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All properties in George Town, Penang, Malaysia
1 room, 2 adults

JEN Penang Georgetown by Shangri-La - George Town

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
Magazine Road, George Town, Penang, 10300, Malaysia

4-star hotel with outdoor pool, connected to a shopping center, near KOMTAR
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Bar
Bar is awesome
WiFi
Good internet service
Cleanliness
Clean

JEN Penang Georgetown by Shangri-La - George Town

More Info: 6823 2342

from S$72
  • Apartment, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club)
  • Family Room, 1 King Bed (Club)
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Club)

What’s around JEN Penang Georgetown by Shangri-La - George Town

Landmarks

  • In Downtown George Town
  • KOMTAR - 2 min walk
  • 1st Avenue Mall - 3 min walk
  • Prangin Mall - 4 min walk

Getting around

  • Penang Intl. Airport (PEN) - 24 min drive
  • Penang Sentral - 30 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Steam room
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Low-height counters/sink
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • Hindi
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Lobby Lounge - This café specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

JEN Penang Georgetown by Shangri-La - George Town’s small print

Also known as

  • Hotel Traders
  • Jen Penang
  • Traders Hotel Georgetown
  • Hotel Jen Penang George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Jen Shangri-La
  • Jen Penang Shangri-La
  • Jen Shangri-La
  • Hotel Jen Penang By Shangri La
  • Hotel Jen Penang Shangri-La George Town
  • Hotel Jen Penang Shangri-La
  • Hotel Traders Penang
  • Jen Penang Shangri-La George Town
  • Jen Penang Shangri-La
  • Hotel Hotel Jen Penang by Shangri-La George Town
  • George Town Hotel Jen Penang by Shangri-La Hotel
  • Hotel Hotel Jen Penang by Shangri-La
  • Hotel Jen Penang by Shangri-La George Town
  • Hotel Jen Penang
  • Hotel Jen Penang By Shangri La
  • Traders Hotel Penang
  • Jen Penang Shangri George Town
  • Penang Hotel Traders
  • Hotel Jen Penang by Shangri La
  • JEN Penang Georgetown by Shangri-La Hotel
  • JEN Penang Georgetown by Shangri-La George Town
  • JEN Penang Georgetown by Shangri-La Hotel George Town
  • Penang Traders
  • Penang Traders Hotel
  • Traders Hotel Penang
  • Traders Penang
  • Traders Penang Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

Optional extras

Continental breakfast is offered for an extra charge of MYR 35 for adults and MYR 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MYR 117 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JEN Penang Georgetown by Shangri-La - George Town

  • Is there a pool at JEN Penang Georgetown by Shangri-La?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at JEN Penang Georgetown by Shangri-La?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at JEN Penang Georgetown by Shangri-La?
    Yes, there's free self parking.
  • Is airport shuttle service offered by JEN Penang Georgetown by Shangri-La?
    Yes, an airport shuttle is available. The charge is MYR 117 per vehicle roundtrip.
  • What are the check-in and check-out times at JEN Penang Georgetown by Shangri-La?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is noon.
  • What is there to do near JEN Penang Georgetown by Shangri-La?
    Recommended spots to visit include KOMTAR (2-min walk), 1st Avenue Mall (3-min walk), and Prangin Mall (4-min walk).
  • Are there restaurants at or near JEN Penang Georgetown by Shangri-La?
    Yes, there's an onsite restaurant that serves local and international cuisine. Nearby restaurants include Gurney Drive (1.6 mi).

Recent reviews

Fabulous 8.8 From 1,409 reviews

Very good 8.0
Staff very friendly during check in. Room is clean.Nearby walking distance to Komtar, bus station.
Hanafi, sg2 night family trip
Exceptional 10.0
Good stay
Overall experience was fantastic. Good location
CLAIRE HUA GEK, sg2 night trip
Very good 8.0
Good service and location
This is one hotel I would like to come back to. Service is good and location is convenient.
Florence, sg3 night family trip
Exceptional 10.0
Good service and good location
we were able to check in early and had a bit of rest before heading out. Room was comfy, they provided a small cake for my boyfriend’s birthday. It is near mall and is easily located.
sg3 night family trip
Very good 8.0
great place to stay
David, sg3 night trip
Very good 8.0
Good location
The location is the best reason stay here. Near to the many nice food locations. The place is fine place to stay for biz and family trips.
sg1 night business trip
Very good 8.0
Experience was good, but soundproofing of the door can be better. Can hear the sound from the corridor quite clearly in the room.
sg3 night trip
Very good 8.0
Great for family and shoppers
Booked a family room for 3 pax. Room was clean and spacious. Staff speaks english and was courteous. Location is great. Free shuttle to golden sands. WiFi was a bit wonky. Got disconnected suddenly a few times
Robin, sg3 night family trip
Exceptional 10.0
Excellent service
Very good, can be recommended, especially Staff in club lounge. 👍
Kent, sg2 night business trip
Exceptional 10.0
Good value for money
The hotel was in a great location, nice and spacious rooms with good amenities and priced very reasonably. I would stay there again
Mong Lee, sg1 night trip with friends

JEN Penang Georgetown by Shangri-La - George Town

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