Kaufmann Hotel AG/Central Hotel Wolter - 7 min walk
Eigerbean - 4 min walk
Restaurant Golden India - 4 min walk
Eiger Mountain & Soul Resort - 2 min walk
About this property
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT
With ski-in/ski-out access, BERGWELT GRINDELWALD | ALPINE DESIGN RESORT allows you more time for snowboarding. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or body treatments. A fitness centre and a bar/lounge are other highlights. Ski passes and storage are also available. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
English, French, German, Italian
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (CHF 28 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Private dining
What to do
Mountain biking
Hiking/biking trails nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Ski storage
Romance packages
Facilities
Safe-deposit box at front desk
Fireplace in reception
Fitness centre
Full-service spa
Massage/treatment rooms
Lockers available
Banquet hall
Reception hall
Accessibility
Lift
Lift door width (centimetres): 90
Step-free path to entrance
Hardwood flooring in room
Ski
Ski-in/ski-out access
Ski passes
Snowboarding
Ski storage
Ski lifts nearby
Ski runs nearby
Cross-country skiing nearby
Skiing lessons nearby
Room amenities
Be entertained
40-inch flat-screen TV
Netflix
Streaming services
Home comfort
Heating
Free stocked minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Fire & Ice Adult SPA has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 1.00 per person, per night
Children & extra beds
Cots/infant beds are available for CHF 45.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 35 per pet, per night
Parking
Self-parking costs CHF 28 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel Grindelwald
Frequently asked questions
Does BERGWELT GRINDELWALD | ALPINE DESIGN RESORT offer free cancellation for a full refund?
Yes, BERGWELT GRINDELWALD | ALPINE DESIGN RESORT does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT?
Yes, dogs are welcome. There's a charge of CHF 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT?
Yes. Self-parking costs CHF 28 per night. Electric car charging is available.
What are the check-in and check-out times at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT?
No, this hotel doesn't have a casino, but Interlaken Casino (24-min drive) is nearby.
What is there to do at BERGWELT GRINDELWALD | ALPINE DESIGN RESORT and nearby?
During the winter, enjoy on-site recreation such as snowboarding and return when the snow melts for mountain biking and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services.
Are there restaurants at or near BERGWELT GRINDELWALD | ALPINE DESIGN RESORT?
Yes, there's an on-site restaurant.
What's the area around BERGWELT GRINDELWALD | ALPINE DESIGN RESORT like?
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT is a short 7-minute walk from Grindelwald Station and 3 minutes' walk from First Cable Car.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 December 2024
Love the Bergwelt experience!
We LOVED this hotel and would definitely stay again. Excellent location, food, shuttle to/from train station. Sauna and spa, hot tub experience was wonderful. You won't regret staying here.
maegan
maegan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
rachel
rachel, 3-night trip
Verified Hotels.com guest review
2/10 Poor
18 December 2024
After 5 stays in Grindwald. This was a nightmare
I have been 5 times to Grindewald and this is the worst stay ever. The night before my departure. I contacted the front desk to please help me arrange transportation to the train terminal. I needed to be at the train terminal by 0600 am. To make it on time for my international flight. I was notified that they dont start providing transportation until 0800 am. I asked for help to help me find a taxi or other private transfer methods. The staff did not have a taxi contact info. He told me to google it. He did not know the bus schedule either. He told me my only choice was to walk to the terminal early in am. With freezing temperatures, 3 females, and one of them really sick. I wasnt going to walk with all our luggage. As we walked from the train station earlier during the day. And it was sleepary and dangerous due to weather and therr was ice on sidewalks.
I explained to the person in reception that I was risking lossing my international flight from Zurich. He did not seem to care. He did not make any efforts to help me find a solution. I tried contacting a taxi and private transfer but I do not speak German and did not undertand the voicemails. I ended up having to wait until 0800 am. Did not make it to Zurich on time. My sisters were flying to a destination were the arline only provd only 1 return flight from Madrid a week. So the rest has been a total nightmare. We ended having to purchase new tickets and make extra connections and spending more $$$$.
