Aguascalientes 158, Hipodrómo, Condesa, Cuauhtemoc, Mexico City, CDMX, 6100
What's nearby
Mexico Park - 5 min walk - 0.5 km
World Trade Center Mexico City - 3 min drive - 2.5 km
Angel of Independence Monument - 3 min drive - 2.6 km
Paseo de la Reforma - 4 min drive - 3.4 km
Chapultepec Park - 5 min drive - 3.5 km
Getting around
Benito Juarez International Airport (MEX) - 25 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 56 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
Mexico City Fortuna Station - 11 min drive
Tlalnepantla de Baz Station - 18 min drive
Mexico City Buenavista Station - 20 min drive
Chilpancingo Station - 4 min walk
Patriotism Station - 15 min walk
Juanacatlan Station - 20 min walk
Restaurants
Deigo Ramen - 3 min walk
Cabuya Rooftop - 2 min walk
Skybar Condesa by Mondrian Mexico City - 2 min walk
Castizo - 1 min walk
GrafoCafé - 3 min walk
About this property
ANDAZ CONDESA MEXICO CITY, BY HYATT
ANDAZ CONDESA MEXICO CITY, BY HYATT features a rooftop terrace and puts you a short five-minute drive from World Trade Center Mexico City and Angel of Independence Monument. You can visit the spa to be pampered with hot stone massages, body wraps or aromatherapy, and Cabuya Rooftop Restaurant, one of 2 restaurants, serves local cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Chilpancingo Station is 4 minutes and Patriotism Station is 15 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
213 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas (4-device limit)
Free WiFi in rooms (4-device limit)
Parking
Covered on-site valet parking (USD 30 per day)
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
What to do
Shopping
Horse riding nearby
Working away
5 meeting rooms
Computer station
Co-working spaces
Conference space (7254 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 1961
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Communal living room
24-hour fitness centre
An outdoor pool
Art gallery on-site
Full-service spa
Massage/treatment rooms
Banquet hall
Reception hall
Outdoor furniture
Art Deco architecture
Accessibility
Lift
Lift door width (centimetres): 120
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
55-inch Smart TV
Premium cable channels
Home comfort
Air conditioning and heating
Stocked minibar (select free items)
Coffee/tea maker
Dressing gowns and slippers
Children's dressing gowns
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Heated floor (bathroom)
Freshen up
Partially open bathroom
Hydromassage shower head
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (4-device limit)
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining
Cabuya Rooftop Restaurant – This seafood restaurant specialises in local cuisine.
Derba Matcha Café – On-site tapas bar. Guests can enjoy drinks at the bar. Open selected days.
WooftopBeerGarden&CanineC – On-site restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 16 for children
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 100 per pet, per stay
Parking
Covered valet parking costs USD 30 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
The seasonal pool is open from July 08 to January 31
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Wyndham Grand Mexico City
Andaz Mexico City Condesa
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel
ANDAZ CONDESA MEXICO CITY, BY HYATT Mexico City
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel Mexico City
Frequently asked questions
Does ANDAZ CONDESA MEXICO CITY, BY HYATT offer free cancellation for a full refund?
Yes, ANDAZ CONDESA MEXICO CITY, BY HYATT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at ANDAZ CONDESA MEXICO CITY, BY HYATT?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at ANDAZ CONDESA MEXICO CITY, BY HYATT?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at ANDAZ CONDESA MEXICO CITY, BY HYATT?
Yes. Valet parking costs USD 30 per day.
What are the check-in and check-out times at ANDAZ CONDESA MEXICO CITY, BY HYATT?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at ANDAZ CONDESA MEXICO CITY, BY HYATT and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. ANDAZ CONDESA MEXICO CITY, BY HYATT also has a seasonal outdoor pool and a 24-hour fitness centre, as well as spa services.
Are there restaurants at or near ANDAZ CONDESA MEXICO CITY, BY HYATT?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around ANDAZ CONDESA MEXICO CITY, BY HYATT like?
ANDAZ CONDESA MEXICO CITY, BY HYATT is a short 4-minute walk from Chilpancingo Station and 5 minutes' walk from Mexico Park. Travellers say that the hotel is in a great location.
ANDAZ CONDESA MEXICO CITY, BY HYATT Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
7 September 2024
bait and switch
Total bait and switch. Hotels.com offers an infinity pool, when you get there is does not exist!
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
matthew
matthew, 4-night trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Jose
Jose, 7-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
I didn’t want to leave
Great service. Comfortable and clean.
Marjaneh
Marjaneh, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Stayed with my husband and sister. We’re very familiar with the area so this was convenient to restaurants, transportation, and shopping. Great breakfast buffet. We would stay here again and recommend to friends.
Sheena
Sheena, 5-night family trip
Verified Expedia guest review
2/10 Poor
11 August 2024
The rooms are super dark and dim no way to get ready in the evening, shower was clogged, the restaurant was completely lonely. Way overpriced. I’ll never stay here again look for something else for price point.
Carlos
Carlos, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Great service, clean rooms, well decorated, helpful and kind employees. Highly recommend!!!
Tracy
Tracy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Jose
Jose, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
We loved everything about this property, staff and the area surrounding it. Will return any day.
Arsalan
Arsalan, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Karen
Karen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
The staff were excellent and attentive. The room was comfortable and clean. I plan to return.
Gerardo
Gerardo, 7-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Wonderful hotel. Will stay there again on my next visit. Everything from the staff, restaurant, spa, gym, location is fantastic.
Juan
Juan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
Excellent location
massimiliano
massimiliano, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
Beautiful location.
Riccardo
Riccardo, 9-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
GABRIEL
GABRIEL, 4-night trip
Verified Expedia guest review
4/10 Fair
14 July 2024
Eva
Eva, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 July 2024
Great food on site, cool property and great vibes. Only negative feedback was crossing over elevators between properties for gym access and 3 out of 4 treadmills were out of commission
Otherwise amazing experience
Vivian
Vivian, 4-night trip
Verified Expedia guest review
8/10 Very good
6 July 2024
Tabitha
Tabitha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Chris
Chris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Elaheh
Elaheh, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Ben
Ben, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Arissa
Arissa, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Property was fantastic, staff was awesome !
Noe
Noe, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Special shout out to the fantastic concierge service who were not only friendly but wise and thoughtful in their recommendations. Huge added bonus to our otherwise terrific stay here.
Noa
Noa, 4-night family trip
Verified Expedia guest review
6/10 Good
12 June 2024
Overall, I found the staff to be quite good and the housekeeping excellent. However, my experience was marred by an encounter with the supervisor when I expressed my disappointment about not being informed that the pool was out of service, despite having communicated with the hotel through Expedia. The supervisor’s response was somewhat passive-aggressive, even though I assured him I wasn’t seeking any compensation. It was an odd interaction. On the positive side, the concierge was extremely helpful, and I generally enjoyed the staff’s friendliness. Nevertheless, if a key feature of the hotel is unavailable, it should be standard practice to notify guests in advance. The supervisor explained that this information was on the website and that since I didn’t book directly, they couldn’t notify me, but I had been in touch through Expedia, so it felt like they were just trying to cover themselves. I would stay again.