Located in a shopping district, NH Collection Palacio de Burgos is the perfect blend of luxury and convenience. Enjoy a meal at Rincon de la Merced, work out at the gym or take advantage of dry cleaning/laundry services. With free in-room WiFi, meeting rooms and tour/ticket assistance this hotel has everything you need for a comfortable stay.
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive
Burgos Station - 9 min walk
Burgos Rosa de Lima Station - 14 min drive
Burgos Railway Station (UGR) - 15 min drive
Restaurants
Cerveceria Morito - 5 min walk
La Mejillonera - 5 min walk
Rincón de España - 5 min walk
Confiteria Ibañez - 4 min walk
En Tiempos de Maricastaña - 4 min walk
About this property
NH Collection Palacio de Burgos
NH Collection Palacio de Burgos offers a fantastic location, putting you a short five-minute walk from Burgos Cathedral. Guests can visit the fitness centre for a workout or grab a bite to eat at Rincon de la Merced, which serves local cuisine and is open for lunch and dinner. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
110 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured covered on-site self-parking (EUR 20.90 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children's menu
Working away
24-hour business centre
5 meeting rooms
Conference space (495 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rincon de la Merced – This restaurant specialises in local cuisine and serves lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.80 for adults and EUR 10.40 for children
Children & extra beds
Rollaway beds are available for EUR 35 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Parking
Covered self-parking costs EUR 20.90 per day
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos
Frequently asked questions
Does NH Collection Palacio de Burgos offer free cancellation for a full refund?
Yes, NH Collection Palacio de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Burgos?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Palacio de Burgos?
Yes. Self-parking costs EUR 20.90 per day. Parking spaces may be limited.
What are the check-in and check-out times at NH Collection Palacio de Burgos?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at NH Collection Palacio de Burgos and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Collection Palacio de Burgos?
Yes, Rincon de la Merced offers local cuisine.
What's the area around NH Collection Palacio de Burgos like?
NH Collection Palacio de Burgos is in the heart of Burgos, a short 9-minute walk from Burgos Station and 4 minutes' walk from Burgos Cathedral.
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NH Collection Palacio de Burgos Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 February 2025
Very comfortable and great location
Perfect location for exploring Burgos. The room was gracious and very comfortable. The parking was easy and onsite. Very comfortable bed and the bathroom was large as well has having a good size closet area. The hotel is nicely decorated with beautiful furniture and art. The bar in the lobby is nice for relaxing at the hotel. Many restaurants very close and the view the river front rooms (room 106) is very nice as well.
William
William, 2-night trip
10/10 Exceptional
2 November 2024
Lovely hotel with great service
Neil
Neil, 1-night trip
8/10 Very good
30 October 2024
Very friendly, efficient, and knowledgeable front desk staff.
Daniel
Daniel, 1-night trip
10/10 Exceptional
2 October 2024
Beautiful hotel with excellent breakfast. Easy walk across the river to the medieval town and cathedral.
Sarah
Sarah, 2-night trip
10/10 Exceptional
26 October 2024
Beautiful old palacio now luxurious hotel
Stephen
Stephen, 1-night trip
10/10 Exceptional
25 May 2024
Excellent stay, very nice people
Julian Leon
Julian Leon, 1-night trip
10/10 Exceptional
29 July 2024
Very charming and the staff is wonderful as well.
Gretell
Gretell, 1-night trip
8/10 Very good
15 October 2024
Touring stop in Burgos
Brief stop over in Burgos. The NH hotel was perfect.
Philip
Philip, 1-night trip
10/10 Exceptional
22 July 2024
Very good hotel and service
Margarita
Margarita, 1-night trip
10/10 Exceptional
16 September 2024
Great location especially if travelling with a dog.
Lovely hotel and staff.
All old city 5 minutes walk.
Richard
Richard, 1-night trip
10/10 Exceptional
12 April 2024
Great hotel
Karen
Karen, 2-night trip
10/10 Exceptional
16 November 2024
You get what you pay for!
Beautiful building. Lovely staff. Superb breakfast. Large room and bathroom.
Jacqueline
Jacqueline, 2-night trip
10/10 Exceptional
21 October 2024
Simply fantastic.
Fantastic property, just outside the city gate. Can’t fault it, a great treat for a pilgrim and aim to resume when I resume next year.
Anthea
Anthea, 1-night trip
10/10 Exceptional
19 September 2024
Beautiful hotel, great staff too. I will be back.
Linda
Linda, 1-night trip
10/10 Exceptional
22 September 2024
What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Lisa
Lisa, 1-night trip
10/10 Exceptional
24 April 2024
Excellent place
Bibiana
Bibiana, 3-night trip
8/10 Very good
3 July 2024
Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.
Matthew
Matthew, 1-night trip
10/10 Exceptional
8 June 2024
Very nice hotel in a recycled palace
Luis
Luis, 2-night trip
10/10 Exceptional
26 September 2024
Beautiful hotel on walking distance from old city centre. Rooms are spacious and cosy. Breakfast is copious, although at certain moments there is a waiting line to get in, which seems odd. Other then that I can highly recommend staying here.
Bart
Bart, 3-night trip
10/10 Exceptional
28 July 2023
Room was big, clean, excellent reception, breakfast had a variety of options, highly recommended hotel
Daniela
Daniela, 1-night trip
10/10 Exceptional
10 April 2024
Great central location
Great location as only a 5 minute walk to the centre and the cathedral. Great selection of bars and restaurants close by. The hotel also has parking.
Sarah
Sarah, 1-night trip
10/10 Exceptional
22 March 2024
Excellent location, across the river from the Cathedral
LUIGI
LUIGI, 2-night trip
10/10 Exceptional
13 August 2023
A convenient hotel - very stylish and excellent valie
Edward
Edward, 1-night trip
10/10 Exceptional
4 February 2024
Excellent hotel and customer service. Very good breakfast.