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Canaan International

3.5 star property
City centre Xi’an City Center hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canaan International

Front of property – evening/night
Lobby
Down duvets, desk, blackout curtains, iron/ironing board
Reception
Interior detail

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Sauna
  • Self parking
  • Room service
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/games room
  • Car hire on-site
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Pillow menu
Down duvet
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
HDTV
Pillow menu
Down duvet
Blackout curtains
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
HDTV
Pillow menu
Down duvet
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Down duvet
Blackout curtains
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Xi'an Greenland Century City, an IHG Hotel

Pool
Spa
Airport transfer
Free parking
8.4 out of 10, Very good, (104)
The price is S$83
includes taxes & fees
20 Dec - 21 Dec
Holiday Inn Xi'an Greenland Century City, an IHG Hotel
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About the area

Map
132 East Street, Xi'an, Shaanxi, 710001

What's nearby

  • Xi'an Bell Tower - 18 min walk
  • Xi'an Bell Tower and Drum Tower - 4 min drive
  • Great Mosque of Xi'an - 4 min drive
  • Xi'an City Walls - 4 min drive
  • Giant Wild Goose Pagoda - 6 min drive

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 43 min drive
  • Xi'an Station - 7 min drive
  • Xi'an East Station - 8 min drive
  • Xi'an West Railway Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪巧克力主题ktv - ‬2 min walk
  • ‪本色酒吧 - ‬2 min walk
  • ‪老枪酒吧 - ‬3 min walk
  • ‪新疆饭店宴会厅 - ‬4 min walk
  • ‪辛格曼钢琴酒吧 - ‬2 min walk

About this property

Canaan International

Located near a train station, Canaan International is a great choice for a stay in Xi'an. After relaxing in the sauna, guests can grab a bite to eat at Zhen Wei Pin Chu, which serves breakfast, lunch and dinner.

At a glance

DONE

Hotel size

    • 258 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 8 AM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Bike rentals nearby

Working away

  • Meeting room
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Arcade/games room
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Zhen Wei Pin Chu – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 200 per stay

Optional extras

  • Breakfast costs approximately CNY 15 to 30 per person
  • Airport shuttle service is offered for an extra charge of CNY 25 per vehicle (one way)

Parking

  • Self-parking is available for an extra charge

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.

Also known as

Canaan International Hotel
Canaan International Hotel Xi'an
Canaan International Xi'an
Canaan International Hotel China/Shaanxi
Canaan International Xi An
Canaan International
Hotel Canaan International
Canaan International Hotel
Canaan International Xi'an
Canaan International Hotel Xi'an

Frequently asked questions

Does Canaan International offer free cancellation for a full refund?
Yes, Canaan International does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canaan International?
Sorry, pets aren't allowed.
Is parking offered on site at Canaan International?
Yes, there's self parking on site (charges apply).
Is an airport shuttle service offered by Canaan International?
Yes, an airport shuttle is available. The charge is CNY 25 per vehicle one way.
What are the check-in and check-out times at Canaan International?
Check-in start time: 8 AM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Canaan International and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a sauna and an arcade.
Are there restaurants at or near Canaan International?
Yes, there's an on-site restaurant, Zhen Wei Pin Chu.
What's the area around Canaan International like?
Canaan International is in Xi’an City Center, a short 18-minute walk from Xi'an Bell Tower and 12 minutes' walk from Yisu Grand Theater.

Canaan International Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Good

Smelly toilet with terrible hotel staffs.
Was not greeted nicely upon check-in and check-outs ; when i ask the service manager for shopping guides & things to do nearby, he replied with "I don't know". Even after i suggested him to BAIDU (google) about such, he remained nonchalent
Verified Expedia guest review