Jenny
Jenny, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
You won’t want to leave
The most amazing hotel location is perfect staff are amazing rooms are beautiful the spa is incredible you can not fault this hotel on anything we did not want to leave
laura
laura, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
This was part of a 21 day trip and was by far my most favorite. The staff and bar tenders were amazing! The views were fairytale perfect!
Christy
Christy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
René Michael
René Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
2 night stay with small dog
We had an amazing experience staying at this hotel. The team, facilities and service were excellent. The hotel had put a lot of thought into its guests experience and cater for any type of trip. Would definitely recommend this to friends and family and would visit again.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Andreas Martin
Andreas Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Definitely coming back
We loved staying here, definitely would come back. Beautiful views! Staff was awesome. The spa was very relaxing. The kids loved it, especially the splash hour. The breakfast buffet had a wide spread and was very delicious. Small hike up to the property, take advantage of the shuttle service. Location was great.
Lee-Ann
Lee-Ann, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Marti
Marti, 3-night trip
Verified Hotels.com guest review
6/10 Good
5 October 2024
No personality for a boutique hotel
The staff was not very attentive or helpful with the exception of transportation driver who provided excellent service & great restaurant recommendations. The bartender has zero personality and the atmosphere was hollow. My room had trash in the bathroom and housekeeping didn’t come to clean it when I called to ask for it to be cleaned. The restaurant at night was dead. Besides a great location, there was nothing positive about the staff or the room.
Steve
Steve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Delilah
Delilah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
FRANCO
FRANCO, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Absolutely loved this hotel!!!! Very nice staff and loved the bartenders! Would absolutely stay again and recommend!!! Everything was amazing; the views, the food , the pool, hot tub, the rooms, the views from balcony, the robs and slippers to wear.
Ashley
Ashley, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Great location, outdoor hot tub is awesome
Harsh
Harsh, 2-night family trip
Verified Expedia guest review
8/10 Very good
17 September 2024
beautiful hotel be careful when you book a “luxury room” it is nice however there is no view of the mountain they are inside rooms with a view of a garden would suggest luxury room with eiger view as the best option
Kurt
Kurt, 2-night family trip
Verified Expedia guest review
8/10 Very good
11 September 2024
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
Madison
Madison, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Wonder experience. Great people
Greg
Greg, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Best place my husband and I stayed on our two week trip in Switzerland. Staff is so nice and helpful, beds are amazing and comfortable which my husband and I found hard to find in Switzerland. If we come back we will stay here the entire duration.
Christine
Christine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
This is my second trip to Bergwelt Grindelwald in the past two years and I must say it’s the best hotel in Grindelwald for sure. The amenities are excellent and the rooms are very unique. Extremely clean. I had a few minor complaints on my most recent trip but the staff, specifically Panagiotis went above and beyond to make sure we were satisfied. I would definitely stay here again
mohamad
mohamad, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
with air condition it would have been perfect
very good hotel in a very nice town, good food, best location, however - no air condition. the hotel offered "cooling system" which only made noise and not cool air. lucky the weather outside was fine....
Yuval
Yuval, 2-night trip
Verified Hotels.com guest review
4/10 Fair
3 September 2024
Property looks great and some staff is good. But the property lacks several things because of which I wouldnt recommend it.
- It is not family friendly. No prior heads up regarding limited hours for swim with kids (only for 2 hours around noon when most families are out for tourism)
- Unreliable shuttle service. Not guaranteed for a specific time, so basically you def need to have a backup service for the time esp if you have a timed attraction (e.g., I almost missed Jungfrau because I didnt get the shuttle that I reserved 24 hours in advance, and had to then run with baby and her stuff towards the train to catch on time, after waiting for shuttle for 15 mins)
- Huge stair case leading to the entrance and there was no email regarding how to enter the property esp if you are arriving with kids/ luggage
- Very inconsistent policies? Some staff will hand you water bottles when asked and some will deny rudely? I would have been okay if no one was handing over water bottles to anyone