Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 31 min drive
Calanas Station - 5 min drive
Madrid Principe Pio Station - 17 min walk
Madrid Recoletos Station - 21 min walk
Santo Domingo Station - 3 min walk
Plaza de Espana Station - 4 min walk
Callao Station - 5 min walk
Restaurants
Starbucks - 2 min walk
Sirena Verde - 3 min walk
Tony Roma's - 3 min walk
Txapela - 3 min walk
O'Luar - 1 min walk
About this property
Hotel Sterling
Hotel Sterling puts you in a great location, within a 15-minute walk of Gran Via and Puerta del Sol. Also, Plaza Mayor and Royal Palace of Madrid are within a 15-minute walk. Fellow travellers love the helpful staff. Public transportation is only a short walk: Santo Domingo Station is 3 minutes and Plaza de Espana Station is 4 minutes.
Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hours off-site parking within 984 ft (EUR 31.50 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Travelling with children
Babysitting (surcharge)
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
26-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 10 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Parking is available nearby and costs EUR 31.50 per day (984 ft away; open 24 hours)
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid
Frequently asked questions
Does Hotel Sterling offer free cancellation for a full refund?
Yes, Hotel Sterling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sterling?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Sterling?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Sterling?
No, this hotel doesn't have a casino, but Casino Gran Via (9-min walk) and Casino de Madrid (13-min walk) are both nearby.
What's the area around Hotel Sterling like?
Hotel Sterling is in Madrid Centro, a short 3-minute walk from Santo Domingo Station and 2 minutes' walk from Gran Via.
Hotel Sterling Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
3 November 2024
Roxana Claudia
Roxana Claudia, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Good location
mirtha
mirtha, 4-night romance trip
Verified Expedia guest review
4/10 Fair
12 September 2024
I will not recomend this property to any one.
Hallway had a very unpleasent smell.
Stains on halway carpet. Roomvery small.
We couldnt sleep at night due to out side noise.
Staff was not friendly .
There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it.
Very bad experience
Zeenat
Zeenat, 3-night family trip
Verified Expedia guest review
2/10 Poor
25 July 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stuart
Stuart, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2024
Jezmin
Jezmin, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
17 February 2024
Lukasz
Lukasz, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 January 2024
A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Calum
Calum, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 January 2024
Overall it was ok. Needs a little remodel but it was near main attractions.
Luis
Luis, 7-night family trip
Verified Orbitz guest review
10/10 Exceptional
3 January 2024
The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Debbie
Debbie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2023
Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 September 2023
We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Gail
Gail, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
29 August 2023
Buena eleccion Costo beneficio
Angel
Angel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 July 2023
Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Gregorio
Gregorio, 2-night family trip
Verified Expedia guest review
4/10 Fair
10 July 2023
Kimberlee
Kimberlee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 January 2023
The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Genesis
Genesis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 September 2022
La localizaciones perfecta
Vivian
Vivian, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 August 2022
Claudia
Claudia, 14-night trip
Verified Expedia guest review
8/10 Very good
12 April 2022
Great for a city centre break
Hotel is very well located, we needed twin rooms which they have plenty of. All rooms very clean and also the communal spaces. Very helpful and friendly staff.
Jeremy
Jeremy, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 September 2021
Excelent location, near of Madrid Centro
Victor Manuel
Victor Manuel, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 July 2021
Carmen
Carmen, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 March 2020
Madrid in 3 days
Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.
Dennis
Dennis, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 February 2020
yoke f
yoke f, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
12 January 2020
Matthew
Matthew, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 January 2020
Excelente estadía
Excelente ubicación. Tenía precio normal que sobrepasaba nuestro presupuesto pero lo conseguimos a mitad de precio con meses de anticipación. Limpio, cómodo y en el centro mismo de Madrid. Muy cerca de la estación de metro