact this property in advance to reserve rollaway/extra beds

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night

Parking

Self-parking costs CHF 20 per night with in/out privileges
Parking is available nearby and costs CHF 15 per day (164 ft away)

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Grindelwald Sunstar

Hotel Grindelwald Sunstar

Hotel Sunstar Alpine Grindelwald

Sunstar Alpine

Sunstar Alpine Grindelwald

Sunstar Alpine Hotel Grindelwald

Sunstar Grindelwald

Sunstar Grindelwald Hotel

Sunstar Hotel Grindelwald

Sunstar Alpine Hotel

Sunstar Hotel

Sunstar Grindelwald

Sunstar Hotel Grindelwald Hotel

Sunstar Hotel Grindelwald Grindelwald

Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Is Sunstar Hotel Grindelwald currently open?

This property is closed from 5 November 2023 to 13 November 2023 (dates subject to change).

Does Sunstar Hotel Grindelwald offer free cancellation for a full refund?

Yes, Sunstar Hotel Grindelwald does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sunstar Hotel Grindelwald?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sunstar Hotel Grindelwald?

Yes, there's an indoor pool.

Are pets allowed at Sunstar Hotel Grindelwald?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sunstar Hotel Grindelwald?

Yes. Self-parking costs CHF 20 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Sunstar Hotel Grindelwald?

You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Sunstar Hotel Grindelwald?

No, this hotel doesn't have a casino, but Interlaken Casino (24-min drive) is nearby.

What is there to do at Sunstar Hotel Grindelwald and nearby?

Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Grindelwald also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Sunstar Hotel Grindelwald?

Yes, there are 2 on-site restaurants, featuring international cuisine.

What's the area around Sunstar Hotel Grindelwald like?

Sunstar Hotel Grindelwald is a short 9-minute walk from Grindelwald Station and 8 minutes' walk from Gletscherschlucht.

9.0

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

16 September 2023

Great Stay!

Great location. Great for couples or families. Friendly staff and amazing breakfast. A little dates but few can not be beat