Outside facilities were nice and area clean, however cushions on sun loungers were stained and uninviting. Reception was the space of a small cupboard with nothing but a concrete counter! Details stated there was 24hr reception but reception closes at 9pm and we arrived at 8.45pm, so was just handed the keys.
1st night was beyond disappointing, as soon as the front door was opened the room smelled of raw sewage coming from an open vent on the bathroom floor, room was very basic and not as shown online. Furniture was 3 items, a wall mirror, a mattress on a concrete base and a chair next to the fridge. No place to hang clothes or place toiletries and 'private jet tub', was overlooked by the open car park and other houses at the rear. Could not believe this was shown as a 4* 'Honeymoon Suite'!! Could not have stayed another night and had planned to leave next morning but Dina offered to upgrade us, which we accepted. Moved to another room, which was bigger and better, however again, no drawers or hanging space for dresses, had to place my toiletries on the window ledge in the bedroom and also the bathroom as there was not a single shelf. Toilet stunk, same as the first room, emptied the hotels shower gel down it and covered the vent with the bin, during the night had to place a towel at the door to stop the smell, after a shower the entire hallway was flooded as water had seeped under the doorway. Was moved 3 times during a 5 night stay, which was not ideal.
