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Marsden Viaduct Hotel

4.0 star property
Bayfront hotel with indoor pool, near Sky Tower

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Photo gallery for Marsden Viaduct Hotel

View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
City view
Premium bedding, down duvets, pillow-top beds, in-room safe
View from property
Marsden Viaduct Hotel offers a luxurious retreat near Auckland Ferry Terminal and Spark Arena. Indulge in local and international cuisine at LA' Maree with ocean views, unwind with reflexology or a hot stone massage at the spa, or get active in the 24-hour gym. With high-speed WiFi, an indoor pool, coffee shop/cafe and bar on site you'll find everything you need to feel pampered.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Electric vehicle charging point
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms

For families (6)

  • Cots/infant beds (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
The current price is S$119
includes taxes & fees
11 May - 12 May

Room options

View all photos for Superior Room, 1 King Bed, Mobility Accessible, Non Smoking

Accessible bathroom

Superior Room, 1 King Bed, Mobility Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room, Non Smoking, Bathtub

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room with Marina View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Mini-fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Living area

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 14 min walk - 1.2 km
  • Spark Arena - 4 min drive - 2.0 km
  • Eden Park - 8 min drive - 5.1 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 29 min drive
  • Auckland Baldwin Avenue Station - 12 min drive
  • Auckland Greenlane Station - 13 min drive
  • Auckland Britomart Station - 14 min walk
  • Gaunt Street Tram Stop - 1 min walk
  • Daldy Street Tram Stop - 4 min walk
  • Halsey Street Tram Stop - 5 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Hello Mister - ‬6 min walk
  • ‪The Brewers Co-Operative - ‬8 min walk
  • ‪Tuckshop - ‬3 min walk
  • ‪Williams Eatery - ‬6 min walk
  • ‪Grand Harbour Chinese Restaurant - ‬4 min walk

About this property

Marsden Viaduct Hotel

When you stay at Marsden Viaduct Hotel, you'll be within a 15-minute walk of Sky Tower and SkyCity Casino. You can indulge in deep-tissue massages, body wraps or aromatherapy, and grab a bite to eat at LA' Maree- on site, which serves local and international cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a hot tub are other highlights. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Gaunt Street Tram Stop is steps away and Daldy Street Tram Stop is 4 minutes.

Languages

English, Filipino, Hindi, Norwegian, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 10:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3.10 per cent for credit card payments
    • The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 0.00 at checkout
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (NZD 45 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited (max. 10 spaces per unit)
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
    • 24-hours off-site parking within 328 ft (NZD 50 per night)
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle from 6:00 AM to 11:30 PM*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 500 metres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Shared microwave
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Children's menu
  • Corner guards
  • Fence around the pool

What to do

  • Stereo
  • Beach nearby
  • Access to nearby indoor pool
  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby
  • Marina nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • Bike parking
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Grab bar in shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Portable fan
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Mini fridge
  • Freezer
  • Free bottled water
  • Cookware, dishes and utensils
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

LA' Maree- on site – This poolside fine-dining restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
French Press Cafe- Onsite – This café overlooks the ocean. Reservations are required. Open daily.
Grape and Olive- Onsite – This bar overlooks the ocean and specialises in Mediterranean cuisine. Open daily.
Box Breakfast $19 pp – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately NZD 19 to 52 for adults and NZD 19 to 52 for children
  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Ferry terminal shuttle, train station pick-up and train station drop-off services are offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3.10 per cent
  • Spa access is available for an extra charge of NZD 25 per day
  • Towels are available for an extra charge of NZD 0 (or guests may bring their own)

Children & extra beds

  • Cots/infant beds are available for NZD 20.0 per day
  • Rollaway beds are available for NZD 100.0 per day
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)

Parking

  • Covered self-parking costs NZD 45 per night
  • Parking is available nearby and costs NZD 50 per night (328 ft away; open 24 hours)
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of NZD 25 per day
  • Guests under 21 years old are not allowed in the swimming pool
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 9429049065527

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?

Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Marsden Viaduct Hotel?

Yes, there's an indoor pool.

Are pets allowed at Marsden Viaduct Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marsden Viaduct Hotel?

Yes. Self-parking costs NZD 45 per night. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Marsden Viaduct Hotel?

Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.

What are the check-in and check-out times at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Marsden Viaduct Hotel?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Marsden Viaduct Hotel and nearby?

Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes casino gaming and segway hire. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Marsden Viaduct Hotel also has a sauna and a steam room, as well as access to a nearby health club.

Are there restaurants at or near Marsden Viaduct Hotel?

