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White Oaks Resort & Spa

4-star resort in Glendale with 3 restaurants and spa

From
S$173

Image gallery

  • Standard Room, 2 Queen Beds, Tower - Guest Room
  • Standard Room, 2 Queen Beds, Tower - Guest Room
  • Indoor Pool
  • Luxury Executive Suite, 1 King Bed - Bathroom
  • Standard Room, 2 Queen Beds, Tower - Guest Room
Standard Room, 2 Queen Beds, Tower - Guest Room. Image 1 of 42.
1 / 42Standard Room, 2 Queen Beds, Tower - Guest Room
253 Taylor Rd, Niagara-on-the-Lake, L0S1J0, ON, Canada
9.0.Superb.
  • The customer service is amazing. The food is second to none with extremely generous…

    Mar 31, 2021

  • Exxellent and beautifully relaixing clean ambience

    Mar 22, 2021

See all 1,157 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Easy parking
Safe
Convenient
Quiet

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Health club
  • Hot springs
  • Indoor pool
  • Sauna
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 220 smoke-free guestrooms
    • Daily housekeeping
    • 3 restaurants and bar/lounge
    • Full-service spa
    • Indoor pool
    • Breakfast available

    What’s around

    • In Glendale
    • Outlet Collection at Niagara - 6 min walk
    • Niagara College Niagara-on-the-Lake Campus - 8 min walk
    • St. Catharine's Museum - 2.5 mi / 4 km
    • Lundy's Lane - 4.8 mi / 7.7 km
    • Brock University - 5.4 mi / 8.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Superior Double Room, 2 Double Beds
    • Standard Room, 2 Queen Beds, Tower
    • Superior Room, 1 King Bed
    • Luxury Executive Suite, 1 King Bed
    • Luxury Deluxe Suite

    Location

    253 Taylor Rd, Niagara-on-the-Lake, L0S1J0, ON, Canada
    • In Glendale
    • Outlet Collection at Niagara - 6 min walk
    • Niagara College Niagara-on-the-Lake Campus - 8 min walk

    What’s around

    Landmarks

    • In Glendale
    • Outlet Collection at Niagara - 6 min walk
    • Niagara College Niagara-on-the-Lake Campus - 8 min walk
    • St. Catharine's Museum - 2.5 mi / 4 km
    • Lundy's Lane - 4.8 mi / 7.7 km
    • Brock University - 5.4 mi / 8.7 km
    • Clifton Hill - 7.5 mi / 12 km
    • Fallsview Casino - 8 mi / 12.9 km
    • Fallsview Indoor Waterpark - 8.1 mi / 13 km
    • Skylon Tower - 8.2 mi / 13.1 km
    • Casino Niagara - 8.2 mi / 13.2 km

    Getting around

    • Pearson Intl. Airport (YYZ) - 78 min drive
    • Buffalo Niagara Intl. Airport (BUF) - 45 min drive
    • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
    • St. Catharines Station - 9 min drive
    • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
    • Niagara Falls Station - 11 min drive
    • Area shuttle (surcharge)
    • Shopping center shuttle (surcharge)

    At a glance

    Hotel size

    • This hotel has 220 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 4:00 PM-11:30 PM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • WiFi in public areas*
    • WiFi in rooms*

    Parking

    • Onsite self parking (CAD 15 per day)
    • Onsite valet parking (CAD 20 per day)
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • Supervised childcare/activities (surcharge)

    Food and drink

    • Full breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Fitness classes on site
    • Basketball on site
    • Pilates classes on site
    • Racquetball/squash on site
    • Tennis lessons on site
    • Volleyball on site
    • Yoga classes/instruction on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Fireplace in lobby

    Accessibility

    • In-room accessibility

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 37-inch LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free newspaper
    • WiFi (surcharge)

    Food and drink

    • Refrigerator (on request)

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub.

    Guests under 13 years old are not allowed in the spa.

