Choose dates to view prices

Grand Mercure Phuket Patong

Photo gallery for Grand Mercure Phuket Patong

Exterior
3 outdoor pools, pool umbrellas, pool loungers
Villa, 2 Bedrooms | Free minibar items, in-room safe, desk, laptop workspace
Villa, 2 Bedrooms | Free minibar items, in-room safe, desk, laptop workspace
Villa, 2 Bedrooms | View from room

Overview of Grand Mercure Phuket Patong

UNESCO Sustainable Travel Pledge

Grand Mercure Phuket Patong

5-star property
Luxury hotel with spa, near Jungceylon Shopping Center

8.8/10 Fabulous

1,007 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$254
Price available on 28/02/2023
Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

Room options

About this area

What's nearby

  • Patong Beach - 9 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 7 min drive
  • Karon Beach - 10 min drive
  • Kata Beach - 22 min drive
  • Kamala Beach - 20 min drive
  • Kata Noi Beach - 25 min drive
  • Surin Beach - 32 min drive
  • Bang Tao Beach - 28 min drive
  • Nai Han Beach - 38 min drive
  • Rawai Beach - 39 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 54 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • The Banana Phuket Restaurant - 3 min walk
  • Orchid Garden Restaurant - 3 min walk
  • Song pee nong - 3 min walk
  • Hard Rock Cafe Phuket - 4 min walk
  • Siam Thai - 4 min walk

About this property

Grand Mercure Phuket Patong

Putting you within a 10-minute drive of Patong Beach and Bangla Road, Grand Mercure Phuket Patong features a rooftop terrace and offers an airport shuttle (available 24 hours) for THB 2000 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and international cuisine is served at Bubbles Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 314 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (4455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Thai

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Breakage deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 600 for adults and THB 300 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1600.0 per night
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong offer free cancellation for a full refund?
Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mercure Phuket Patong?
As of 30 January 2023, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 28 February 2023 start from S$254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Phuket Patong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Phuket Patong?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Mercure Phuket Patong?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Mercure Phuket Patong?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Mercure Phuket Patong?
Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Phuket Patong?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Grand Mercure Phuket Patong and nearby?
Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a water slide, a steam room and spa services, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Grand Mercure Phuket Patong?
Yes, Bubbles Restaurant offers international cuisine, pool views and poolside dining. Nearby restaurants include Song pee nong (3-min walk), Hard Rock Cafe Phuket (4-min walk) and Siam Thai (4-min walk).
Does Grand Mercure Phuket Patong have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Mercure Phuket Patong like?
Grand Mercure Phuket Patong is a short 9-minute walk from Patong Beach and 10 minutes' walk from Bangla Road. Travellers say that the local area is good for shopping and very quiet.

Reviews

8.8

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

Omer, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy comfy and relax solo stay
Very good and happy to stay here, very convenient to walk around , as have restaurant nearby , they really decorate our room for our anniversary and my hubby birthday trip . We really appreciate their efforts and everything there. Will be back to stay here again in our future trip.
Meena, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel was average at best and not what we expected from a 5 star hotel. Service was absolutely abysmal, we could not believe how bad it was - particularly from there reception staff - whilst we were requesting a late check out the lady serving us (I believe her name was beer) was very discourteous and actually made it look like she was doing us a favor - nowhere near 5 star standards. The rooms are also very small and compact. The only saving grace is the location - moments away from Patong City & the beach. Overall I would not recommend this hotel and there are plenty other options across Phuket - we also stayed at the Angsana Laguna which was exceptional.
Arhan, 6-night family trip
Verified Expedia guest review

8/10 Very good

Julie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and convenient
lee siok ngoh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel. Best place to stay in Patong. Great rooms, lovely property, very kind and helpful staff. Excellent food. Short walk to sights and sounds, including beach. Very happy! Paul P.
Paul, 3-night romance trip
Verified Expedia guest review

8/10 Very good

I enjoyed my recent stay at the Grand Mercure Phuket Patong. For such a large property it was quiet and peaceful. I stayed in a deluxe pool access room (132). I wish it received sunlight but unfortunately it did not. Always in the shade. Breakfast was plentiful and had many options.
Tracy F, 3-night trip
Verified Orbitz guest review

8/10 Very good

Pool rooms (133-137) in the corner were very private with no intrusion from main pool and bar.
Paul Jude John, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Ximena, 7-night romance trip
Verified Expedia guest review