Frame Hotel

Photo gallery for Frame Hotel

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Frame Hotel

Frame Hotel

3.0 star property
City-center hotel within easy reach of KOMTAR

9.4/10 Exceptional

34 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
2F, Lorong Selamat, George Town, Pulau Pinang, 10400
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
For families
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • LED TV
  • Free toiletries
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 11 min walk
  • Gurney Drive - 19 min walk
  • Padang Kota Lama - 29 min walk
  • Pasar Chowrasta - 5 min drive
  • Gleneagles Penang Medical Centre - 1 min drive
  • Prangin Mall - 2 min drive
  • Cheong Fatt Tze Mansion - 6 min drive
  • Kapitan Keling Mosque - 3 min drive
  • Pinang Peranakan Mansion - 4 min drive
  • Fort Cornwallis - 4 min drive

Getting around

  • Penang Intl. Airport (PEN) - 33 min drive

About this property

Frame Hotel

Frame Hotel puts you 0.6 mi (0.9 km) from KOMTAR and 1 mi (1.6 km) from Gurney Drive. Also, this hotel is 1.5 mi (2.4 km) from Padang Kota Lama and 4.5 mi (7.2 km) from Penang Hill.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Accessibility

  • Elevator

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Frame Hotel George Town
Frame Hotel Hotel
Frame Hotel George Town
Frame Hotel Hotel George Town
George Town Frame Hotel Hotel
Frame George Town
Frame
Hotel Frame Hotel George Town
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Frame Hotel George Town
Frame George Town
Frame
Hotel Frame Hotel George Town
George Town Frame Hotel Hotel
Hotel Frame Hotel

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Hotel is great, strategically located. Very convenient, king bed super comfy, cleanliness superb, staff very helpful, hig
Bee Yen, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lee Peng, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Celine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I would say, this hotel is one of the cleanest and best value hotel in Penang. It is also very convenient to walk around to find places to eat. The reception is kind and attentive, one major plus point. I will come again.
Wong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable
Hotel is very clean and comfortable Kindness and polite staff Will come back next time
MAIKO, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Reception friendly, room clean and big. The only thing is the parking have to park at the street parking .
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel…presentable and convenient. Value for money. Only no parking.
Thiam Siew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall good except parking
Everything is perfect except the parking. Other than double parking, take note that have to pay parking as early as 8am. Unfortunately got a RM15 fine
Sherwin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Poh Leong, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Poh Leong, 1-night trip
Verified Hotels.com guest review