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Hotel Ambassador Zermatt

4.0 star property
Mountain hotel with indoor pool, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Ambassador Zermatt

Interior entrance
Indoor pool, pool loungers
Premium bedding, pillow-top beds, minibar, in-room safe
Business centre
View from property
Nestled in the mountains, Hotel Ambassador Zermatt offers a serene retreat with a breakfast buffet, sauna, and indoor pool. Enjoy dinner at Restaurant Tapas & Wine with garden views or unwind by the lobby fireplace. Multilingual staff are on hand to help you make the most of your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Ski facilities
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Hot tub
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is S$502
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for 1 Bed Room Suite in Suite

Flat-screen TV

1 Bed Room Suite in Suite

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for 2 Room Suite in Family room

Flat-screen TV

2 Room Suite in Family room

Highlights

Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room, Mountain View (Matterhorn)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, Mountain View (Matterhorn)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
Bathrobes
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Double or Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
Bathrobes
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Spissstrasse 10, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 8 min walk - 0.7 km
  • Zermatt - Furi - 9 min walk - 0.8 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Le Petit Royal - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Restaurant Derby - ‬4 min walk

About this property

Hotel Ambassador Zermatt

Hotel Ambassador Zermatt offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant Tapas & Wine, which serves fondue and is open for dinner. A bar/lounge, a hot tub and a sauna are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Ski passes
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski equipment hire
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Piano
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Tapas & Wine – Overlooking the garden, this restaurant specialises in fondue and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Hotelbar – Overlooking the garden, this bistro serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Hosted evening meal costs CHF 55

Renovations and closures

The property is closed between 31 October and 6 December.

Children & extra beds

  • Cots/infant beds are available for CHF 90 per night

Pets

  • Pets are allowed for an extra charge of CHF 15.00 per pet

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Frequently asked questions

Is Hotel Ambassador Zermatt currently open?

The property is closed between 31 October and 6 December.

Does Hotel Ambassador Zermatt offer free cancellation for a full refund?

Yes, Hotel Ambassador Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambassador Zermatt?

Yes, there's an indoor pool.

Are pets allowed at Hotel Ambassador Zermatt?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of CHF 15.00 per pet.

Is parking offered on site at Hotel Ambassador Zermatt?

Sorry, there's no on-site parking at Hotel Ambassador Zermatt.

What are the check-in and check-out times at Hotel Ambassador Zermatt?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hotel Ambassador Zermatt and nearby?

Have fun with on-site winter activities such as skiing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hotel Ambassador Zermatt also has a sauna and a garden.

Are there restaurants at or near Hotel Ambassador Zermatt?

Yes, Restaurant Tapas & Wine offers fondue and garden views.

What's the area around Hotel Ambassador Zermatt like?

Hotel Ambassador Zermatt is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular.

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Hotel Ambassador Zermatt Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Location
Train station
Breakfast
Room
Restaurant
Bed
View
Shopping center
Store

What guests liked

  • Breakfast was consistently described as top-notch, delicious, and very good with specialty coffees. (9 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Views, Central location, Good facility

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
Jetan, 1-night trip

8/10 Very good

Super friendly reception staff. Great location and value.
1-night trip

8/10 Very good

good for family trip
wei-jen, 2-night trip

10/10 Exceptional

Perfect Start to a Perfect Zermatt Week

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
John, 5-night trip

10/10 Exceptional

Close to the train station, nice view from the hotel.
Valentin, 1-night trip

10/10 Exceptional

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
Kate, 6-night trip

10/10 Exceptional

Great Hotel

Just across the train station nice modern clean hotel. Friendly staff, good breakfast
Engin Caglar, 3-night trip

10/10 Exceptional

Swiss Alps

Great location and friendly staff.
Catherine, 2-night trip

10/10 Exceptional

Extremely friendly staff! Really recommend the place!
Luis Heitor, 4-night trip

10/10 Exceptional

Amazing 2-day trip to Zermatt with family

From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing.
Jeffrey, 2-night trip

8/10 Very good

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
Iris, 3-night trip

10/10 Exceptional

This was our first trip to Zermatt. So we were really unsure of our lodging choice. Fortunately it met or exceeded our expectations, which really helped to make overall experience wonderful.
stephen, 5-night trip

10/10 Exceptional

Would recommend
Lauren, 1-night trip

10/10 Exceptional

The Pool

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
linda, 1-night trip

10/10 Exceptional

Very friendly front staff. We was served by Mr. Lucas. Thank you
Billy, 2-night trip

10/10 Exceptional

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
Gianna, 2-night trip

10/10 Exceptional

Everything 10/10. Will come back with family.
John, 3-night trip

10/10 Exceptional

Excellent breakfast. Arsen at front desk super helpful!
Tobin, 4-night trip

10/10 Exceptional

Matterhorn view from the room
Sathiya, 2-night trip

10/10 Exceptional

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Ashish, 1-night trip

10/10 Exceptional

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
Concetta, 4-night trip

10/10 Exceptional

Close to train station

Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included.
1-night trip

8/10 Very good

Excellent location
Nilesh N. Kotecha,, 1-night trip

10/10 Exceptional

Great property & friendly staff. Great breakfast.
Prithwiraj, 3-night trip

8/10 Very good

Good Location
Naresh, 2-night trip