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All properties in Montego Bay (and vicinity), Jamaica
Aparthotel

Relax Resort

Family-friendly apartment with balcony, near Dead End Beach

  • Free WiFi
From
S$89

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  • Outdoor Pool
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6.8.Good.
  • The hotel balcony door was jammed. Certain amenities that were advertised wasn't…

    Nov 12, 2020

  • Its ok for what your paying i suggest renting a car its in the middle of a neighbor hood…

    Aug 19, 2020

See all 141 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours Gap period enforced between guest stays -

Guests rated location

Quiet
Safe
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 37 apartments
  • Housekeeping (on request)
  • Private beach
  • Restaurant and 3 beach bars
  • Outdoor pool
  • Free airport shuttle

Feel at home

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Heart of Montego Bay
  • Dead End Beach - 37 min walk
  • Blue Diamond Shopping Centre - 2.3 mi / 3.8 km
  • Dump-Up Beach and Events Park - 2.4 mi / 3.8 km
  • Whitter Village - 2.4 mi / 3.9 km
  • Fort Montego - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 2 Double Beds
  • Studio, 2 Double Beds, Kitchenette
  • Apartment, 1 Bedroom, Kitchen
  • Apartment, 2 Bedrooms, Kitchen

Location

  • Heart of Montego Bay
  • Dead End Beach - 37 min walk
  • Blue Diamond Shopping Centre - 2.3 mi / 3.8 km

What’s around

Landmarks

  • Heart of Montego Bay
  • Dead End Beach - 37 min walk
  • Blue Diamond Shopping Centre - 2.3 mi / 3.8 km
  • Dump-Up Beach and Events Park - 2.4 mi / 3.8 km
  • Whitter Village - 2.4 mi / 3.9 km
  • Fort Montego - 2.4 mi / 3.9 km
  • Fort Montego Craft Market - 2.4 mi / 3.9 km
  • Museum of St. James - 2.6 mi / 4.1 km
  • Harbour Street Craft Market - 2.6 mi / 4.1 km
  • Montego Bay Cruise Ship Terminal - 4.6 mi / 7.4 km
  • AquaSol Theme Park - 2.6 mi / 4.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 3 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Size

  • 37 apartments
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The check-in location differs from the property location. To check in, go to security post If you arrive at the property after hours, you'll need to check in at an alternate location: security postTo make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 9 AM to 5 PM*
  • Cruise terminal shuttle*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • 3 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Free beach shuttle
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool umbrellas

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 25-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Access via exterior corridors

Special features

Dining

Onsite venue - Overlooking the garden, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Small print

Also known as

  • Relax Montego Bay
  • Relax Resort Montego Bay
  • Relax Resort Aparthotel Montego Bay
  • Relax Resort
  • Relax Resort Montego Bay
  • Resort Relax
  • Relax Hotel Montego Bay
  • Relax Resort Aparthotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 25 per night

Safes in guestrooms can be used for USD 2 per day

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool open 24-hours

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Cash deposit: USD 50.00 per stay

Cash Breakage deposit: USD 50.00 per stay

  • Resort fee: USD 10 per person, per stay

Resort fee inclusions:

  • Phone calls (may be limited)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Relax Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers Caribbean cuisine and garden views. Nearby restaurants include Air Margaritaville (12-min walk), Jamaican Bobsled Cafe (13-min walk), and China House Restaurant (2.1 mi).
  • Yes, a free airport shuttle is available from 9 AM to 5 PM on request.
  • Have fun with activities like parasailing, rafting, and snorkeling, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include 3 beach bars and a picnic area. Relax Resort also has a garden and access to a nearby health club.
6.8.Good.
  • 6.0.Good

    Expected better service, didnt felt safe having to use a back gate that didnt even had a security guard incase of anything.

    Adrian, 2 night trip, Jul 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    The property and the room overall were ok, my only problem was the fact that they stated on the page that breakfast would be provided. However, none was provided during my stay the reason I got was, because of COVID-19 they close the kitchen

    Jake, 2 night trip, Jul 16, 2020

    Verified Expedia guest review

  • 6.0.Good

    Very close to the airport..nice views from balcony..great for a short stay and a reasonable price. Bathroom walls had a few stains..there was no airport shuttle at the time of my arrival, staff member offered to drop me to the airport when I departed. No food or beverages were. Available to purchase during my stay.

    Tee, 1 night trip, Jun 15, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The Lady at the Front Desk was super nice , & the pictures doesn’t do it any justice , Looks Way better in person. Very relaxing, would stay again

    1 night family trip, Mar 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Multiple food options,serving facilities and services. Entertain for the children and young people and adukts.

    Ricardo, 4 night romance trip, Mar 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice ambience, vegetation, must have more food *& drink selection. Depends on crowd, bar could be open earlier & longer or go shop for your own goods. Good place to relax. Over all unique.

    3 night trip, Mar 16, 2020

    Verified Expedia guest review

  • 4.0.Fair

    This hotel is nicely located on the hill with good views of the airport and ocean, a nice pool, but like most medium priced hotels in Jamaica is is run down. The beds were hard and the bathroom was old and in need of redecorating. The taps leaked and there was no water pressure. This was not a deal breaker until the A/C unit stopped working after about a 1/2 hour. After pressing different buttons on the remote it kicked back to life for another 1/2 hour. The front desk then sent someone to look at it and he was not a maintenance man but security. He pressed some buttons on the remote and it kicked into life again. So with no offers to change rooms or get it fixed, you guessed it, I spent much of the night waking up sweating and juggling the remote until it came on again. Luckily we left the next morning and I would bet that it still hasn't been fixed.

    1 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I love the location of this property, I will definitely stay here again.I enjoy my 7 days of relaxing wish there was music playing or had a night of chilling and dancing by the bar.I love the grounds the gardening is beautiful.

    Marjorie, 7 night romance trip, Mar 12, 2020

    Verified Expedia guest review

  • 8.0.Very good

    My stay was satisfying would be much better with good internet

    Kadir, 5 night family trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful hotel and very nice service and affordable

    Zuleicasilva, 2 night romance trip, Feb 14, 2020

    Verified Expedia guest review

See all 141 reviews