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Chelsea Cloisters

3.5 star property
3.5-star aparthotel with 2 restaurants, near Natural History Museum

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Chelsea Cloisters

Photo gallery for Chelsea Cloisters

Lobby
Exterior
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Private kitchenette

Overview of Chelsea Cloisters

6.6

Good

Property highlights

  • Internet access
  • Kitchenette
  • Refrigerator
  • Parking available
  • Laundry facilities
Map
Sloane Avenue, London, England, SW3 3DW
Main amenities
  • 250 smoke-free apartments
  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • WiFi in the lobby
  • Self parking
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Television
  • Washer/dryer
  • Coffee/tea maker
  • Lift
  • Limited housekeeping

Room options

Studio, 1 Double Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Executive Studio

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

Business Penthouse

  • 75 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About this area

What's nearby

  • In London City Centre
  • Natural History Museum - 10 min walk
  • Hyde Park - 16 min walk
  • Royal Albert Hall - 18 min walk
  • Kensington High Street - 20 min walk
  • Kensington Palace - 31 min walk
  • Buckingham Palace - 31 min walk
  • Marble Arch - 32 min walk
  • Westminster Abbey - 40 min walk
  • Piccadilly Circus - 41 min walk
  • Oxford Street - 43 min walk

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • London (LTN-Luton) - 45 min drive
  • London (LCY-London City) - 50 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Victoria Rail Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Underground Station - 27 min walk
  • South Kensington Underground Station - 7 min walk
  • Sloane Square Underground Station - 11 min walk
  • Gloucester Road Underground Station - 15 min walk

Restaurants

  • Zefi - 3 min walk
  • Villa Mamas - 3 min walk
  • Jak's - 3 min walk
  • Amar Cafe - 5 min walk
  • Le Petit Beefbar - 5 min walk

About this property

Chelsea Cloisters

When you stay at Chelsea Cloisters, you'll be a short five-minute drive from Natural History Museum and Hyde Park. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. Apartments feature bonuses such as washers/dryers, fridges and microwaves. Public transportation is only a short walk: South Kensington Underground Station is 7 minutes and Sloane Square Underground Station is 11 minutes.

Languages

English, French, Italian, Japanese, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 2 AM
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Internet

  • WiFi available (GBP 10.00 per day)

Parking and transport

  • Self parking on site (GBP 45.00 per day)
  • Free off-site parking within 328 ft
  • Street parking available

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 2 restaurants
  • 2 bars/lounges

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer
  • Toilet paper
  • Soap
  • Shampoo
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Porter/bellboy
  • 24-hour front desk

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre
  • In the entertainment district

Safety features

  • Smoke detector

General

  • 250 rooms
  • 9 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • WiFi is available in guest rooms for GBP 10.00 per day (rates may vary)
  • WiFi is available in public areas for GBP 10.00 per day (rates may vary)

Children & extra beds

  • Cots/infant beds are available for GBP 20.0 per day

Parking

  • Self-parking costs GBP 45.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London

Frequently asked questions

Does Chelsea Cloisters offer free cancellation for a full refund?
Yes, Chelsea Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chelsea Cloisters?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Chelsea Cloisters?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chelsea Cloisters?
Yes. Self-parking costs GBP 45.00 per day.
What are the check-in and check-out times at Chelsea Cloisters?
You can check in from 3:00 PM - 2 AM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at Chelsea Cloisters and nearby?
Chelsea Cloisters has 2 bars.
Are there restaurants at or near Chelsea Cloisters?
Yes, there are 2 on-site restaurants.
Does Chelsea Cloisters have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Chelsea Cloisters like?
Chelsea Cloisters is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 10 minutes' walk from Natural History Museum.

Reviews

6.6

Good

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

Booking Error should be refunded
Our group of 3 / 3 rooms had a great first stay, I tried to book a second stay and somehow the hotels site booked for a month late. We arrived with no booking and now the site or hotel won't cancel or refund the booking.
Richard, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Not accessible as advertised
I am in a wheelchair. When I called ahead, I was told they had a ramp to enter the facility. They did not have a ramp and had multiple stairs as barriers to my entry.
Jennifer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in Chelsea
Simon, 24-night family trip
Verified Hotels.com guest review

8/10 Very good

Could have been better
Great place to stay with good access to Tube (8min walk) pleasant surroundings. Sadly with a room at the back and a new building being constructed over the street it was lit all night and noisy in the day. No air conditioning so hot in a warm summer week
Linda, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Katie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Yeshiber, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best booking
Great location
Noora, 8-night family trip
Verified Hotels.com guest review

4/10 Fair

En-suite in terrible state
Very reasonable price but the room finishing had been thrown together. Tap and en-suite wouldn’t work and basin in en-suite fell off unit. Ceiling in en-suite was peeling off and mouldy. All skirting board was rotten.
Carolyn, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Lots of Needed Repairs and Updating
It’s in a nice area. However the property is in need of lots of updates and repairs. The flooring is loose and the shower had mold in it. No air condition and the fan was broken the first night. We had to keep the windows open and it was quite rowdy throughout the night outside. They said they couldn’t get us a working fan until the next morning. The kitchen needs tons of updating as well.
Ursula, 3-night business trip
Verified Hotels.com guest review