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Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with 3 outdoor pools, near Patong Beach

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Photo gallery for Grand Mercure Phuket Patong

Exterior
Exterior
Exterior
Cocktail bar, poolside views, open daily
Free minibar items, in-room safe, desk, laptop workspace
Escape to Grand Mercure Phuket Patong, a luxury eco-certified hotel near Patong Beach. With 3 outdoor pools and a waterslide, this haven offers endless fun for the whole family; unwind at Ryn Spa or take in breathtaking views from the rooftop terrace. Multilingual staff are on hand to ensure your stay is seamless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Steam room
  • Beach towels

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on-site
  • Fridge
The current price is S$135
includes taxes & fees
20 Jun - 21 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Single Beds, Pool Access

View from room

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Minibar (some free items)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

View from room

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 215 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 Bedroom (Pool)

Free minibar items, in-room safe, desk, laptop workspace

Villa, 1 Bedroom (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

View from room

Deluxe Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Blackout curtains
Bathrobes
  • Sleeps 3
  • 1 Double Bed

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Aerial view

Diamond Cliff Resort & Spa, Patong Beach

  • Pool
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  • Free parking
8.8 out of 10, Excellent, 1,009 reviews
The price is S$145
includes taxes & fees
6 Jun - 7 Jun
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About the area

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Patong Beach - 8 min walk - 0.7 km
  • Jungceylon Shopping Center - 8 min walk - 0.7 km
  • Central Patong - 9 min walk - 0.8 km
  • Bangla Road - 12 min walk - 1.0 km
  • Karon Beach - 15 min drive - 4.7 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Bubbles - ‬1 min walk
  • ‪San Sabai Restaurant - ‬1 min walk
  • ‪Lilly's Aussie Bar - ‬3 min walk
  • ‪مطعم اليمن السعيد - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Grand Mercure Phuket Patong features a rooftop terrace and puts you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Bubbles Restaurant, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

At a glance

DONE

Hotel size

    • 314 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • The name on the photo identification presented at check-in must match the name on the reservation.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle
    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Beach nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (4455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Ryn Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Bubbles Restaurant – This poolside restaurant specialises in international cuisine and serves lunch and dinner.
Craft Bar – This brewpub only serves light fare. Happy hour is offered. Open daily.
Bounce – This poolside cocktail bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Chou Chou Deli Shop – This café specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: THB 1000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 600 for adults and THB 300 for children
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way. Maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1600.0 per night
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 15 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong offer free cancellation for a full refund?

Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Phuket Patong?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Grand Mercure Phuket Patong?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Mercure Phuket Patong?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Grand Mercure Phuket Patong?

Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Grand Mercure Phuket Patong and nearby?

Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a water slide, a steam room and spa services, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Grand Mercure Phuket Patong?

Yes, Bubbles Restaurant offers international cuisine, pool views and poolside dining.

Does Grand Mercure Phuket Patong have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Grand Mercure Phuket Patong like?

Grand Mercure Phuket Patong is a short 8-minute walk from Patong Beach and 12 minutes' walk from Bangla Road. Travellers say that the area is walkable and good for shopping.

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Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Food
Beach
Restaurant
Amenities
Family friendly
Children

What guests liked

  • Breakfast options were delicious and varied with many guests praising the buffet selection. (24 reviews)
  • The pool area was excellent, with many guests praising its quality and enjoying the private pool access rooms. (16 reviews)
  • The property is close to the beach with a short walking path available to access it. (7 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice hotel close to everything. Nice and very friendly staff they always are ready to help. Super clean room and very comfortable bed .
tanya, 14-night trip

10/10 Exceptional

Excellent property with very friendly staff and great food quality. Exceptional location close to beach, tons of restaurants, shops....yet fairly quiet since it dies not sit on the busiest street.
Mouhsine, 6-night trip

10/10 Exceptional

Very nice stay here the location is perfect and the staff were very helpful
Harry, 2-night trip

10/10 Exceptional

Staff were lovely, a great location
todd michael, 8-night trip

10/10 Exceptional

Amazing but breakfast is not good
Sanjeev, 2-night trip

10/10 Exceptional

Everything was perfect. Pool access room was the best option
Mitchell, 7-night trip

8/10 Very good

It was walkable to everything. It was clean and everyone was friendly.
Larissa, 7-night trip

10/10 Exceptional

Staff was very attentive, and pleasant
Richard, 7-night trip

10/10 Exceptional

I’d like to mention the housekeeping is amazing in this hotel the bar staff overall very happy to stay at this hotel definetly we will be back
Kanrawee, 3-night trip

10/10 Exceptional

Loved our stay at the Grand Mercure. Would definitely recommend.
Nicola, 4-night trip

10/10 Exceptional

The location of the hotel is excellent
Wai Cheung, 4-night trip

10/10 Exceptional

Loved everything
Alysia, 7-night trip

10/10 Exceptional

It was a first class stay. Stay was friendly and accomodating. Hotel was very clean and housekeeping did a great job of cleaning and restocking everything. Would definitely stay again and recommend to friends.
Derrick, 7-night trip

10/10 Exceptional

As described, plenty of restaurants in walking distance of the hotel. Hotel staff is very welcoming and pleasant. Loved the rooms with pool access and the floating breakfast was refreshing.
Tanya, 4-night trip

8/10 Very good

Nice Location but will require a makeover soon with competition from Radisson & HI
Martin, 14-night trip

10/10 Exceptional

Very nice place.
William, 5-night trip

8/10 Very good

Family with two teenage boys, we stayed in two bedrooms villa with private pool. The villa was comfortable and clean. Breakfast was good variety and fresh, good coffee. We got access to the club lounge, which it was cosy and relaxing and good finger foods.
Vilada, 2-night trip

10/10 Exceptional

That was just great
Maryam, 7-night trip

10/10 Exceptional

Highly recommend hotel , pool access room was fantastic , breakfast was good , staff very friendly and polite . Bacon and pastries were over cooked everyday which was a shame. Definitely would stay there again , very convient .
Karen, 7-night trip

10/10 Exceptional

Lovely hotel in a great location. Across from the Otop Markets and walking distance to Jungceylon Shopping Mall and Bangla Road. The hotel also offers a free shuttle that can drop you off at the beach or the shopping mall
Natalie, 2-night trip

10/10 Exceptional

Glad to choose this hotel.
Daniel David, 7-night trip

10/10 Exceptional

Stayed in a pool access room which was great in the heat. Buffet breakfast was amazing. Spa services fantastic. Close to Patong beach, Bangla road, and otop markets just across the road from hotel. Loved this hotel. Will be back again.
Tracy, 9-night trip

10/10 Exceptional

I have stayed in this hotel 5 times now . It is in good central location in Patong . The staff are very good and friendly. Will be back here next year .
Eric Charles, 7-night trip

10/10 Exceptional

Place is 10/10 for me from the who are all super generous and go out of the way for you to how clean the place was the food is beautiful can’t fault this place will definitely be staying here again
Bradley, 14-night trip

10/10 Exceptional

Convenient location Friendly staff We loved the pool access from our room
Tracy, 3-night trip