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Prince's Gate Hotel

4.5 star property
Luxury hotel with 2 restaurants, near Polynesian Spa

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Photo gallery for Prince's Gate Hotel

Relax by the pool surrounded by lush greenery and natural rocks.
Classic design meets grandeur in this elegant space, featuring a grand staircase, ornate details, and a seating area perfect for meetings or social gatherings.
Cozy room with a classic fireplace, ornate armchairs, and a bookshelf filled with books.
Classic hotel room with two beds, a desk, and a chandelier, set against a striped backdrop.
Experience the charm of a classic building with ornate railings and detailed carvings, offering a unique view of the surrounding area.
Located in the heart of the business district, Prince's Gate Hotel offers a serene oasis with 3 outdoor pools and an indoor pool. Soak up relaxation at one of four hot springs or unwind with al fresco dining at one of two restaurants. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 3 outdoor pools and indoor pool
  • Hot springs
  • Breakfast available
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

Living area

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Living area

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.6 out of 10
Excellent
(32 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Skyline Rotorua - 6 min drive - 4.6 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

At Prince's Gate Hotel, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can indulge in spa services, and Nellie Budd Restaurant, one of 2 restaurants, serves dinner. Other highlights at this luxurious hotel include 3 outdoor pools, an indoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.

Languages

Chinese (Mandarin), Dutch, English, Hindi

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site parking includes off-street options
    • Free off-site parking nearby

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Hot springs
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Piano
  • 3 outdoor pools
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath. There are 4 hot springs open between 7:00 AM and 10:00 PM.

Dining

Nellie Budd Restaurant – This poolside restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar – This bar only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 30 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua
HELP_OUTLINE

Frequently asked questions

Does Prince's Gate Hotel offer free cancellation for a full refund?

Yes, Prince's Gate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Prince's Gate Hotel?

Yes, there are 3 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Prince's Gate Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Prince's Gate Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Prince's Gate Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. Check-out time is 10 AM.

What is there to do at Prince's Gate Hotel and nearby?

On-site recreation at Prince's Gate Hotel includes hot springs. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Prince's Gate Hotel also has 3 outdoor pools, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Prince's Gate Hotel?

Yes, there are 2 on-site restaurants, featuring al fresco dining and pool views.

What's the area around Prince's Gate Hotel like?

Prince's Gate Hotel is in Inner City, a short 6-minute walk from Polynesian Spa and 3 minutes' walk from Tamaki Maori Village. Travellers say that the area is walkable and good for shopping.

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Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bathroom
Breakfast
Bed
Bar
Building
Food

What guests liked

  • The property's hot pools and geothermal pools were a highlight, providing a relaxing and enjoyable experience for guests. (19 reviews)
  • Breakfast was presented nicely, tasty, and offered many choices. (14 reviews)
  • The property's hot tubs and pools were a delightful and wonderful experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

A nice stay
3-night trip

10/10

Excellent stay at Princes Gate Hotel over Kings birthday. Great amenities and friendly staff, great hospitalities. Highly recommend.
2-night trip

8/10

Nice cosy accommodation , and buffet breakfast Unfortunately the hot pools were closed at this time which I was looking towards to use
3-night trip

8/10

It was a lovely hotel however we were not impressed with the food at the restaurant
2-night trip

10/10

We had a great stay with a short walk to anything in town
2-night trip

8/10

Amazing hotel with lots of character. Superb location. Only constructive feedback would be that the bathroom could be updated a bit, and black-out curtains would be useful (it was hard to keep the light out).
2-night trip

8/10

Great old hotel, nice meal in restaurant.
1-night trip

10/10

Lovely very well maintained historic hotel. Great geothermal pool.
2-night trip

10/10

So central
1-night trip

10/10

Quirky wonderful gem of a hotel
1-night trip

10/10

No issues, but it's old and i got creepy vibes
2-night trip

10/10

All round great - nice breakfast
1-night trip

10/10

Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
2-night trip

8/10

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
1-night trip

8/10

Friendly staff!
1-night trip

10/10

Lovely place and genuinely helpful front desk
1-night trip

10/10

Lovely prooerty with history
2-night trip

8/10

The hotel was in a good location. Walking distance to food and little shops. Parking right on the property for free. The breakfast was great, many items to choose from. The room was clean and was a great stay for 2 nights. Close to the geothermal sites, so occasionally our room had a slight sulfur smell, but wasn’t over powering. The hand written letter from the manager at check in, thanking us for staying at the hotel, was a class act. You rarely get those little touches, which end up being a big deal!
2-night trip

10/10

Beautiful colonial hotel❤️
1-night trip

10/10

Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
3-night trip

10/10

Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming.
2-night trip

10/10

Nice old pub with period features in the rooms and common areas. Friendly staff at reception and in the restaurant. Only issue is no lift if you are not as mobile as you used to be but staff helped with luggage but staff helped with that. Overall an enjoyable couple of days
2-night trip

10/10

Loved the old school quality & lovely staff out front & bar
3-night trip

10/10

Very classic, old but well kept, historic beautiful building. The floors were a bit creaky, but considering the age, no wonder!
2-night trip

10/10

Very nice room, easy parking and nice location.
2-night trip