New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 8 min drive
New Orleans Union Passenger Terminal - 21 min drive
Restaurants
Treasure Chest Casino - 9 min walk
Golden Corral - 16 min walk
Jumbo Buffet - 2 min drive
Williams Seafood & Po Boy - 15 min walk
Wendy's - 2 min drive
About this property
Kenner Garden Hotel
Kenner Garden Hotel puts you within a 10-minute drive of Mississippi River. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Garden Grille and Bar, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
122 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Playground
What to do
Free use of nearby fitness centre
Working away
24-hour business centre
Meeting rooms
Conference space (1647 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Alarm clock
Premium bedding
Selected Comfort mattress
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Garden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 6.95 for children
Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Garden Inn Airport New Orleans
Hilton Garden Inn New Orleans Airport
Hilton Garden Inn New Orleans Hotel Airport
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Kenner
Hilton Garden Inn Kenner
Kenner Hilton Garden Inn
Kenner Garden Hotel Hotel
Kenner Garden Hotel Kenner
Kenner Garden Hotel Hotel Kenner
Hilton Garden Inn New Orleans Airport
Frequently asked questions
Does Kenner Garden Hotel offer free cancellation for a full refund?
Yes, Kenner Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kenner Garden Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Kenner Garden Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Kenner Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kenner Garden Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Kenner Garden Hotel?
No, this hotel doesn't have a casino, but Treasure Chest Casino (7-min walk) and Fair Grounds Race Course (18-min drive) are both nearby.
What is there to do at Kenner Garden Hotel and nearby?
Kenner Garden Hotel has an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Kenner Garden Hotel?
Yes, The Garden Grille and Bar offers American cuisine.
What's the area around Kenner Garden Hotel like?
Kenner Garden Hotel is a short 8-minute drive from New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) and 8 minutes' walk from Lake Pontchartrain.
Kenner Garden Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Fair
21 November 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
The hotel lobby looks nice. Once you go upstairs there is a smell in the hallway. When i checked in there was only one employee on staff. She didnt have any help and no manager on site. Some of the rooms had not been cleaned, the sheets were not cleaned and there were no extra towels. The rooms look kinda old and the chairs had dirt stains.
Kia
Kia, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
The hotel stinks
This hotel stinks and the breakfast that was supposedly provided ran out of food and coffee. Rude service. Plugged sinks and water on the bathroom floor.
Fernando
Fernando, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
Outdated and dirty
Hotel at Kenner was a very dirty hotel. Our bathroom sink was plugged the breakfast ran out of food the carpets were very dirty. The hotel was very out dated and it stinks. I do not recommend staying here. .
Fernando
Fernando, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Family trip
Room was comfortable friendly staff
Ethel
Ethel, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 November 2024
Reginald
Reginald, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 November 2024
Dirty
The hall carpets and walls were very dirty. The room carpet was dirty. We requested a room with a hide a bed, and we got it but no sheets or blankets
Debra
Debra, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Deysi
Deysi, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 November 2024
smelly and nasty
This was by far the worst hotel I ever stayed in my life! First the smell when you 1st walk like sewer water then when your fighting through that and finally make it to the room it had mildew carpet the bathroom was sooo dirty and nasty the toilet seat was literally peeling and cracked.. Omg this hotel needs to be demolished and rebuilt!!
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Charles
Charles, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
6/10 Good
31 October 2024
humberto
humberto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Precious
Precious, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 October 2024
Ok
Janet
Janet, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 September 2024
Roy
Roy, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
26 August 2024
Chair in room looked like it was out of dumpster or chrome seen, safety latch for door was broken off, roaches in room, tile my front door bathroom was loose and broken, fridge was rusty…….much more.
JOHNNY
JOHNNY, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 August 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
MILTON
MILTON, 4-night trip
Verified Expedia guest review
4/10 Fair
10 August 2024
The room smelled like old water. There were no extra linens for the sofa bed or towels. There was mold on the ceiling and mildew on the shower curtain. Lizards inside the hallway. Bathroom was unswept or mopped and bathtub looked filthy.
Yvette
Yvette, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Very clean & friendly staff!
Royale
Royale, 2-night trip
Verified Expedia guest review
4/10 Fair
6 August 2024
Disappointing
The hotel isn’t very well taken care of. Carpet is dirt. AC wasn’t working on our floor in the hallways. Front desk wasn’t very friendly and when we asked for clean towels they didn’t have any. It was very disappointing.
Nicole
Nicole, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
30 July 2024
Service Excellent; Hotel Condition Poor
Not so good. The lady who works in the afternoon is excellent. She deserves a raise. She was always helpful and I sincerely appreciate her service.
Other than that -
1. Room door was broken (Room 223)
2. I was there for 7 days (had two reservations) and my room was cleaned once.
3. The humidity inside my room was insane (know hotel is on a lake but printer paper in my room would be wet after sitting on my desk for about an hour)
4. Floor of Room 223 was slanted at a very high degree of angle for a floor
5. Trash was picked up every 2-3 days and the size of the trash can was tiny
The people who service this hotel were excellent. The crew that makes breakfast, the crew that puts out the coffee, the greek/middle eastern lady that works on Saturday afternoon and some of the afternoons on the weekdays were all excellent.
The owners of this hotel need a wake up call. There are maintenance issues with this hotel that are a lawsuit waiting to happen. The feeling I received was - money is good because we are right next to the convention center so to the hell with the condition of the hotel, people will stay here anyway because of proximity.