6/10 Good

Hotel Overall
They do not have bilingual staff and I could not find anyone who spoke English. It was very frustrating at check in. I had a hard time looking for the Hotel to begin with. Luckily some locals helped me with their GPS. Even when i was in front of the hotel I was looking for the hotel name in English but nothing until some locals helped me out again. My only way of communicating with the staff was via the translation apps. There was no safety box in the room nor the lobby. No laundry service. I took a walk to another hotel to look for English speaking staff to help me book the Terracotta warrior trip. The front desk staff did their best to communicate and I am very grateful for all their efforts. On my second night when I came back from my trotting, the room was well serviced except there was no toilet paper. the 7/11 shop was just nearby so i had to buy my own. It was too embarassing to ask.
Verified Expedia guest review

8/10 Very good

Very convenient for Railway Station and fairly central
Verified Hotels.com guest review

6/10 Good

First off, the hotel address is not accurate. It is very important to find the right address BEFORE arriving there. It took me about 25 min to figure it out at 1 am when my wife and I arrived in Xi'an. The hotel is ok if you just need a place to crash.
Verified Hotels.com guest review

8/10 Very good

Xi'an Solo Getaway
Wi-Fi was a bit spotty but excellent neighborhood and incredible value for the price.
Verified Hotels.com guest review

6/10 Good

Good position
The second time I stayed here. It's cheap. Besides, it is very convenient to ZhongLou and other places of interests.
Verified Expedia guest review

8/10 Very good

Good price for the service and condition received.
Verified Hotels.com guest review

2/10 Poor

Trick of morning meal.
Hotel supply Morning meal coupon just one and it is for one person. Even though Booking is included. I claim it at fornt. But no meaning. They are robot. They daid Buy coupon one more. Morning meal no meaning and they are trick for customer
Verified Hotels.com guest review

6/10 Good

Good location
Looks good exterior but poor in interior! Main light and table lamp out of order. Bathroom forever wet and the toilet doesn't flush properly unless you know how. Tower etc seem to be not dried properly! The main problem is that the chinese name of the hotel is not shown which will end up no body will find it.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Facilities: Horrible, Run-down, Bare minimum; Value: Fair price; Service: Bad; Cleanliness: Grubby; Shouldn't market something which is not true.
Verified Wotif guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Xi'an Favourite
The Canaan has had a makeover recently.New Lobby and rooms refurbished. I always stay at this hotel when In Xi'an this has been my 6th stay so I have seen the hotel improvements.
Verified Expedia guest review

8/10 Very good

Great location, nice room, hard to find, hard bed
Firstly this hotel is difficult to find and difficult for taxi drivers too, this is because they tell you it's on the Main Street but actually it's situated on the road behind it. Our taxi driver had to get someone on the street to ring the hotel to find out where it is, The location is great, within walking distance of drum and bell towers and the train station. We were pleased with our room. The bathroom was nice, there was a seperate living room and the bedroom was nice, there were some problems with the plugs not working in the room though. The bed is so hard, it's like sleeping on wood. This is normal in China, but was by far the hardest bed out of the three hotels we stayed in. Staff are helpful, all of the information claims they speak perfect English, this isn't true, but with a bit if patience they will help you.
Verified Expedia guest review

4/10 Fair

Disappointing hotel
Room and bedding smelt of cigarette smoke, We were unable to sleep as the bed was so hard you could have been sleeping on the floor. Our Son who speaks Chinese asked if we could change rooms as we had requested a non smoking room but was told that they don't have specific non smoking rooms and were unable to move us. Not the best location for the Muslin Quarter and city centre.
Verified Expedia guest review

8/10 Very good

I enjoyed my stay at this hotel. the staff were helpful although their English was quite limited. Didn't manage to find the coffee bar which was supposed to be in the lobby. The views from the room were disappointing at best. There was no safe in the room and when we asked about a safety deposit box the staff had no idea what we wanted.
Verified Hotels.com guest review

8/10 Very good

Good cheap, clean hotel in Xi'an.
We took the airport shuttle to the drum tower from the airport, and we had trouble catching a cab, although several folks offered to take us to the hotel for an exorbitant price. Once we found someone, they drove us straight to the hotel (behind the former Hyatt Regency--now changed names). Most of the staff spoke little or no English, but Jilly was great--she showed us our room (which she had upgraded). King size, but typical Chinese bed (hard). Hotel is on bus lines, so easy to get around. Lots of restaurants and stores in the vicinity if you are OK with not speaking Chinese. We did not eat in the restaurant at the hotel. We took a tour of the Terra Cotta warriors as suggested by Jilly, which was great.Don't forget to tip your tour guide!
Verified Expedia guest review

