Hotel New Grand

4.5 star property
Bayfront hotel with 4 restaurants, near Osanbashi International Passenger Terminal

Choose dates to view prices

Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Lobby
Staircase
Banquet hall
Front of property
Experience the essence of Yokohama at Hotel New Grand, where modern luxury meets natural charm. Stroll through the garden, indulge in French cuisine at one of four on-site restaurants or unwind with a coffee from the cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 97 of 97 rooms

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed

[Check-in 15:00] Bayside Twin, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Double, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Bayside Double Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower Regular Twin, Non Smoking

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

Single Room, Main Building

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Egyptian cotton bed sheets
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 64 sq m
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

[Check-in 15:00] Tower Bay View Twin, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
Premium bedding
Egyptian cotton bed sheets
Shower/bath combination
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Grand Club Floor High Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Grand Double Room Main Building

  • Sleeps 2
  • 1 Double Bed

Superior Floor Tower Side Double Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • 1 Queen Bed

Macarthur' Suite- Main Building

  • Sleeps 2
  • 1 King Bed

Grand Twin Suite Main Building

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Floor Bay Side Double Room

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • 1 King Bed

Tower High Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • 1 King Bed

Grand Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

Grand Double Suite Main Building

  • Sleeps 2
  • 1 King Bed

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3
  • 3 Single Beds

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • 2 Single Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3
  • 3 Single Beds

Grand Club Floor Presidential Suite

  • Sleeps 2
  • 2 Single Beds

Superior Floor Universal Design Room

  • Sleeps 2
  • 2 Single Beds

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3
  • 3 Single Beds

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 9 min walk - 0.8 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 1.2 km
  • Yokohama Cosmo World - 3 min drive - 1.7 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Tokyo (HND-Haneda) - 15 min drive
  • Ishikawacho station - 14 min walk
  • Kannai Station - 20 min walk
  • Sakuragicho Station - 25 min walk
  • Motomachi-Chukagai station - 5 min walk
  • Nihon-odori Station - 10 min walk
  • Bashamichi Station - 18 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪SALONE 2007 - ‬4 min walk
  • ‪重慶茶楼 本館 - ‬4 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Hotel New Grand offers a great location, putting you within a 15-minute walk of Tokyo Bay and Yokohama Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Motomachi-Chukagai station is 5 minutes and Nihon-odori Station is 10 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property's garden will be closed from now to August 29, 2025 due to construction.
    • Breakfast is not included in the Breakfast rate plan for children ages 0-6.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1927
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

Parking

  • Self-parking costs JPY 1500 per day

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Does Hotel New Grand offer free cancellation for a full refund?

Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Grand?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Grand?

Yes. Self-parking costs JPY 1500 per day.

What are the check-in and check-out times at Hotel New Grand?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel New Grand and nearby?

Hotel New Grand has a garden.

Are there restaurants at or near Hotel New Grand?

Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.

What's the area around Hotel New Grand like?

Hotel New Grand is located on the waterfront in Yokohama City Centre, a short 5-minute walk from Motomachi-Chukagai station and 5 minutes' walk from Tokyo Bay. Travellers say that this hotel is in a good location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel New Grand Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Location
History
Restaurant
Chinatown
Port
Waterfront
Harbors

What guests liked

  • Breakfast at the property was great and enjoyed daily at the NORMANDIE Restaurant. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

We enjoyed our one night stay. Service overall was excellent, restaurant & bar were slow, but overall good. We loved the location.
1-night trip

10/10

This place was great highly recommend!
2-night trip

10/10

Overall our stay was great!
4-night trip

10/10

Friendly staff and great area, convenient
1-night trip

10/10

Nice helpful staff, large room, clean convenient to surrounding areas
1-night trip

10/10

Great view and close to key attractions in Yokohama. Very friendly staff!
2-night trip

10/10

This hotel is one of the best we have stayed in. The staff are all incredible.
2-night trip

10/10

No.1 Hotel
1-night trip

10/10

Outstanding staff and location. We had an amazing view of the harbor and garden from our room.
1-night trip

10/10

Beautiful, classy gem of Yokohama with well-trained, well-mannered, & pleasant staff. Definitely will stay again.. thank you for being there.
1-night trip

10/10

Very nice stay. Didn't reserve breakfast, too expensive. Nice location. Great room and lobby.
3-night trip

