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Relax Resort

4.5 star property
Upmarket beach hotel with free beach shuttle, near Doctor's Cave Beach

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Photo gallery for Relax Resort

Terrace/patio
Property grounds
Staircase
Memory-foam beds, individually decorated, individually furnished
Lobby
Step into Relax Resort, a luxury haven in the city center where sun-kissed days await. Bask on the white sand beach, sip cocktails at one of three beach bars or lounge by the pool with umbrellas and sun loungers. The helpful staff has left a lasting impression on previous guests.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Pool
  • Childcare
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Private beach
  • Restaurants and 3 beach bars
  • Outdoor pool
  • WiFi in the lobby
  • Free beach shuttle
  • Fitness centre
  • Beach towels
  • Self parking
  • Pool bar
  • Bar/lounge
  • Room service

For families (6)

  • Children stay free
  • Babysitting services
  • Fridge
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom, Kitchen

Memory-foam beds, individually decorated, individually furnished

Apartment, 1 Bedroom, Kitchen

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 13 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Kitchen

Memory-foam beds, individually decorated, individually furnished

Apartment, 2 Bedrooms, Kitchen

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 13 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Studio, 2 Double Beds, Kitchenette

Bathroom

Studio, 2 Double Beds, Kitchenette

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
LCD TV
  • 13 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Memory-foam beds, individually decorated, individually furnished

Superior Room, 2 Double Beds

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
  • 13 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds

Hotel Grand A View

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,000 reviews
Hotel Grand A View
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About the area

Map
26 Hobbs Ave, Montego Bay, Saint James

What's nearby

  • Doctor's Cave Beach - 3 min drive - 2.5 km
  • Blue Diamond Shopping Centre - 4 min drive - 4.2 km
  • Dead End Beach - 5 min drive - 2.9 km
  • Montego Bay Marine Park - 6 min drive - 4.5 km
  • Montego Bay Cruise Ship Terminal - 10 min drive - 7.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 9 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Jamaican Bobsled Cafe - ‬12 min walk
  • ‪Air Margaritaville - ‬12 min walk
  • ‪Wendy’s - ‬20 min walk
  • ‪The Groovy Grouper - ‬18 min walk
  • ‪Air Margaritaville II - ‬19 min walk

About this property

Relax Resort

Relax Resort offers a private beach and puts you near activities such as snorkelling, parasailing and windsurfing. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious hotel include 3 beach bars, a poolside bar and a beach shuttle.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 37 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The check-in location differs from the property location; go to: [security post]
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [security post]
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • WiFi in public areas*
    • Free WiFi in rooms

Parking

    • On-site self-parking (fees apply)
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Transfers

    • Airport shuttle from 6:30 AM to midnight*
    • Cruise terminal shuttle*
    • Bus station shuttle*

Off-site

    • Area shuttle within 162 miles*
    • Free beach shuttle
    • Shopping centre shuttle*
    • Casino shuttle*

Other information

    • Designated smoking areas
    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • 3 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Private beach access
  • Access to nearby health club
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (431 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • 24-hour pool access
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • 25-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Fridge

More

  • Housekeeping (on request)
  • In-room safe (surcharge)
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

On-site venue – Overlooking the garden, this restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Cash deposit: USD 50.00 per stay
  • Cash Breakage deposit: USD 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 10 per person, per stay
  • Resort fee inclusions:
    • Laundry facilities
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in public areas for an extra charge
  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (return. Maximum occupancy 6)
  • Cruise ship terminal shuttle and bus station shuttle services are offered for an extra charge
  • Local area shuttle, casino shuttle and shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for USD 2 per day

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25 per night

Parking

  • Self-parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Relax Montego Bay
Relax Resort
Relax Resort Montego Bay
Resort Relax
Relax Hotel Montego Bay
Relax Resort Hotel
Relax Resort Montego Bay
Relax Resort Hotel Montego Bay
HELP_OUTLINE

Frequently asked questions

Does Relax Resort offer free cancellation for a full refund?

Yes, Relax Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Relax Resort?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Relax Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Relax Resort?

Yes, there's self parking on site (charges apply). Parking spaces may be limited.

Is an airport shuttle service offered by Relax Resort?

Yes, an airport shuttle is available from 6:30 AM to midnight on request. The charge is USD 30.00 per vehicle return.