6/10 Good

Good location, terrible staff, AWFUL BATHROOM
We had a great impression when arriving at this hotel and the front desk girl spoke almost perfect English and walked us to the room, provided us with some information about the city but sadly we never got to see her again, nobody spoke English and neither dare to pick up the phone after seeing the room # calling and knowing you spoke English, very irritating and had me a few times coming downstairs to ask to speak to someone who could understand me, sometimes they called people out of the hotel to translate. Location is pretty good, walking distance from markets and lots of stores, restaurants, busy area, Drum and bell tower, city wall, very convenient. Room seemed pretty good at first, but shower didn't work and we had to get it changed a couple of times, Toilet plugged up terribly at the same with the sink and it was happening all the time! worst thing, nobody wanted to pick up the phone or understood our problems, until I yelled that I needed someone who speaks English, finally they figured it out and got someone to phone me, they sent a lady (yes, she didn't speak English either but at least got that the issue was the shower) then they sent a guy to exchange it. Internet didn't work. This place would be ok only if you're patient and ready to deal with bathroom issues and people not understanding that something is happening to you. Be prepared because if you have problems nobody knows what the heck you are saying. Good Luck!
Verified Expedia guest review

2/10 Poor

Facilities: Run-down; Value: Could be better; Service: Below average; Cleanliness: Unsanitary; Please upload Original photos On Internet.
Verified Wotif guest review

4/10 Fair

not a 3 star rating !
Verified Hotels.com guest review

4/10 Fair

Xi'an first timer
Overall, the location and service was good. Jilly and Joy were very helpful. The counter staff, cleaning staff and security did their best to assist me. The only issue I had was withthe toilet. At times it did not flush well. I will be back to Xi'an.
Verified Hotels.com guest review

8/10 Very good

Big Rooms in a good location.
Old kind of Hotel with big rooms, need a good maintance-shower heads,sinks. Only a very few Front Desk staff can speak English(or understand). Close to public Transit. Breakfast is 15Y and Chinese orientd will be gone very early. English B'fast cost more money and takes time.
Verified Expedia guest review

8/10 Very good

Caanan International Hotel- best service!
The Caanan International Hotel is the place in Xi'an you want to be at when something goes wrong. The standard of the hotel is definetly very so-so, but the service in reception is outstanding! They went out of their way to help us when we had trouble booking trips during the Chinese National Holidays, spending hours to find a way for us to get back to Beijing so that we could reach our flights home on time. The level of english is also one of the best we have met in China, perfect. They also seemed very keen on their guests to really see and experience Xi'an.
Verified Hotels.com guest review

4/10 Fair

No Thank You, Never Again!
the staffing at the hotel i could not complain about, 10/10. manageress Jilly came to my room 10 minutes after check in to welcome me, and also booked me a private driver to take me to visit the terracotta army, again 10/10! but the room itself was just not acceptable, the walls were covered with years of smokers in the room, windows were very thin and traffic and shouting could be heard non stop, there was used cigarette butts on the floor along with a dead ladybid, wasnt sure if to pull the curtains closed incase something like a spider fell off!
Verified Expedia guest review

10/10 Exceptional

The hotel in Xian , Canaan is a very good hotel
This is a very good hotel, it is located in the inner walls of the ancient city of Xian. There are 2 managers, and ther are there to help foriegners. They give you a map of the city, and a set of instructions on how to take the bus to get to locations, if you choose not to walk. Most things are within walking distance of the hotel. Menues in the hotel are in English as well as in Chinese. If you are going to do any tours, do it through the hotel. Just talk to any of the 2 mangers, they will help you with anything. Over all, Canaan International Hotel is a very good hotel.
Verified Hotels.com guest review