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Heartland Hotel Queenstown

3.0 star property
Queenstown hotel with restaurant and bar/lounge

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Photo gallery for Heartland Hotel Queenstown

View from property
Lobby
Exterior
Front of property – evening/night
Lake view
In the heart of Queenstown City Centre, Heartland Hotel Queenstown offers an eco-friendly retreat. Unwind with a cocktail at the bar, get moving in the gym, or indulge in breakfast and dinner at Peaks Restaurant & Bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Ski facilities
  • Bar
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness centre
  • 24-hour room service
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Children's menu
The current price is S$228
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Chalet Quad Room

Iron/ironing board, free WiFi, bed sheets

Chalet Quad Room

Highlights

Heating
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
Iron/ironing board
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Studio, Multiple Beds

Iron/ironing board, free WiFi, bed sheets

Superior Studio, Multiple Beds

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 29.9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 50.0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Studio King Room

Iron/ironing board, free WiFi, bed sheets

Standard Studio King Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King View Room

Iron/ironing board, free WiFi, bed sheets

Superior King View Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • 50 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Super King/Split

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King Room

Iron/ironing board, free WiFi, bed sheets

Chalet Studio King Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Studio King View Room

Lake view

Chalet Studio King View Room

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Super King/Split View

Lake view

Standard Super King/Split View

Highlights

Heating
Free cots/infant beds
Mini-fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
Satellite channels
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet

Iron/ironing board, free WiFi, bed sheets

King Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen And Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Super King/Split Room with View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Super King/Split Room

Iron/ironing board, free WiFi, bed sheets

Standard Super King/Split Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen And Single Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen And Single Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior King Room With View

Iron/ironing board, free WiFi, bed sheets

Superior King Room With View

  • Sleeps 2
  • 1 King Bed

View all photos for King Chalet With View

Iron/ironing board, free WiFi, bed sheets

King Chalet With View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet

Iron/ironing board, free WiFi, bed sheets

Family Chalet

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Property grounds

Hampshire Holiday Parks - Queenstown Lakeview

  • Free parking
  • Free WiFi
  • Laundry facilities
  • Ski facilities
8.6 out of 10, Excellent, 494 reviews
The price is S$164
includes taxes & fees
6 Apr - 7 Apr
Hampshire Holiday Parks - Queenstown Lakeview
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About the area

Map
27 Stanley Street, Queenstown, 9197

What's nearby

  • Queenstown Gardens - 4 min walk - 0.4 km
  • Queenstown Mall - 4 min walk - 0.4 km
  • TSS Earnslaw Steamship - 8 min walk - 0.7 km
  • Kiwi and Birdlife Park - 12 min walk - 1.0 km
  • Skyline Queenstown - 13 min walk - 1.1 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cookie Time - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rata - ‬3 min walk
  • ‪Kfc - ‬4 min walk

About this property

Heartland Hotel Queenstown

Located in the entertainment district, Heartland Hotel Queenstown is a great choice for a stay in Queenstown. Guests can visit the fitness centre for a workout or grab a bite to eat at Peaks Restaurant & Bar, which serves breakfast and dinner. Fellow travellers say great things about the helpful staff and location.

Languages

Dutch, English, German, Hindi, Japanese, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Ski storage

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping

Special features

Dining

Peaks Restaurant & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lobby Bar – On-site lobby lounge. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 23 to 29 for adults and NZD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

Heartland Hotel
Heartland Hotel Queenstown
Heartland Queenstown
Heartland Queenstown Hotel
Hotel Heartland Queenstown
Queenstown Heartland
Queenstown Heartland Hotel
Scenic Circle a Line Hotel
Scenic Circle a Line Queenstown
Heartland Queenstown
Heartland Hotel Queenstown Hotel
Heartland Hotel Queenstown Queenstown
Heartland Hotel Queenstown Hotel Queenstown

Frequently asked questions

Does Heartland Hotel Queenstown offer free cancellation for a full refund?

Yes, Heartland Hotel Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Heartland Hotel Queenstown?

Sorry, pets aren't allowed.

Is parking offered on site at Heartland Hotel Queenstown?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Heartland Hotel Queenstown?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 10 AM.

Is there an on-site casino at Heartland Hotel Queenstown?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (6-min walk) and SKYCITY Wharf Casino (9-min walk) are both nearby.

What is there to do at Heartland Hotel Queenstown and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Heartland Hotel Queenstown also has a fitness centre.

Are there restaurants at or near Heartland Hotel Queenstown?

Yes, there's an on-site restaurant, Peaks Restaurant & Bar.

What's the area around Heartland Hotel Queenstown like?

