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All properties in Zürich, Canton of Zurich, Switzerland

Novotel Zurich City West

4-star hotel with indoor pool, near Letzigrund Stadium

  • Free WiFi
From
S$206

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Superior Double Room, 1 Double Bed with Sofa bed - Guest Room
  • Superior Double Room, 1 Double Bed with Sofa bed - Guest Room
  • Indoor Pool
  • Indoor Pool
  • Superior Double Room, 1 Double Bed with Sofa bed - Guest Room
Superior Double Room, 1 Double Bed with Sofa bed - Guest Room. Image 1 of 112.
1 / 112Superior Double Room, 1 Double Bed with Sofa bed - Guest Room
8.0.Very good.
  • Terrible service, very disappointing indeed -poor heating systems -staff not helpful -…

    Nov 28, 2018

  • Near to Tram stop, but price a bit high, Breakfast was good, staff was friendly and…

    Oct 5, 2018

See all 253 reviews

Official standards

This property advises that it adheres to Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transport options
Walkable
Safe
Convenient
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 144 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Playground on site
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Escher Wyss
  • Bahnhofstrasse - 31 min walk
  • ETH Zurich - 39 min walk
  • Letzigrund Stadium - 17 min walk
  • Swiss National Museum - 28 min walk
  • Kunsthaus Zurich - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room, 1 Double Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Suite, 1 Double Bed
  • Superior Room, Multiple Beds
  • Superior Double Room, 1 Queen Bed (and armchair)

What’s around

Landmarks

  • In Escher Wyss
  • Bahnhofstrasse - 31 min walk
  • ETH Zurich - 39 min walk
  • Letzigrund Stadium - 17 min walk
  • Swiss National Museum - 28 min walk
  • Kunsthaus Zurich - 42 min walk
  • Zurich Town Hall - 38 min walk
  • Paradeplatz - 39 min walk
  • Zoo Zurich - 3.5 mi / 5.7 km

Getting around

  • Zurich Airport (ZRH) - 15 min drive
  • Zurich Altstetten Station - 29 min walk
  • Schlieren Station - 8 min drive
  • Zürich Hauptbahnhof - 9 min drive
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk
map

At a glance

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 29.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Slovak
  • Spanish
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Novotel Cafe Restaurant - This restaurant serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel Hotel Zurich City West
  • Novotel Hotel zürich
  • Novotel Zurich City West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City West
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City-West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel
  • Novotel Hotel zürich
  • zürich Novotel
  • zürich Novotel

Optional extras

Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)

Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Self parking costs CHF 29.00 per night

Buffet breakfast is offered for an extra charge of CHF 29 per person (approximately)

Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Service animals exempt from fees

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Tourism fee: CHF 2.50 per person, per night

Deposit: CHF 50.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Zurich City West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CHF 29.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool.
  • Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2 PM - 6 AM. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Novotel Cafe Restaurant. Nearby restaurants include Aya Bar (4-min walk), Brisket (4-min walk), and Les Halles (4-min walk).
  • No, this hotel doesn't have a casino, but Swiss Casinos Zurich (11-min drive) and Grand Casino Baden (17-min drive) are both nearby.
  • Novotel Zurich City West has an indoor pool and a fitness center, as well as a picnic area and a garden.
8.0.Very good.
  • 4.0.Fair

    Convenient location. But staff were unfriendly and unhelpful. Called for room service but nobody picked up the call.

    5 night trip, Aug 24, 2018

    Verified Expedia guest review

  • 4.0.Fair

    They locked us out because we forgot to give them swimming key and we went out for dinner, we’re so disappointed in the way we were treated,

    Yas, 1 night family trip, Aug 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location

    The hotel is well connected to the city via tram or bus. The people at the reception were very friendly and helpful. We liked this hotel and we are happy to recommend it.

    Adriana, 1 night family trip, Jan 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amenities, drinks and food very expensive. Staff very helpful

    Vincent, 1 night family trip, Jan 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms were clean and tidy and the staff, helpful and friendly. I was impressed with the food both at breakfast and in the evening. The gym and pool were good too!

    3 night family trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was excellent, the amenities were brand new and good customer service.

    1 night family trip, Jan 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Services, price a little high...

    Rafael, 6 night business trip, Nov 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My husband and I enjoyed our stay at the hotel ! Good location. Tram stop approximately 5 mins walking distance away from the hotel which brings you to downtown Zurich ! Staff are very friendly and helpful. Room is very clean and quiet as well. Will definitely come back when we visit Zurich next time

    Jess, 2 night romance trip, Oct 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Location - Perfect Service - Perfect Overall - Perfect Was there Mom-Dad-2 Girls and everything was very good and comfortable.

    5 night family trip, Oct 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean, modern, convenient. Very friendly staff, close to train station

    Vlad, 2 night family trip, Oct 2, 2019

    Verified Expedia guest review

See all 253 reviews