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All properties in George Town, Penang, Malaysia

JEN Penang Georgetown by Shangri-La

4-star hotel with outdoor pool, connected to a shopping center, near KOMTAR

  • Free WiFi and free parking
From
S$65

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Pool
  • Pool
Pool. Image 1 of 80.
1 / 80Pool
Magazine Road, George Town, 10300, Penang, Malaysia
8.8.Fabulous.
  • Hotel is in great condition and staff is well trained and very pleasant

    Mar 15, 2020

  • Staff very friendly during check in. Room is clean.Nearby walking distance to Komtar, bus…

    Mar 6, 2020

See all 1,149 reviews

Guests rated location

Convenient
Walkable
Shopping
Dining options
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 443 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Downtown George Town
  • KOMTAR - 2 min walk
  • 1st Avenue Mall - 3 min walk
  • Prangin Mall - 4 min walk

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Enter dates for 2 guests

  • Apartment, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club)
  • Family Room, 1 King Bed (Club)
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds (Club)
  • Executive Suite, 1 King Bed

Location

Magazine Road, George Town, 10300, Penang, Malaysia
  • In Downtown George Town
  • KOMTAR - 2 min walk
  • 1st Avenue Mall - 3 min walk

What’s around

Landmarks

  • In Downtown George Town
  • KOMTAR - 2 min walk
  • 1st Avenue Mall - 3 min walk
  • Prangin Mall - 4 min walk

Getting around

  • Penang Intl. Airport (PEN) - 29 min drive
  • Penang Sentral - 30 min drive
  • Airport shuttle (surcharge)
8.8.Fabulous.
  • 10.0.Exceptional

    The best and very very good quality Nice clean and staff very courtesy

    Mohd, 2 night romance trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Good stay

    Overall experience was fantastic. Good location

    CLAIRE HUA GEK, 2 night trip, Mar 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent and very professional service. Clean room. Originally was given a room with a very poor view facing the roof of the shopping centre at low floors. The staff was kind to change our rooms to higher floors at level 14 which we could have a glimpse of the Georgetown coastal sea. Really grateful to the staff for that. Around the hotel are Penang famous food within walking distance (eg. Penang Street Hawker Chendol). If you have a business conference at The Tops, this is the nearest hotel that does not require you to cross the roads via the public bus terminal. However they closed direct access from the hotel to the attached shopping centre and The Tops. Hope that the hotel could reopen the door to directly access the 2nd floor linkway to The Tops which would make it more accessible and convenient for elderly.

    wy, 4 night family trip, Mar 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The preventive measures put in place during this sensitive period amid the Covid-19 virus impressed me. The hotel was kept very clean. My request for early check in was arranged. Only issue is that though it’s supposed to be a VIP access property, there is any benefits or advantage, not even a room upgrade nor free minibar item. Non at all.

    JZ, 1 night romance trip, Mar 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    the airconditioning was fine. bed was comfortable. Toilet bowl could be a bit more comfortable, overall, a comfortable stay.

    3 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    No lift is serving the basement car park, hence very inconvenience for older people to access to basement car park.

    1 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The comprehensive qualitytoiletries in the hotel room.

    Michael, 3 night trip with friends, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Good service and location

    This is one hotel I would like to come back to. Service is good and location is convenient.

    Florence, 3 night family trip, Feb 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Location. Very convenient and central. No lack of eateries. Walk out from hotel, turn right and walk for like 10minutes. You hit a night bazaar food street. Wanton noodle RM20 per bowl...felt really cheated and supposedly this tourist overcharging is rampant in Penang. Even taxis dnt go by meter(of course u can have ur GRAB but thats another story).First impression, poorly governed badly administered place

    2 night business trip, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice, value for money, good food, good staff.

    2 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

See all 1,149 reviews