Heartland Hotel Queenstown is located near Queenstown Beach in Queenstown City Centre, a short 4-minute walk from Queenstown Gardens and 4 minutes' walk from Queenstown Mall. Travellers give top marks for the hotel's prime location.

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Heartland Hotel Queenstown Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel
Great hotel/motel. Our chalet room was in a building where the room was accessed from the outside. No elevator so you have to carry your luggage upstairs and we were on the 4th floor. The view was amazing! We overlooked the lake, trees and the city. Breakfast was good. The hotel is located at the top of a hill to the main restaurants below. Walking back is a work out!
Ellen, 3-night trip

6/10 Good

Queenstown
Majority of accommodation was okay but bathroom facilities needed upgrading Very steep hill climb back to hotel but loved Queenstown
2-night trip

6/10 Good

Hotel needs improvements
The layout of our room, the location of the hotel and the quality of the food should make this a wonderful experience. However, our room was dirty, and the bathroom needs a major overhaul. In the restaurant the staff need to be trained better.
Patrick, 2-night trip

10/10 Exceptional

Great location. Comfortable stay.
Akashdeep, 1-night trip

10/10 Exceptional

We really liked the restaurant and the rooms were nice with a great view.
John, 1-night trip

10/10 Exceptional

We had rooms with wonderful views of the lake from balcony. Breakfast was plentiful and very good. Coffee was great.
lori, 1-night trip

10/10 Exceptional

Quiet and spacious rooms. Really friendly and helpful staff
Niamh, 2-night trip

10/10 Exceptional

Great location
Great location and clean. No air conditioning but a great breeze with window open (only issue with that was the smell of smoke from those smoking on their patios). Would stay again.
2-night trip

8/10 Very good

Great location. Awesome breakfast
stephen, 2-night trip

6/10 Good

An ‘ok’ stay
Overall the stay was ok. Staff were good. Good location with easy walking access to the town center. But the property is rather old, and it showed in the condition of the room. There was no AC in our block. Had to make do with a little table fan. Thought it was rather expensive for what we got.
Ziad, 2-night trip

8/10 Very good

Warm welcome, nice spacious room and close to town
Joshua, 1-night trip

10/10 Exceptional

Super cute and comfy rooms. Convenient location.
Sally, 1-night trip

8/10 Very good

Great hotel. Lake views. Walk to city center
Wonderful location. Loved the A frame rooms and the amazing lake view! Staff were professional and nice. We wish the hot tub did not cost extra to use. The hotel got a bit warm and the door could be propped open but would bang around in the wind, so coyld be better stabilized.
3-night trip

8/10 Very good

Great location reasonable price
Andrew, 3-night trip

10/10 Exceptional

The view was spectacular from the second floor! Would be a great place to stay longer than 1 night. (Family Room I believe it was called) will stay again when we come back 😁
Jolene, 1-night trip

10/10 Exceptional

Great view, large terrace, keto breakfast option.
Kyrstwyn, 1-night trip

2/10 Poor

Hotel is in very poor condition and overpriced for what you get. Desperately in need of renovation.
Warren, 3-night trip

6/10 Good

Good basic accommodation for a family at a decent price. Fruendly reception. Accommodation very dusty and mouldy, the only let down.
Lisa, 1-night trip

10/10 Exceptional

Great location close to city center and gondola!
judith, 1-night trip

10/10 Exceptional

Great hotel nearby downtown Queenstown!
Martha, 2-night trip

10/10 Exceptional

The hotel entrance road is really very narrow. Rooms are big with high sealing. Room condition is really good. Rooms are Quite from inside. The parking is distributed. Some people do park very close to your room door entrance for some location of the hotel rooms. Literally the car parking is so close to room doors (less then 1 feet space). Otherwise location us really good.market is walkable.
Ishan, 1-night trip

10/10 Exceptional

Great location
Brooke, 2-night trip

8/10 Very good

Nice
Norm, 1-night trip

2/10 Poor

Filthy Room
Carpark is a mess - safer to park on the road. Room was extremely filthy. There was mould all over the bathroom ceiling, women’s make up on the bathroom door, a piece of dirty string for a laundry line, shower curtain also filthy. The room also was extremely noisy, I could hear the women talking in the next room clearly. And finally when I went to check out, I got asked how my stay was and I said the room was not cleaned properly and I got told to have a nice day. They obviously are aware the state of their rooms, yet don’t really care about guests feedback. Only positive that it’s close to town. Recommendation to anyone looking to book here. Don’t.
Peter, 1-night trip

10/10 Exceptional

Great Stay
Michael, 1-night trip