    Dining

    LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

    Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

    Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Indoor tennis courts -
    • Sauna
    • Spa tub
    • Steam room
    • Tennis on site
    • Fitness classes on site
    • Basketball on site
    • Pilates classes on site
    • Racquetball/squash on site
    • Tennis lessons on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Nearby

    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Small print

    Also known as

    • White Oaks
    • Niagara On The Lake White Oaks
    • White Oaks Resort Spa
    • White Oaks Resort & Spa Resort
    • White Oaks Resort & Spa Niagara-on-the-Lake
    • White Oaks Resort & Spa Resort Niagara-on-the-Lake
    • White Oaks Niagara-on-the-Lake
    • White Oaks Resort
    • White Oaks Resort Niagara-on-the-Lake
    • White Oak Resort Anbd Spa
    • White Oaks Hotel Niagara-On-The-Lake
    • White Oaks Spa
    • White Oaks Conference Resort And Spa
    • White Oaks Conference Hotel

    Optional extras

    Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

    Self parking costs CAD 15 per day

    Valet parking costs CAD 20 per day

    Refrigerators are available for CAD 10 per day

    Rollaway beds are available for CAD 20.0 per night

    Breakfast costs between CAD 15 and CAD 25 for adults, and CAD 3.5 and CAD 5.75 for children (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for CAD 15 per night (rates may vary)

    WiFi is available in public areas for CAD 15 per night (rates may vary)

    Area shuttle and shopping center shuttle service is offered for an extra charge

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests under 13 years old are not allowed in the spa.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    Breakage deposit: CAD 50.00 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, White Oaks Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 15 per day. Valet parking costs CAD 20 per day.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there are 3 onsite restaurants. Nearby restaurants include Aroma Espresso Bar (3-min walk), bench•mark restaurant (8-min walk), and Johnny Rocco's (2.9 mi).
    • No, this resort doesn't have a casino, but Fallsview Casino (10-min drive) and Casino Niagara (11-min drive) are both nearby.
    • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. White Oaks Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
    9.0.Superb.
    • 10.0.Exceptional

      The overall experience was excellent. Great rooms , super clean and very comfy beds 😊😊

      2 night business trip, Mar 20, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Very clean, great facilities, the staff are extremely friendly and willing to help. Even with an unforeseen circumstance the staff tried their best to best accommodate guests.

      1 night trip, Mar 20, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      FIRE IN THE ELEVATOR SHAFT!

      Nice staff; alarm went off around 12:30 am because of a fire in the elevator, we sat in our car until 3:30 am and when we returned to our rooms, my clothes in the closet smelled like "burned rubber"....I left at 4 am, they promised a refund. My wife's birthday was "shot". The staff made the best of the situation with water bottles & blankets, tried real hard - shout out to the 1st responders & the staff. They were really concerned about every guest. I will go back to this hotel in the future because I feel they cared for our safety

      terra, 1 night trip, Mar 20, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The staff are very attentive and pleasant. Location is also great for access to Niagara Falls as well as Niagara on the Lake.

      2 night trip, Mar 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location, staff were friendly and helpful. Well maintained property with great facilities. Cover your kids eyes when you enter the lobby...other than that our stay was amazing!

      1 night family trip, Mar 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location and facility. would stay again....

      1 night romance trip, Mar 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We had a great stay and will definitely be back! The staff was very accommodating and this made traveling with an infant that much easier. Our only complaint would have been the staff on the front desk at night. She was not pleasant and was actually very rude when we were asking her a few questions about the amenities. So we waited till the morning to speak with the daytime staff!

      1 night family trip, Mar 7, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      We love this place! It is super clean and the customer service level and attentiveness and friendliness from everyone is beyond 5 stars!

      1 night romance trip, Mar 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great

      My stay with the family was very very good , the kids loved swimming and the older boys loved the work out gym.

      2 night family trip, Mar 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      amazing customer service. Shower was lovely. Unfortunately amenities and restaurants closed because of covid, but room service was quick and delicious.

      1 night family trip, Feb 27, 2021

      Verified Expedia guest review

    See all 1,157 reviews