All hotels in London, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Chelsea Cloisters

3.5 stars
Sloane AvenueLondonEnglandSW3 3DWUnited Kingdom
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.1 / 5
Room
Room needs to be redecorated
Location
Great location
Value
Value for money could be better
WiFi
WiFi system needs upgrading
317See all 317 Hotels.com reviews
From 666 reviewsTripAdvisor Traveller Rating

Chelsea Cloisters

from S$95
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking *

Also known as

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Chelsea Cloisters’s small print

Also known as

  • Chelsea Cloisters
  • Chelsea Cloisters Apartment
  • Cloisters Chelsea
  • Chelsea Cloisters Hotel London
  • Chelsea Cloisters London, England

Policies

This hotel will place an authorization for the amount of 1 night’s stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs GBP 30.00 per day

WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)

WiFi is available in public areas for GBP 10.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 317 reviews

Chelsea Cloisters
Poor1.0 / 5
This was the worst experience I have ever had when checking into a hotel. We got to the room, no bed linen - not even any pillows, no towels, no kettle or cutlery, reception couldn't/wouldn't do anything to help so we ended up booking somewhere else late at night. We weren't the only ones with problems with our room, there were two other people in reception when I went to complain who's room was in a worse state than ours. Hotels.com should remove this property from their site. Customer service and friendliness was non existent. Reception advised us that our experience was not unusual, this is a nightly occurrence!!
1 night family trip
Chelsea Cloisters
Good3.0 / 5
Convenient hotel
The hotel is convenient to the tube station and to shopping and restaurants. The rooms are very dated and need quite a face-list. There is no early check-in and some of the front desk clerks were not very helpful.The concierge went out of his way to help.
5 night business trip
Chelsea Cloisters
Excellent4.0 / 5
Apartment very spartan and Ikea style, but all you need for a couple of nights. Clean except for shower grouting. Staff helpful and position very good. Small Sainsbury just about next door so easy to get things for breakfast. Would use them again.
2 night family trip
Chelsea Cloisters
Excellent4.0 / 5
Nice apartment/ poor service
the apartment was great for the price and the comfort, but the service was a disappointment. Nobody knew how to answer any questions relate to transportation, attraction locations, and they seem uncomfortable with the questions. The wifi has a surcharge, even in the lobby.
2 night romance trip
Chelsea Cloisters
Poor1.0 / 5
Neither clean nor quiet and having a garbage odor
Extreme disappointment. Garbage collection areas in the hallways reeked. The studio apartment provided would be better described as a single room occupancy in a flea bag and run down hotel. Very happy to be out and away from this nightmare stay.
4 night romance trip

See all reviews

Chelsea Cloisters

Is the description of this hotel not correct? Tell us