Yes, LA' Maree- on site offers local and international cuisine, garden views and poolside dining.

Does Marsden Viaduct Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Marsden Viaduct Hotel like?

Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 1-minute walk from Gaunt Street Tram Stop and 10 minutes' walk from Sky Tower. Travellers give top marks for the hotel's prime location.

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Marsden Viaduct Hotel Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Lobby
Restaurant
Bed
Service staff
View
Water
Spacious room
Bathroom

Reviews

10/10 Exceptional

Great stay will be back !
Rebecca, 1-night trip

10/10 Exceptional

Very good stay

The room was big and the view was amazing. Used the pool and was alone, the weather was bad but didn't bother me. Huge bed and very comfy. So quiet even with the balcony door open.
Aurore, 1-night trip

10/10 Exceptional

Love this hotel, central and convenient.
James, 1-night trip

10/10 Exceptional

The staff were very attentive check in was super fast
Melody, 1-night trip

8/10 Very good

Great Hotel
Ngakete, 1-night trip

8/10 Very good

Great Spot.

Rooms are located within the Sofitel which is a fantastic hotel Only issue was the air con wasn’t working so the rooms were very hot. Great location though.
Brad, 2-night trip

10/10 Exceptional

We would definitely stay here again. It's a high end hotel for a reasonable price. The location is fantastic, the staff were great, the rooms were luxurious. We were very happy there.
Suzanne, 2-night trip

8/10 Very good

Nice 1 night stay

We stayed 1 night in a deluxe room with a balcony which was very nice and found everything fine as per photos previous reviews apart from no air conditioning (but we did get an email stating this) so it was expected and although the room was warm it wasnt unbearable. Bed was comfortable and it had a lovely spacious bathroom and very nice shower We would stay again.
Gabriela, 1-night trip

10/10 Exceptional

An excellent clean and quiet hotel within easy walking distance of everything we needed to do in Auckland.
Hamish, 2-night trip

10/10 Exceptional

We stayed for new year's eve and had amazing view of the sku tower and fireworks. Really good location
Fran, 1-night trip

10/10 Exceptional

Hotel was great. Room was very clean and quiet. Very convenient spot. 2 minute walk to the Viaduct. Would absolutely stay again.
Kobie, 3-night trip

4/10 Fair

Very friendly staff. Zero air conditioning. Would like to have known ahead of time so I could have made alternate arrangements. I made this reservations months in advance.
1-night trip

10/10 Exceptional

Brilliant position for the viaduct
carol, 2-night trip

8/10 Very good

Location was great.
Salim, 3-night trip

2/10 Poor

Avoid

Terrible. Aircon was out for the 5 days I was there and there was no service at all. Avoid at all costs and don’t be fooled by the photos
4-night trip

8/10 Very good

Wonderful stay

We had a wonderful stay! Great walking distance from the restaurants along the viaduct. Friendly staff, checkin was easy! Would absolutely stay again
James, 2-night trip

10/10 Exceptional

Safe, keycard needed to use lifts and to get into your room. Plenty of walkable dining or drinking options with a 5-10min radius, including the Viaduct Harbour just down the road. Area was pretty quiet
Scott, 3-night trip

10/10 Exceptional

Very convenient, good size room and bathroom. Really enjoyed our stay.
Judy, 1-night trip

8/10 Very good

Very good hotel, friendly staff. Make sure you have everything covered in booking as pool, car parking and even an additional bed was extra. Even though I booked for 2 adults and one child. The actual Sofitel staff was ridiculously good but you obviously pay a lot more for that level of service
Geoff, 2-night trip

6/10 Good

It seems like it’s a hotel inside of a hotel so you have to wait for someone to get you in the lobby. My room was spacious, there was only soap and conditioner available with a selection of hot drinks. The bath was nice. They take a bond which I thought was a little high and had to convince them to charge less.
Geneva, 1-night trip

6/10 Good

Was a great place to stay, awsome deep bath, comfy bed, only downfall were the ants, there were so many around the kitchenette area , even with the coffee cups rinced,
Rebecca Marie, 3-night trip

10/10 Exceptional

The staff where outstanding, from arrival to departure. The room was just as advertised. I couldn't have asked for a better experience.
Megan, 1-night trip

10/10 Exceptional

Great place to stay
Leesah, 1-night trip

10/10 Exceptional

Very helpful staff, willing to go the extra mile for guests.
Karina, 1-night trip

10/10 Exceptional

Great spot with amazing rooms, staff were helpful even when r spices at 11pm at night. Hoghly recommend
Sarah, 1-night trip