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Royal Phala Cliff Beach Resort and Spa

4.0 star property
Ban Chang beachfront hotel with outdoor pool, restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Phala Cliff Beach Resort and Spa

Front of property
Terrace/patio
In-room safe, desk, blackout curtains, free WiFi
Exterior
Exterior

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Children's pool
  • Fridge
  • Private bathroom
  • Television
  • Terrace
The price is S$50
includes taxes & fees
24 Jan - 25 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room (Plala Wing)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Room (Plala Wing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Panorama

In-room safe, desk, blackout curtains, free WiFi

Panorama

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Hairdryer
  • 35 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Double or Twin Room (Paradise)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room (Paradise)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Double or Twin Room (Pavillion)

In-room safe, desk, blackout curtains, free WiFi

Double or Twin Room (Pavillion)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Similar properties

Breakfast, lunch served; local and international cuisine, beach views

The Lord Nelson

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (81)
The price is S$57
includes taxes & fees
26 Dec - 27 Dec
The Lord Nelson
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About the area

Map
241-242 Moo 6 Phala, Ban Chang, Rayong, 21130

What's nearby

  • Phayun Beach - 20 min walk
  • Phala Beach - 3 min drive
  • Eastern Star Golf Course - 9 min drive
  • Emerald Golf Course - 10 min drive
  • Plutaluang Navy Golf Course - 24 min drive

Getting around

  • Utapao (UTP-Utapao Intl.) - 20 min drive
  • Rayong Map Ta Phut Station - 12 min drive
  • Sattahip Ban Phlu Ta Luang Station - 16 min drive
  • Sattahip Khao Chi Chan Junction Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪BUA Terrace Cuisine & Café - ‬3 min drive
  • ‪ก๋วยเตี๋ยวสมุนไพรเนื้อ-หมู ปุ้ม - ‬6 min drive
  • ‪ตาลคู่ซีฟู้ด - ‬4 min drive
  • ‪Crab House - ‬13 min walk
  • ‪ร้านร่มสนซีฟู้ด - ‬5 min drive

About this property

Royal Phala Cliff Beach Resort and Spa

Royal Phala Cliff Beach Resort and Spa is a great choice for your beach stay in Ban Chang. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. Rabiang Talay serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a children's pool and a terrace are other highlights.

Languages

English, Thai

At a glance

Hotel size

  • 312 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On the beach

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Rabiang Talay – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 300 for adults and THB 150 for children
  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of THB 800 (subject to availability)

Children & extra beds

  • Rollaway beds are available for THB 700.0 per night

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Royal Phala Cliff Beach
Royal Phala Cliff Beach Resort
Royal Phala Cliff Beach Resort Ban Chang
Royal Phala Cliff Beach Ban Chang
Royal Phala Cliff Ban Chang
Royal Phala Cliff Beach Resort and Spa Hotel
Royal Phala Cliff Beach Resort and Spa Ban Chang
Royal Phala Cliff Beach Resort and Spa Hotel Ban Chang

Frequently asked questions

Does Royal Phala Cliff Beach Resort and Spa offer free cancellation for a full refund?
Yes, Royal Phala Cliff Beach Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Phala Cliff Beach Resort and Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Phala Cliff Beach Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Phala Cliff Beach Resort and Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Royal Phala Cliff Beach Resort and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Royal Phala Cliff Beach Resort and Spa?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of THB 800 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Royal Phala Cliff Beach Resort and Spa and nearby?
Royal Phala Cliff Beach Resort and Spa has an outdoor pool and a fitness centre.
Are there restaurants at or near Royal Phala Cliff Beach Resort and Spa?
Yes, Rabiang Talay offers international cuisine.
What's the area around Royal Phala Cliff Beach Resort and Spa like?
Royal Phala Cliff Beach Resort and Spa is located a short 20-minute walk from Phayun Beach.

Royal Phala Cliff Beach Resort and Spa Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Very good

Wichet, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Hotel look from outside is nice but when we get in the hotel area and hotel room are not clean luke the photo I attached​ to you. Breakfast​ is good. Staffs is very good.
PRACH, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vorasarn, 5-night trip
Verified Hotels.com guest review

6/10 Good

The water in bathroom not clean and the wall also not clean when I am check in I saw some plate that use already stay at the front of my room until my data check out it still there nobody picked up to clean it You should fixing your hotel staff for to be clean and great service just us you get 4stars
Royi, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Expedia guest review

6/10 Good

Good location ...poor condition of the hotel
Scheidweiler, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel must put more staffs for cleaning hotel facilities, many areas from front to elevator to rooms are dirty. Hot & cold water didn’t have properly flow.
1-night trip
Verified Expedia guest review

4/10 Fair

very nice staff, but the room is too old.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent resort to stay near to beach. Rooms are spacious and clean
1-night trip
Verified Ebookers guest review

