Guests
All properties in Patong, Phuket Province, Thailand

Grand Mercure Phuket Patong

Luxury resort with 3 outdoor pools, near Patong Beach

  • Free WiFi
From
S$60

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  • Exterior
  • Exterior
  • Children’s Pool
  • Pool
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1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Phuket, Thailand
8.8.Fabulous.
  • staff are polite and helpful. rooms are good, pillows are too soft , but luckily there…

    Dec 18, 2019

  • Room is Clean. Staff is helpful to arrange for adjacent rooms for our 2 rooms.

    Dec 7, 2019

See all 591 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand), ALLSAFE (Accor Hotels), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 314 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kamala Beach - 6.5 mi / 10.4 km
  • Phuket Fantasea - 6.7 mi / 10.8 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Pool Access
  • Villa, 1 Bedroom (Pool)
  • Deluxe Room, 2 Twin Beds, Pool Access
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Superior Suite, 1 King Bed
  • Villa, 2 Bedrooms

What’s around

Landmarks

  • Patong Beach - 8 min walk
  • Bangla Road - 10 min walk
  • Jungceylon Shopping Center - 11 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kamala Beach - 6.5 mi / 10.4 km
  • Phuket Fantasea - 6.7 mi / 10.8 km
  • Chalong Temple - 11.6 mi / 18.6 km
  • Promthep Cape - 12.7 mi / 20.5 km
  • Rawai Beach - 12.8 mi / 20.6 km
  • Big Buddha - 13.4 mi / 21.6 km

Getting around

  • Phuket Intl. Airport (HKT) - 61 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
map
See on map
1 Soi Ratuthit 200 Pi 2 Road, Patong, 83150, Phuket, Thailand

At a glance

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property is a certified Thailand SHA Plus hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4455
  • Conference space size (meters) - 414
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 6
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner.

Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.

Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Chou Chou Deli Shop - This café specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 350 for adults and THB 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 2000 per vehicle (one-way, Maximum occupancy 8)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Childcare is available for an extra charge
  • Rollaway beds are available for THB 1600 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children up to age 18 costs THB 2000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort Patong
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort
  • Grand Mercure Phuket Patong (opening Early 2014)
  • Mercure Phuket Patong Patong
  • Grand Mercure Phuket Patong Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Mercure Phuket Patong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Bubbles Restaurant offers international cuisine, pool views, and poolside dining. Nearby restaurants include Hard Rock Cafe Phuket (3-min walk), Halfway Inn (3-min walk), and Sam's Steaks and Grill (4-min walk).
  • Yes, an airport shuttle is available. The charge is THB 2000 per vehicle one-way.
  • Have fun with activities like boat tours, scuba diving, and water skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Mercure Phuket Patong also has a waterslide, a steam room, and spa services, as well as an arcade, a picnic area, and a garden.
8.8.Fabulous.
  • 8.0.Very good

    Enjoyable weekend stay

    Nice location and convenient. Nicely appointed hotel with friendly and helpful staff. Requested for 2 connecting rooms but when we turned up, we were given 2 rooms that were next to each other but were not connected. The manager on duty, Bier, was very helpful to help resolve the issue.

    Yeong Kiat, 2 night family trip, Dec 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice, clean, great location, walking distance to everywhere. Bathroom shelf needs an upgrade but the rest was excellent.

    Su, 2 night family trip, Nov 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great, that makes our vacation very enjoyable Staff attentiveness and smiles are second to none The hotel facilities are excellent and we experienced comfort during our 5 days stay

    4 night romance trip, Nov 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel. Good condition, location and facilities. Will definately stay here again if we ever come back to Phuket.

    Daryl, 3 night romance trip, Oct 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    overall good, very good hospitality and services ...

    Chandan, 3 night family trip, Oct 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Like - cleanliness and great pool, location & awesome breakfast spread and of course very friendly staff. Dislike - shower water pressure and do not like bathtub. Prefer standing shower

    Evelyn, 2 night trip with friends, Oct 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I was expecting a bathtub in the room and was surprised to find that it just has a shower area, shower area should also be blocked off by whole glass panels and glass door if possible to prevent leakage of water. I feel that housekeeping should provide at least 4 towels as many guest will go to swim although the pool bar did provide some towels. I got lost walking back to my room and walking to the lobby. the property does not have inter linkage. We went up a staircase only to find that it does not link to our rooms.....

    SandyYap, 3 night romance trip, Sep 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good service staff. Not many facilities on the hotel. Room generally is OK but can be better. Breakfast is OK but not fantastic.

    Kenneth, 3 night romance trip, Sep 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Love the breakfast buffet. Walking distance to Patong beach and Jungceylon Mall.

    Laxmi, 3 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Walking distance to the beach, restaurant and clubs.

    2 night trip, Sep 7, 2019

    Verified Expedia guest review

See all 591 reviews