10/10

This is a beautifully maintained historic property that exudes elegance of another time. It is well-located by the waterfront across from Yamashita Park, near multiple shopping venues, and colorful Chinatown. The Keikyu limo bus to Haneda Airport stops right in front of the property. The staff are very attentive. We would return again.
3-night trip

10/10

It was a wonderful hotel with a lot of history. If I have the chance next time, I definitely want to visit this hotel again. The surrounding area is clean, good for walking, and Chinatown is right next door.
2-night trip

10/10

My husband and I enjoyed everything about our stay, from the cosy and charming room with the fantastic view to the elegant presentation of the food at the Japanese restaurant. We especially enjoyed having tea in the little lounge on the 16th floor. It was the perfect place to spend our wedding anniversary.
2-night trip

10/10

A very excellent hotel with excellent service. If you get a room that overlooks the bay the room is very large. For people who do not wish to eat at the restaurant which can be a little pricey there is a McDonald’s and a large selection of dining close by. The hotel is very near the cruise port for those taking a cruise. The hotel does not have a shuttle to the cruise port, but they arrange a taxi and the price is approximately six dollars. you could walk to the Chinatown area of Yokohama and approximately 3 to 5 minutes.
3-night trip

10/10

Very nice breakfast. Clean room. Well trained staffs.
1-night trip

10/10

I have stayed at this hotel as a business traveler many times over the last 7 years. It is the best hotel in Yokohama Great location by the bay shopping Chinatown Park on the water is not be missed Great breakfasts Value is amazing compared to Tokyo which 30 minutes by metro
3-night trip

8/10

The hotel was perfect for our needs close to the port for our departure onto a cruise. The hotel staff were very helpful in check in, storing luggage and showing us the hotels amenities. The hotel itself is a little dated and is showing its age from the carpets to fixtures and fittings etc but everything worked in the room although I couldn't figure out the AC. The view of the port and downtown were excellent. I would stay here again even though the place needs updating its got a lot going for it.
1-night trip

10/10

Fantastic view!!! I love it!
4-night trip

10/10

This is a very high end hotel for a reasonable price. They offer top notch and excellent service. Hotel is very close to Chinatown, Red Brick Warehouse and Cup Noodles Museum. Also close to a metro train. I highly recommend this hotel.
1-night trip

10/10

The hotel is right on the waterfront. Walkable to most of what Yokohama visitors might be interested in. Airport direct bus is across the street. Highly recommended.
2-night trip

10/10

Location of this wonderful western style hotel, adjacent Yamashita park and short walk to China Town, was a bonus. The real pleasure, and why I'll be back, were the plushly appointed room -- with a long, deep bath!! -- and the personable, professional staff. Concierge went out of her way to promptly arrange parking and luggage storage tho we arrived hours early plus dinner reservations nearby. Monte Cristo breakfast (ham, cheese melt) was clincher. Five star accommodation that lives up to its reputation.
1-night trip

10/10

The best hotel in Japan !!! Such an amazing place to stay so clean and plenty of places to shop and walk around !! The staff was above and beyond amazing !! Loved everyone from the door man to the front desk workers I want to give a special shout out to Kaeko ❤️❤️ such a lovely girl she made our stay so special we hope to see her again when we return ! Manager was amazing to he made sure our stay was perfect and it was thank you again to all the staff at Hotel New Grand !!!!! 100/100 would stay here again ❤️😃
3-night trip

10/10

This hotel is well located overlooking the Bay in Yokohama. It’s not too far from the subway station. It’s very big with plenty of eating options. The room was spacious and very comfortable and clean. There were plenty of amenities to use. The breakfast venue had a beautiful view although it had no buffet so very old school but this suited the ambiance. The staff were outstanding, very friendly and accommodating, exceptionally proactive and professional. I have nothing bad to say about this hotel, it’s a gem.
2-night trip

10/10

There are so many things great about this place; the staff are great and very helpful, the room is big, clean and comfortable, the view is incredible and most of all, there's quite a bit of history about this building and place that are very interesting. Around the area, just a few blocks away is Chinatown and the train station. The waterfront beginning with the park right across the hotel is a wonderful place to walk around. Overall, this is a quaint place that is very quiet yet is only a ride away from Yokohama station. I will return and stay again at this place.
3-night trip