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Hotel Playa Mazatlan

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5 outdoor pools, pool umbrellas, pool loungers
On the beach, beach umbrellas, beach towels, beach volleyball
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers
5 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Playa Mazatlan

Hotel Playa Mazatlan

3.0 star property
Mazatlán beachfront hotel with water park, water park

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Av. Playa Gaviotas 202, Mazatlán, SIN, 82110

Room options

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 2 min drive
  • Mazatlán Aquarium - 9 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 36 min drive

Restaurants

  • Zab Thai - 2 min walk
  • Lucky B's - 2 min walk
  • Panama - 3 min walk
  • Taco Time - 5 min walk
  • Dolce Mami - 5 min walk

About this property

Hotel Playa Mazatlan

At Hotel Playa Mazatlan, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks. There's plenty of fun with the 5 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. La Terraza, one of 4 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say good things about the helpful staff and beach.

All-inclusive

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 400 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi (2-device limit) and wired Internet access in public areas
  • Free WiFi (2-device limit) and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free secured on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1955
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • 5 outdoor pools
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi (2-device limit) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Hotel Playa Mazatlan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Dining and beverage availability limited at one or more venues

Entertainment

On-site entertainment and activities
On-site live performances

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

La Terraza – This beachfront buffet restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Casa Roberto – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Georginis Restaurant – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
US George Sports Bar – This sports bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mazatlan
Hotel Mazatlan Playa
Hotel Playa
Hotel Playa Mazatlan
Mazatlan Hotel
Mazatlan Hotel Playa
Mazatlan Playa
Playa Hotel Mazatlan
Playa Mazatlan
Playa Mazatlan Hotel
Hotel Mazatlan Mexico Playa
Mazatlan Inclusive Inclusive
Hotel Playa Mazatlan
Hotel Playa Mazatlan - All Inclusive Mazatlan
Hotel Playa Mazatlan - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Playa Mazatlan offer free cancellation for a full refund?
Yes, Hotel Playa Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Playa Mazatlan?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Hotel Playa Mazatlan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Playa Mazatlan?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Playa Mazatlan?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel Playa Mazatlan and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Playa Mazatlan also has 2 bars, a water park and a sauna, as well as a fitness centre, an arcade and a picnic area.
Are there restaurants at or near Hotel Playa Mazatlan?
Yes, there are 4 on-site restaurants, featuring al fresco dining, Mexican cuisine and ocean views. Nearby restaurants include Panama (3-min walk), Taco Time (5-min walk) and Dolce Mami (5-min walk).
Does Hotel Playa Mazatlan have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Playa Mazatlan like?
Hotel Playa Mazatlan is a short 10-minute walk from The Mazatlan Malecón and 3 minutes' walk from Punta Camaron Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

4/10 Fair

Salvador, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jose, 3-night trip
Verified Expedia guest review

6/10 Good

Jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Saul, 2-night trip
Verified Expedia guest review

8/10 Very good

Ok
Francisco, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Roberto and staff from Georgianos Restaurant were amazing! They took the time to provide an excellent service. The entire staff was very friendly and accommodating! Highly recommended!!☺️
Maria, 4-night family trip
Verified Expedia guest review

8/10 Very good

I
Cesar, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great pools and beach area! We didn’t think the food was that great and wouldn’t do all inclusive again because of this, but we would stay there again. I just wish the rooms had mini fridges. Other than that the property is great and really convenient to be able to walk to restaurants and little shops!
Stephanie, 3-night family trip
Verified Expedia guest review

6/10 Good

Big property, pools warm with a weather of 90 outside not pleasing. Bad customer service, didnt offer any info on ammenities and to bad attitude if you asked about anything. Only thing that was good was super cold a/c in room.
Lorena, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Esmeralda, 3-night trip
Verified Expedia guest review