6/10 Good

WOULD NOT RECCOMMEND
The hotel is a long way from anywhere - without a car, you would find it very difficult. The hotel is quite run down and needs some serious maintenance. When we checked in, the room they gave us, after walking to the room, was already occupied! Not very good! When we tried to park our car, there was no spaces available (due to staff filling the carpark park!) so we needed to park 300meters away in a black allotment next door. The beach was very very dirty with litter, and no effort had been made to tidy it up.
I W, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Beautiful setting right on the beach. Outdoor faciilties, pool, dining were very nice and well designed. Overall the hotel upkeep was poor. Staff was incredibly unhelpful. Checking in took 20 minutes, we asked for a taxi and they argued with us about the location of our destination and then told us a hotel taxi was not available. did not offer to call a public taxi, we had to do that ourselves.
Mike, 1-night trip
Verified Expedia guest review

4/10 Fair

Old hotel, very dirty beach and slow service
The hotel is very old and everywhere are signs that there is construction ongoing. Actually no construction was visible. The business seems to run not bad in this hotel but nobody is interested in maintaining the buildings. The beach in front of the hotel is very dirty. The guesthouse direct at the beach is in catastrophic conditions. Unbelievable that guests could stay there. It’s more like an abandoned old house. But we saw people which got a room there. Woooow, very scary. The food at the breakfast was okay. My son broke a glass bottle in the room. We left the room because the kids couldn’t walk anymore as there were everywhere glass splitter on the floor. I asked the staff the clean the floor while we are at the breakfast. After 1,5h nothing was done and the last from the receiption finally did it. They mentioned the maids are in a meeting....
Verified Hotels.com guest review

2/10 Poor

look like run over hotel the beach was dirty
1. the part way go to beach was broken and dirty beach Hotel never clean a lot of bin and broken glass 2.we ask for repair line phone in hotel 3 day for stay they fail for repair 3.Many area in hotel out off service and broken 4. Coffee machine was out of service because small customer 5.last day drunken bell boy nearly broken our case
Nichapat, 3-night trip
Verified Expedia guest review

8/10 Very good

Ketkanok, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not impressed, unclean and run down
I arrived about 5 pm and the staff had no record of my booking. After getting things sorted out and I got taken to my room, I was greeted with an amazing sea view from my balcony. Unfortunately that was about the only good thing I have to say about the hotel. The balcony and the toilet was really dirty. That balcony had obviously not been cleaned in a long time. I tried to order room service but the phone in my room was broken, so I had to go outside to use the phone next to the elevator to order. The AC unit badly in need of being replaced. Yes it worked but it was very noisy and even though I turned it down to low, it wasn't much better. Even the entrance area on arrival just looked dirty and dusty, obviously there is no management there that has any pride in the place anymore. I think this hotel was probably very nice a long time ago but it just feels so run down and unclean. I wouldn't stay there again
Steven, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Run down hotel, owner doesn't seem to care anymore
My wife and I stayed at this hotel years ago several times before. However, this time was absolutely our last time. From a quality, condition, & service, this hotel has fallen off the cliff. I am stunned by the mismanagement, poor maintenance, poor condition, poor breakfast, poor service, and various safety risks presented to customers. It is obvious, the owner does not seem to care for his customer. Also, keep in mind, as the owner is building a new & large blue/red color hotel almost next door. I will avoid this too, as the experience with the “Royal Phala Cliff Beach Resort” tells me: If the owner did not care before, what makes you think he will care later.
3-night trip
Verified Expedia guest review

2/10 Poor

Horrible service Horrible reception Very very disappointed
Debayan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel is quite old
Verified Hotels.com guest review

10/10 Exceptional

Unexpected Find
We originally only chose this since it was close to the airport and we were flying early the next morning, however we ended up really enjoying our stay! All rooms face the ocean. Spectacular ocean and pool views (although we did not swim in the ocean, we did enjoy the pool). Staff was nice and we ended up in a large room with one King bed and one twin for two people. Not sure how much there is to do around here since we only stayed one night but the hotel does offer a nice and affordable restaurant.
Verified Hotels.com guest review

6/10 Good

Moderate hotel with good atmosphere
We are a small family with a 2.5-year old boy. We went to visit Rayong in vacation period of Thailand for three days. The hotel was enough for relaxation, with good atmosphere but some disappointment.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Good Hotel with great beach view and beach access.
The location is a sleepy fishing Village and the Hotel overlooks the beach and ocean. It's a good breezy sea side location and the Hotel has 3 very nice swimming pools. The large Lobby and ground floor eating areas are kept spotlessly clean. There are old wings of the hotel that are very very tired, needing refurbishment.! The new rooms have the same good layout all with beachside balconies. It is a large hotel but it was very quiet when I stayed. Breakfast was very good, with a good range of food available. Staff were friendly but a bit reserved. If your looking for a quiet location with a great view, this is the place.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

Dirty
The Terrence was very dirty seems that was never cleaned ,Bathroom was dirty and the Hot water wasn't working All together not worth to stay
Verified Expedia guest review