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All properties in Zhangjiajie, Hunan, China

Pullman Zhangjiajie

Luxury hotel in Wulingyuan with outdoor pool and bar/lounge

  • Free WiFi and free parking
From
S$90

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 79.
1 / 79Outdoor Pool
9.0.Superb.
  • We a family of 3 including a young child stayed this hotel for 3 nights last week. The…

    Oct 12, 2019

  • My stay was great. I had nothing to complain about, except maybe the quite-mundane room…

    Dec 19, 2018

See all 74 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 456 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Wulingyuan
  • Yellow Dragon Cave - 7.2 mi / 11.5 km
  • Zhangjiajie Grand Canyon - 14.6 mi / 23.5 km
  • Wulingyuan Scenic Reserve - 14.8 mi / 23.9 km
  • Great Gate at Tianmen Mountain - 23.1 mi / 37.2 km
  • Bailong Elevator - 23.1 mi / 37.2 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Business Lounge Access (Executive)
  • Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)
  • Deluxe Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 King Bed

Location

  • In Wulingyuan
  • Yellow Dragon Cave - 7.2 mi / 11.5 km
  • Zhangjiajie Grand Canyon - 14.6 mi / 23.5 km

What’s around

Landmarks

  • In Wulingyuan
  • Yellow Dragon Cave - 7.2 mi / 11.5 km
  • Zhangjiajie Grand Canyon - 14.6 mi / 23.5 km
  • Wulingyuan Scenic Reserve - 14.8 mi / 23.9 km
  • Great Gate at Tianmen Mountain - 23.1 mi / 37.2 km
  • Bailong Elevator - 23.1 mi / 37.2 km
  • Tianmen Mountain Cable Car - 26.4 mi / 42.5 km
  • Zhangjiajie National Forest Park - 29.3 mi / 47.1 km
  • Tianmen Mountain of Zhangjiajie - 30.1 mi / 48.4 km

Getting around

  • Zhangjiajie (DYG) - 32 min drive

At a glance

Hotel size

  • This hotel has 456 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Ecotours nearby
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

FENG Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.

V Café Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.

味美面馆 - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Pullman Hotel Zhangjiajie
  • Pullman Zhangjiajie
  • Zhangjiajie Pullman
  • Pullman Zhangjiajie Hotel
  • Pullman Zhangjiajie Hotel
  • Pullman Zhangjiajie Zhangjiajie
  • Pullman Zhangjiajie Hotel Zhangjiajie

Optional extras

Rollaway beds are available for CNY 260.0 per night

Buffet breakfast is offered for an extra charge of CNY 130 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Zhangjiajie does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 1:00 AM. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring pool views. Nearby restaurants include Yoghurt Agent (8-min walk).
  • Pullman Zhangjiajie has an outdoor pool and a 24-hour health club, as well as a garden.
9.0.Superb.
  • 8.0.Very good

    A clean and comfortable hotel

    The hotel age showed but still reasonably well maintained. The bed is on the hard side and should have used pocket spring mattress. The breakfast variety is fine but the sunny side up can be done better. The waffles were not topped up when finished. The front desk staffs were helpful and offer good travel tips.

    Yong Cheh, 4 night family trip, Dec 3, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a wonderful stay.

    Thomas, 2 night romance trip, Oct 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel v close to ZJJ National Forest

    Nice hotel, friendly staff and service. V near to ZJJ National Forest and the Pedestrian street. Hence v convenient.

    YS, 5 night trip, Jun 12, 2018

    Verified Expedia guest review

  • 4.0.Fair

    Go to Crowne

    We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!

    Ryan, 3 night family trip, Oct 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Zhangjiajie

    Good location, nice staff, good breakfast

    Victoria, 3 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room

    eko, 3 night family trip, Dec 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel close to the park

    Good location, friendly staff, nice breakfast and room size was good.

    Omair, 3 night trip, Oct 25, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The Bob staff person was helpful. Everyone else there is useless. Smoking everywhere, needs renovation.

    Stephen, 5 night trip, Jul 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Quiet and peaceful location

    The hotel is in a great location, easy walking distance into Wulingyuan and easy access to Zhangjiajie national park and Tianmen mountain. We visited both and they were well worth it. The staff were helpful, although it was disappointing that our room was not ready on arrival at 3:30pm the day we checked in. However, we were able to grab a late lunch in one of the restaurants while we waited. The pool was great, as were the massage facilities located very close by to the pool. The breakfast selection was wide and varied and so delicious. The bed in our king room was enormous!! It is basically two queens put together and could easily have slept 5 people!! The room was always clean and the bathroom was great, with loads of amenities. The room service was also handy. We would definitely stay here again.

    Samuel, 2 night romance trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    recommend to stay

    very convenient place. clean and comfortable, biggest bed size ever.

    Ryo, 2 night trip, May 3, 2019

    Verified Hotels.com guest review

See all 74 reviews