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The Bala's Holiday Chalet

3.0 star property
Tanah Rata Tudor inn with restaurant

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The Bala's Holiday Chalet

Photo gallery for The Bala's Holiday Chalet

Aerial view
Property grounds
Desk, free WiFi
Breakfast, lunch, dinner served; Asian cuisine
Interior entrance

Overview of The Bala's Holiday Chalet

7.2 out of 10 Good
7.2/10 Good

Property highlights

  • Free parking
  • Restaurant
  • Free WiFi
  • Laundry facilities
  • Connecting rooms available
  • Non-smoking
Map
Lot 55, Tanah Rata, Pahang, 39000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Free area shuttle
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Laundry service
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

View all photos for Deluxe Room

Desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, 1 Bedroom

Desk, free WiFi

Family Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds

View all photos for Raffles Suite

Desk, free WiFi

Raffles Suite

  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Cameron Highland Night Market - 2 min drive
  • Boh Tea Plantation - 11 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 119 min drive
  • Free local area shuttle

Restaurants

  • Abang Strawberry Farm & Cafe - 15 min walk
  • Starbucks - 17 min walk
  • Sibling Cafe - 3 min drive
  • The Lord's Cafe - 15 min walk
  • Hot Pot Times - 3 min drive
Map

About this property

The Bala's Holiday Chalet

The Bala's Holiday Chalet is a great choice for a stay in Tanah Rata. For a bite to eat, guests can visit Planters Tea House, which serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights at this Tudor inn include a terrace and a garden.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business centre

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television

Home comfort

  • Electric kettle

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Planters Tea House – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • English breakfast is offered for an extra charge of approximately MYR 12.00 to 29.50 for adults and MYR 12.00 to 29.50 for children
  • Late checkout can be arranged for an extra charge of MYR 100

Children & extra beds

  • Cots/infant beds are available for MYR 50.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards.

Also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

Does The Bala's Holiday Chalet offer free cancellation for a full refund?
Yes, The Bala's Holiday Chalet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Bala's Holiday Chalet?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Bala's Holiday Chalet?
Sorry, pets aren't allowed.
Is parking offered on site at The Bala's Holiday Chalet?
Yes, there's free self parking.
What are the check-in and check-out times at The Bala's Holiday Chalet?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MYR 100. Contactless check-out is available.
What is there to do at The Bala's Holiday Chalet and nearby?
The Bala's Holiday Chalet has a garden.
Are there restaurants at or near The Bala's Holiday Chalet?
Yes, Planters Tea House offers Asian cuisine.
What's the area around The Bala's Holiday Chalet like?
The Bala's Holiday Chalet is located a short 16-minute walk from Parit Falls.

Reviews

7.2

Good

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Richard, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Noorrafidah, 2-night trip
Verified Expedia guest review

4/10 Fair

很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
rebecca, 2-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful hotel, but dissapointing stay.
The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Nicole, 3-night trip
Verified Hotels.com guest review

8/10 Very good

cecilia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cameron highlands
Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Ruth, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

A bit frustated
Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nittha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Anna, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jeff, 1-night trip
Verified Hotels.com guest review