10/10 Exceptional
29 September 2023
Phuket is very nice
Shellona
Shellona, 2-night trip
Verified Hotels.com guest review
Grand Mercure Phuket Patong
Luxury hotel with spa, near Patong Beach
Choose dates to view prices
Grand Mercure Phuket Patong
Photo gallery for Grand Mercure Phuket Patong
Overview of Grand Mercure Phuket Patong
8.8
Fabulous
Property highlights
- Restaurant
- Bar
- Pool
- Air conditioning
- Free WiFi
- Spa
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
Main amenities
- Daily housekeeping
- Near the beach
- Restaurants and bar/lounge
- Full-service spa
- 3 outdoor pools
- Rooftop terrace
- Breakfast available
- Free area shuttle
- Free shopping centre shuttle
- Fitness centre
- Steam room
- Beach towels
For families
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Fridge
Room options
View all photos for Deluxe Room, 2 Single Beds, Pool Access
Deluxe Room, 2 Single Beds, Pool Access
View all photos for Superior Suite, 1 King Bed
Superior Suite, 1 King Bed
View all photos for Villa, 2 Bedrooms
Villa, 2 Bedrooms
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
View all photos for Villa, 1 Bedroom (Pool)
Villa, 1 Bedroom (Pool)
View all photos for Deluxe Room, 1 King Bed, Pool Access
Deluxe Room, 1 King Bed, Pool Access
About this area
What's nearby
- Patong Beach - 8 min walk
- Jungceylon Shopping Center - 8 min walk
- Bangla Road - 16 min walk
- Kalim Beach - 11 min drive
- Karon Beach - 15 min drive
- Kata Beach - 17 min drive
- Kamala Beach - 21 min drive
- Central Festival Phuket Shopping Center - 13 min drive
- Kata Noi Beach - 23 min drive
- Patong Go-Kart Speedway and Phuket Offroad Fun Park - 14 min drive
- Big Buddha - 22 min drive
Getting around
Restaurants
- Sak & Sa Thai Food - 3 min walk
- Chou Chou Phuket - 1 min walk
- San Sabai Restaurant - 1 min walk
- Craft Beer Lounge - 1 min walk
- Bubbles - 1 min walk
About this property
Grand Mercure Phuket Patong
Languages
Chinese (Mandarin), English, French, Japanese, Korean, Thai
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 314 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in time from 2:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 15
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- Babysitting*
- Supervised childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
- On-site parking is limited
Transfers
- Airport shuttle on request (available 24 hours a day)*
Off-site
- Free area shuttle
- Free shopping centre shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee shop
- Barbecue grills
- 24-hour room service
- Snack bar/deli
Travelling with children
- Children stay for free (see details)
- Children's pool
- Water slide
- Free local shuttle
- Playground
- Supervised childcare (surcharge)
- Local/corner shop
What to do
- Fitness classes
- Yoga classes
- Pool table
- Beach nearby
- Ecotours nearby
- Golf lessons nearby
- Parasailing nearby
- Scuba-diving nearby
- Scooter/moped hire nearby
Working away
- Business centre
- Meeting rooms
- Computer station
- Conference space (4455 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Beach towels
- Pool loungers
- Pool umbrellas
Facilities
- 6 buildings/towers
- Built in 2014
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Library
- Fitness centre
- 3 outdoor pools
- Arcade/games room
- Full-service spa
- Massage/treatment rooms
- Steam room
- Water slide
- Locally owned and organised tours and activities
- No plastic drinking straws
- No plastic water bottles
- Banquet hall
Accessibility
- Braille/raised signage
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Well-lit path to entrance
Room amenities
Be entertained
- 40-inch LED TV
- Premium digital channels
Home comfort
- Air conditioning (climate-controlled)
- Stocked minibar (select free items)
- Coffee/tea maker
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Soundproofed rooms
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Deep-soaking bath
- Bath or shower
- Rainfall shower heads
- Bidet
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Fridge
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
- Breakage deposit: THB 1000.00 per night
Optional extras
- Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
- Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
- Rollaway beds are available for THB 1600.0 per night
- Airport shuttle service for children up to age 18 costs THB 2000 (one-way)
Pool, spa, & gym (if applicable)
- Children under 15 years old are not allowed in the spa without adult supervision
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Individually wrapped food options are available through room service.
This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)
Frequently asked questions
Reviews
8.8
Fabulous
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
27 September 2023
Ahmad Hazem
Ahmad Hazem, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2023
ROS
ROS, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2023
Roger
Roger, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2023
Recommended
David
David, 5-night family trip
Verified Hotels.com guest review
6/10 Good
24 July 2023
Sung
Sung, 2-night trip
Verified Hotels.com guest review
6/10 Good
24 July 2023
Chung Fai
Chung Fai, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 June 2023
Kit Yee Catharine
Kit Yee Catharine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2023
RYOKO
RYOKO, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 June 2023
Troy
Troy, 7-night trip
Verified Lastminute guest review