Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
Unwind by the ocean with an ice-cold cocktail from the swim-up bar or get active with golfing and poolside fitness classes – bliss awaits.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Reception hall
Poolside bar
Poolside bar
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Free breakfast
  • Gym
  • Pool
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • 24-hour room service
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 49 of 49 rooms

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Rainfall showerhead
2 bathrooms
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Rainfall showerhead
2 bathrooms
Eco-friendly toiletries
Hairdryer
  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Ocean View (Superior | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (E)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
Free bottled water
  • Partial sea view
  • Sleeps 6
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
Free bottled water
  • Sea view
  • Sleeps 6
  • 1 King Bed

Junior Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Oceanfront (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Suite (Special | B2C-CA)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (B2C-CA)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Standard Suite (Special | C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, Ocean View (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Rainfall showerhead
Shower/bath combination
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Suite, Ocean View (C)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (E)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Lateral Sea View - E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior E)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Separate bath and shower
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
Free bottled water
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Oceanfront (B2C-US)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Shower/bath combination
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (U)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Separate bath and shower
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
2 bathrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Oceanfront (B2C-US)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Highlights

Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Room Superior With Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0

What's nearby

  • Cabbage Beach - 2 min walk
  • Atlantis Casino - 10 min walk
  • Versailles Gardens - 11 min walk
  • Aquaventure - 13 min walk
  • Ocean Club Golf Course - 4 min drive

Getting around

  • Nassau (NAS-Lynden Pindling Intl.) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

At Hotel Riu Palace Paradise Island - Adults Only - All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a five-minute walk of Cabbage Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body treatments and manicures and pedicures. Atlantic, one of 5 restaurants, serves breakfast and dinner. Other highlights at this all-inclusive property include 3 bars/lounges, a poolside bar and a health club. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 379 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and body treatments.

Dining

Atlantic – This buffet restaurant serves breakfast and dinner.
Tengoku – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Kulinarium – This restaurant only serves dinner. Open daily.
Bahamas – This restaurant serves lunch and dinner. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Frequently asked questions

Does Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Atlantis Casino (10-min walk) is nearby.
What is there to do at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Paradise Island - Adults Only - All Inclusive also has 3 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Hotel Riu Palace Paradise Island - Adults Only - All Inclusive?
Yes, there are 5 on-site restaurants, featuring Japanese cuisine.
What's the area around Hotel Riu Palace Paradise Island - Adults Only - All Inclusive like?
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is a short 2-minute walk from Cabbage Beach and 13 minutes' walk from Aquaventure. Travellers say that this property is in a good location.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great getaway from the snow
A really nice hotel. The food was great in all the restaurants
Marcia, 5-night trip
Verified Hotels.com guest review

6/10 Good

James, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Celina, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

jung yoon, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A little slice of heaven
The room and view were Amazing!! The staff even left me a personal Birthday cake in my room. The nightly shows were great. Hotel was prime location-walk to Atlantis casino and straw market/Atlantis shopping marina. Staff was always friendly and helpful.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Good value with opportunities for improvement
Good value. Food 4/5, Beverages 5/5. Need to improve in client service at Reception and restaurants.
LUIS, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience.
We had multiple issues while on our state. 1) The refused to give us more water for our room, which as an all-inclusive was terrible. 2) The sauna in the spa was broken the whole week stay and hot tub was reservation only 3) The staff booking our adventures messed up, and they all got canceled. 4) Overall the staff was very rude and seemed like none of them wanted to work there. We have another trip 5 families going to RIU in cabo and I am debating cancelling and staying somewhere else to the issues we had.
Michael, 7-night trip
Verified Hotels.com guest review

8/10 Very good

RIU stay
Stay was great, the hotel, pool area and room were all 5 out of 5, Buffet was amazing, the only issue I had was the restaurants, the food is pre cooked and did not seem fresh, we ate only at the steak house and did not try the others, seemed like all of them had pre cooked food already. The buffet food was way better then the restaurants in my opinion. But overall, i would stay here again.
Edgar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ondia Williams, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

Jay, 6-night trip
Verified Orbitz guest review

6/10 Good

Needs upfating better quality alcohol and better quantity food. Service was great
Salvatore Frank, 3-night family trip
Verified Expedia guest review

2/10 Poor

3 ppl, “family suite” it’s really two rooms Oct 23-29. Weather 85*, very windy, sea violent with 5’ waves making the pool the only choice for swimming – except the pool closed day 2. Have to make dinner reservations in advance, ALL “sold out”. Finally got a dinner reservation for night #4. Only got reservations for 2 of 6-night stay. THIS IS FRAUD - charging for services they do not provide. Rather than be helpful, staff EVERYWHERE was nasty - about everything. When asking for information- no one knows anything. Rather than smile as staff denies any inquiry or request, responses are abrupt and nasty - with no alternatives or apology. Front desk gives you “complaint” email cards instead of addressing your complaint – complaints must be frequent if they have these cards ready to go. Day 3 the pool is FREEZING, offered no explanation, apology or if/when it would re-open. No pool the rest of our stay. The smaller bar pool -murky, dirty water due to everyone being in it and it was too crowded to move or swim if you braved the scum floating on the water. Meal descriptions/labels throughout buffet are in microscopic print. Asked “customer service” desk for directions to water taxi, she said “head towards the bridge”. Greeted by bartenders with “what do you want?” if we were greeted at all. Our room keys failed multiple times. WORST STAY EVER.
Christine, 6-night family trip
Verified Expedia guest review

2/10 Poor

Nders.Cockroches in my room. No atm.told me tgey upgraded me room. I was over another roof with noisy fans. Staff was rude especially barte
William, 5-night romance trip
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10/10 Exceptional

From check in to check out everything was awesome! Everyone was always waiting to help us and did not seem expectant of a tip. The nightly entertainment was so fun! Our room was so nice and the staff always brought anything we needed quickly. We will definitely visit again!!
Kristina, 5-night romance trip
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10/10 Exceptional

the staff was great the food excellent ..... LA LINDA best person you can have in your business IM GOING BACK
Blanca A, 2-night romance trip
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8/10 Very good

Lori, 3-night trip
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2/10 Poor

needs better entertainment
Junior, 3-night romance trip
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8/10 Very good

Robert, 4-night trip
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8/10 Very good

Staff was friendly and helpful
Sharon, 7-night trip
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10/10 Exceptional

Le doy 5 estrellas,la comida muy buena bastante variedad, el staff muy amable, la muchacha del front desk La Linda súper amable. Super recomendado, definitivamente un lugar que es para repetir
Adrian, 2-night romance trip
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6/10 Good

Robert, 7-night trip
Verified Expedia guest review

6/10 Good

There are many issues with the Riu Palace. Let’s start with the food. The food was less than average. Meals were consistently cold and not the greatest quality. The hotel does not offer airport transportation. They also do not have a gift shop or ATM machine. If you need any essential items you must walk across the street to the convenience store. I needed shaving cream and the store didn’t even sell it. The pool areas were very noisy and were as basic as it comes. The landscaping on the grounds did not show off any of the island beauty. And the rooms and the entire hotel was always very cold. If you did not have pants or a sweater you could freeze your butt off.
ANTHONY, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Average food. No ATM on property. No convenience store in the hotel. Pool needs to be repositioned and added shapes.
Michelle, 4-night romance trip
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