Hotel Alpina

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Triple Room | In-room safe, desk, cribs/infant beds, free WiFi
Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi
Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi
In-room safe, desk, cribs/infant beds, free WiFi

Overview of Hotel Alpina

Hotel Alpina

Mountain hotel, steps from Matterhorn Museum

8.8/10 Fabulous

71 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Ski facilities
Map
5 Englischer Viertel, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Hiking/biking trails
For families
  • Cribs/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 78 min drive
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk

About this property

Hotel Alpina

Hotel in the mountains
You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Alpina. Active travelers can enjoy sledding, rock climbing, and ice skating at this hotel. Free in-room WiFi is available to all guests, along with a library and an outdoor entertainment area.
Additional perks include:
  • Tour/ticket assistance, free newspapers, and smoke-free premises
  • Luggage storage, outdoor furniture, and a front desk safe
Room features
All 23 rooms offer amenities such as free WiFi, safes, and espresso makers.
More conveniences in all rooms include:
  • Tubs or showers, hair dryers, and soap
  • Cribs/infant beds, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • This property is in a car-free zone and can be reached only by train or taxi.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 24 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ice skating
  • Sledding
  • Mountain climbing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Bathtub or shower
  • Soap
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Cribs/infant beds are available for CHF 20 per night

Pets

  • Pets are allowed for an extra charge of CHF 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Alpina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Hotel Alpina?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hotel Alpina on 28 September 2022 start from S$202, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Hotel Alpina?
Yes, dogs are welcome. There's a charge of CHF 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Alpina?
Sorry, there's no onsite parking at Hotel Alpina.
What are the check-in and check-out times at Hotel Alpina?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Alpina and nearby?
During the winter, enjoy onsite recreation like sledding and ice skating and return when the snow melts for mountain biking and rock climbing. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hotel Alpina?
Yes. Nearby restaurants include Take it Döner (3-min walk), Old Zermatt (3-min walk), and Pizzeria Le Vieux Valais (3-min walk).
What's the area around Hotel Alpina like?
Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Keun, 2-night trip
Verified Expedia guest review

8/10 Very good

Great breakfast included. Our room had a balcony with a view of the Matterhorn and the hotel is in a marvelous location. Can walk to everything
Alison, 2-night romance trip
Verified Orbitz guest review

8/10 Very good

L J, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Breakfast was wonderful
Jeffrey, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice authentic swiss spot. Short walk from the train station, and then to the cable car. My room didn't have a shower or toilet so had to use communal ones. Also, the walls are very thin that I was kept awake by a snoring guest every night. Breakfast was ok but basic.
Chris, 3-night trip
Verified Expedia guest review

4/10 Fair

The hotel is nice and clean, love how it’s easy to find and near everything. The staff is a bit rude, breakfast sucks. We went at 8:30 in the morning and there’s only few food left and when I asked if there are more eggs, the lady who works there got irritated and annoyed. They’re not friendly, you shouldn’t work in this industry if you’re going to act like that, ruining customers mornings
yuri, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Siang Hua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MAIRA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was perfect! Great location, friendly staff, super clean!
Colleen, 6-night romance trip
Verified CheapTickets guest review