Armenian Street Heritage Hotel - George Town

As compared to other hotel we stay in Penang, the deposit of 12 ringgit normally will refund when we returned the room card after checkout. May be will be good to let the hotel guest know this is non refundable deposit. Thanks Next the hair dryer cables look like going to come out or exposed. Our room number in 523. Please check it out. Thanks

I booked a family room but the a/c was not working ( Room 417). We were ask to shift to standard room where they put in 2 extra bed. It was quite cramp. At least the hotel should have check the room before the guests check in.

Good location nearby many coffee shop & cafe too.

This round was sucks. Room booked for 2 rooms was not given to according to what I have booked. Not valued for the price paid. Supposedly to be one queen bed and one single. Ended up with a queen room with a single super close to it. The other room just a queen bed. Checked with the reception but he insisted that that what I have booked. Only one with queen bed room was changed at the end. Super piss off. Bad experience this round again.

One of the finer hotels in Penang, very beautiful building, filled with aristocratic grandeur in a central location.

It is located near to where most of the wall art is. It is 12 mins' walk to the clan jetties. 10 mins' walk from Chulia street night hawker. 2 mins' walk to Sun yat Sun museum. The staff responded well to requests e.g. leaking pipes in sink and slanted single bed. The toilet door could not be shut. A great family room for 5 though considering the price and the size of the room and basic amenities.

Location was great, just a couple minutes walk away from all the major sights and famous murals in George Town. However, the air-conditioner in my room was leaking and the staff claimed that they were full and unable to switch our rooms, and just placed a towel under the leaking air-conditioner. Additionally, I was bitten by bugs (bed bugs? dust mites? other kinds?) during my sleep and it was only on the last day that I realised it had something to do with the sheets or mattress as I woke up with two red itchy swells on my back and shoulder that weren’t there the night before. The previous nights, I assumed that it was mosquitoes as they were swollen like mosquito bites, but the following day, subsided to a red bump with a small white centre. Definitely was something in the room that bit me every night for 3 nights as I left with both arms covered in big bites by the end of the trip.

Hotel exterior looks new but interior is aged. Nearby hotel, lots of shops selling coffins, can’t avoid at all. Staff at reception are either Malays or Indians, can not communicate in Mandarin at all. When we first asked to change rooms due to faults in the room, we were told to check out of the room at 11am and to check in again at 3pm. This is the first time we were told to change room in this way! Room has faults, e.g. ventilation in the toilet is not working, light bulb at the entrance fused, etc.... Yet, we were penalised when we asked to change room.

Good stay.