10/10 Exceptional
15 September 2023
Great hotel with perfect restaurant but....
1. house keeping trolley was next to my doors for two days - really there is no space than upper floor just in front of room?
2. restaurant service - I was alone in restaurant and your waiter haven't seen my presence - talking loud about situations in restaurant with his colleague.
3. Next day had to move from restaurant to bar due to group dinner - I was only one more table occupied with me - heard discussion of waitresses behind the bar - after 10 min of waiting for menus decided to go and pick up. Bill - waiter said that invoice will be done in reception - and ? No information where I have to pay - also had to go to reception and pay there.
Great place with amazing cuisine - just small training for personel
Piotr
Piotr, 2-night business trip
Verified Hotels.com guest review