What are the check-in and check-out times at Relax Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Relax Resort and nearby?

Have fun with activities such as parasailing, rafting and snorkelling, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 beach bars and a fitness centre. Relax Resort also has a picnic area and a garden, as well as access to a nearby health club.

Are there restaurants at or near Relax Resort?

Yes, there's an on-site restaurant that offers Caribbean cuisine and garden views.

Does Relax Resort have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Relax Resort like?

Relax Resort puts you in the heart of Montego Bay. Popular attractions include Jamaica Beaches, which is 5 minutes away by car.

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Relax Resort Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Furniture
Water
Weather
Ambience

Reviews

8/10 Very good

Emily, 1-night trip

4/10 Fair

The staff were kind and approachable, the breakfast was good, the room was nice a big and all the rooms has sea view, However, the T.V did work in any of the rooms, the swimming pool was maintained and wasn’t accessible. The shower was old and no hot water. Overall, the hold building needs refurbishment to bring it back to the lovely Relax Resort that I remember from over the years.👍😊
Sharon, 3-night trip

6/10 Good

The first room that I stayed in was terrible due to a number of reasons wasn’t kept clean and the condition of the furniture and appliances in the room were bad as well, I got my room switched and things in my room were more satisfying there was an improvement in every single way. I must say that the staff on hand were friendly and worked hard to make my stay better but overall still was an underwhelming experience staying here
Jason, 7-night trip

6/10 Good

Room needs interior updates, painting etc.
1-night trip

6/10 Good

It was pretty good, except for extremely poor wi fi service and rooms could do with a little touch up. Airport view was very special. Junior and Jodyann were extremely awesome. They both went above and beyond at every request.
Anthony, 7-night trip

4/10 Fair

The property is situated on a hill which is filled with a lot of stairs. I didn't like that.
Crystal, 2-night trip

10/10 Exceptional

Staff were very helpful & friendly Breakfast was good
FRANCIA, 1-night trip

2/10 Poor

Whitney, 1-night trip

10/10 Exceptional

The property gave me such a home-like feel! I loved it. I slept very well. Very relaxing. Furniture is outdated and could use some paint however I would definitely stay here again! The breakfast was great!
1-night trip

2/10 Poor

The property is in a bad shape just would not stay there again !
3-night trip

2/10 Poor

The room was not in good condition, and they charged a resort fee with no resort benefits. There was no food or drinks available for purchase (nor gratis), and the pool was not clean.
Gwen L, 1-night trip

4/10 Fair

Memuna, 1-night trip

2/10 Poor

Couldn't stay at this property no running water and appliances outdated
Marva, 3-night trip

6/10 Good

I loved the natural feel of the property. Lots of plants all around.
1-night trip

8/10 Very good

Coleen, 1-night trip

4/10 Fair

Property is old and dated. Room was hot and musty smell. Bathroom was not clean, bedding was horrible. Would not stay again
Brian, 1-night trip

6/10 Good

Relax vacation

No hot water bed very hard place need fixing up staff very friendly and helpful Surroundings very nice
14-night trip

10/10 Exceptional

Everything was a great experience
1-night trip

8/10 Very good

Honestly property was pretty, it does need some work. But for the price it was OK . Free breakfast was amazing, the only downfall is water wasn't working that day. Need some upgrading, a little modernizing, Other than that place is good. The staff is truly amazing!!!
1-night trip

10/10 Exceptional

Small gem

We had an amazing time at this hotel. Our flight was significantly delayed and we booked relax resort as a last minute accommodation and received the best, authentic hospitality. Junior, Clifford, and the owner were extremely supportive throughout our stay.
Kimberly, 1-night trip

8/10 Very good

The property is beautiful, love the environment, it is peaceful and relaxing. The staff is friendly....This Resort is an ideal location for relaxation..Love it here..will return and also tell my friends and family about this location. We enjoyed the breakfast, Although guest can order out the other meals...The management can consider preparing these meals for Sale. We would have appreciated a bottle of water and two glasses in the room.
2-night trip

6/10 Good

The property is situated virtually across from the airport, which was just what i needed.
1-night trip

8/10 Very good

Donnette, 4-night trip

2/10 Poor

2-night trip

10/10 Exceptional

Everything was perfect big up to the security’s hard working guys and much respect for the owner of the place
4-night trip