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Hu. Hotel

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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hu. Hotel

Hu. Hotel

4.0 star property
4-star hotel with restaurant, near Beale Street

8.2/10 Very good

599 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
79 Madison Avenue, Memphis, TN, 38103
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 3 meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 9 min walk
  • FedEx Forum - 14 min walk
  • AutoZone Park - 1 min drive
  • National Civil Rights Museum at the Lorraine Motel - 5 min drive
  • Bass Pro Shops at the Pyramid - 2 min drive
  • Mississippi River - 9 min drive
  • Memphis Zoo - 12 min drive
  • Southland Casino & Gaming - 9 min drive
  • Graceland - 11 min drive
  • University of Memphis - 20 min drive

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 21 min walk
Map

About this property

Hu. Hotel

Hu. Hotel offers a great location, putting you within a 15-minute walk of Beale Street and FedEx Forum. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upscale hotel is also within a short drive of Graceland. Fellow travelers say great things about the comfortable beds and comfortable guestrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 22 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Discount at nearby fitness center
  • Golfing nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (3000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lucy's - Onsite diner.
Hu. Roof - Onsite rooftop bar. Open select days.

Fees & policies

Optional extras

  • Breakfast costs between USD 5 and USD 25 for adults, and USD 5 and USD 25 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Self parking costs USD 22 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

7.5/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness
Write a review

4/10 Fair

Alex, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The man checking us in was very unwelcoming. It seemed a bother for him to do his job much less be helpful. The lady checking us out was more concerned with sitting on the couch and again it was an imposition to perform her job. The staff wasn’t concerned about coffee or breakfast in the morning. I discovered this when pouring days old coffee at 7:30 am on Monday. Again absolutely no concern about doing their job. It would benefit Hu hotel to “secret shop” their front desk staff. I witnessed the lack of concern extended to other disappointed guest during the stay. The facility is nice and could be an excellent hotel but for the staff. Everyone has a bad day occasionally but the attitude unfortunately permeated the staff. The man cleaning the floors was very helpful and friendly. He was kind enough to ask the front desk staff to get off the couch and assist the guests. We appreciate his kindness.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Hu ok
John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Would stay again!
Great hotel and a good value. Pastries and coffee in the morning, not a full breakfast. Walking distance to Beale St. and a short drive to everything else you could want to do.
Will, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel
The hotel for the price wasn't worth it, no microwave and we called for tissue for the bathroom, we had to go get it from the front desk ourselves. We had to ask for clean towels daily, the cable disnt work properly
Carol, 3-night trip
Verified Hotels.com guest review

6/10 Good

Check the surrounding areas
As a historic hotel with the price paid. I expected alot more. The hotel rooms looked nice but not comfortable. The view from 15th floor was not good, the air vents were dusty and carpet stained. Walking around outside was sketcky as it seemed homeless people were staggering through streets. If i find myself in memphis again, i would not choose this hotel again.
Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Courtney, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy and clean
The hotel room was lovely, clean and comfortable. The staff was great and the location was great.
Sharon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Easy to have gotten 5 stars
I’d give it 5 stars except for 2 things. 1. Hotel was stingy about shampoo and soap. Getting extra was kind of a hassle, for us and the staff. 2. Hallway carpets could use a shampoo. Staff was friendly and cheerful.
Nelson, 3-night trip
Verified Hotels.com guest review