Copthorne Hotel & Apartments Queenstown Lakeview

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Primary image
Indoor spa tub
Terrace/patio
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Copthorne Hotel & Apartments Queenstown Lakeview

Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Ski facilities
  • Laundry facilities
The price is S$266
Price available on 11/09/2022
Map
88 Frankton Road, Queenstown, 9300
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Fitness center
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Car rentals on site
  • Library
For families
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Queenstown City Centre
  • The Remarkables Ski Area - 66 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

A great choice for a stay in Queenstown, Copthorne Hotel & Apartments Queenstown Lakeview is just 4.1 mi (6.6 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Hillarys Restaurant, which serves local cuisine and is open for breakfast. Other highlights at this upscale hotel include a bar/lounge and a spa tub. Fellow travelers say great things about the comfortable beds and breakfast.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 85 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (5-device limit)
  • Free WiFi in rooms (5-device limit)

Parking

  • Onsite parking available only on request
  • Free covered onsite self parking
  • Onsite parking limited
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Ski runs nearby
  • Windsurfing nearby
  • Skydiving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (5-device limit)
  • Phone

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Dining

Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
The Rocks Cafe & Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 19 and NZD 27 for adults, and NZD 13 and NZD 13 for children (approximately)
  • Credit card charges are subject to an extra charge of 2 percent

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Spacious rooms
Lovely spacious rooms with lake view ten minutes walk from town centre. Comfortable beds. Warm. Great breakfast. Staff friendly
Diane, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Mixed feelings - Stuff are great
The first impression was good Until we found black fibre under two bed sheets. stairway bulb was not working, kitchen sink tap was shaky.Oven door not closing.But tap,sink tap & light was fix by hotel when we were out .
Under bed sheets
Time to upgrade
PG, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Average hotel
Staff were friendly and very helpful. Room was average. Quite out dated and old. Not enough heating in the rooms so was quite cold in the rooms especially since it was winter.. Had to request for additional heaters. Basic amenities. Not quite a 4 star hotel.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for the family.
Good location near the town center, spacious room came with a balcony. Free upgrade to lakeview room.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Breakfast was great. Options for in-house meals/room service were not great
Karyn, 3-night romance trip
Verified Wotif guest review

6/10 Good

Cold site. No sun at all on premises
Paddy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good value for money.
Ruishan, 4-night family trip
Verified Expedia guest review

8/10 Very good

Comfortable
Loved our stay, clean comfortable room. Would recommend replacing very worn furniture in lobby
Sandra, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I have indicated earlier about the check in . Except for the gym none of the other facilities were available which was disappointing.
Anita, 4-night family trip
Verified Expedia guest review

8/10 Very good

Sandra van der, 2-night trip
Verified Expedia guest review