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Chatrium Niseko

Photo gallery for Chatrium Niseko

Studio King Room | In-room safe, individually decorated, individually furnished
City view
View from room
City view from property
2 Bedroom Suite City View | Private kitchen | Microwave, stovetop, espresso maker, coffee/tea maker

Overview of Chatrium Niseko

Chatrium Niseko

3.5 star property
3.5-star ski aparthotel with free ski shuttle, near Niseko Mountain Resort Grand Hirafu
8.8 out of 10 Fabulous
8.8/10 Fabulous

57 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Restaurant
Map
190-4 Aza Yamada, Kutchan, Hokkaido, 044-0081
Main amenities
  • 72 apartments
  • Weekly housekeeping
  • 4 restaurants and bar/lounge
  • Free ski shuttle
  • Ski storage
  • 24-hour fitness centre
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • Reception fireplace
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Kitchen
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 103 min drive
  • Kutchan Station - 8 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 24 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Wild Bill's Niseko - 3 min walk
  • The Barn - 4 min walk
  • 阿武茶 - 4 min walk
  • Musu - 3 min walk
  • If Cafe - 3 min walk
Map

About this property

Chatrium Niseko

Located 0.2 mi (0.2 km) from Niseko Mountain Resort Grand Hirafu, Chatrium Niseko features a free ski shuttle and puts you near winter activities such as snowboarding, snowmobiling and snowshoeing. Guests can indulge in sports massages, and Kamimura, one of 4 restaurants, serves French cuisine and is open for dinner. A bar/lounge and a 24-hour fitness centre are offered, and apartments get the details right with espresso makers and dressing gowns. Skiers will appreciate access to ski storage.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Ecolab (third-party expert - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Ski

  • Close to a ski area
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Pool/Spa

  • Hot springs nearby
  • Massages
  • Spa services
  • Sports massages

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • High chair
  • Travel cot

Restaurants on site

  • Kamimura
  • Kitchen by KAMIMURA
  • Green Farm Deli Cafe
  • Temporada Tapas Bar

Kitchen

  • Stovetop
  • Microwave
  • Espresso maker
  • Electric kettle
  • Coffee/tea maker

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 7840.0 per night

Bathrooms

  • Shower
  • Dressing gowns
  • Towels provided
  • Eco-friendly toiletries
  • Free toiletries
  • Bidet
  • Shampoo
  • Slippers
  • Soap
  • Hairdryer

Living spaces

  • Heated floors

Entertainment

  • Smart TV with digital service

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • In-room massages

Location highlights

  • In the mountains
  • In a village

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Rafting nearby
  • Mountain climbing nearby
  • Fishing nearby
  • Canoeing nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Horse riding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 72 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Individually decorated

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.

Dining

Kamimura – This fine-dining restaurant specialises in French cuisine and only serves dinner. 3-star Michelin rating. Reservations are required.
Kitchen by KAMIMURA – This brasserie specialises in local and international cuisine and only serves dinner. Reservations are required. Open selected days.
Green Farm Deli Cafe – This coffee shop specialises in local and international cuisine and only serves breakfast. Open selected days.
Temporada Tapas Bar – This tapas bar specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of JPY 49000 per vehicle (one-way. Maximum occupancy 8)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 7840.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (CDC)

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: UnionPay QuickPass.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Frequently asked questions

Does Chatrium Niseko offer free cancellation for a full refund?
Yes, Chatrium Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chatrium Niseko?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Chatrium Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at Chatrium Niseko?
Yes, there's free self parking.
Is an airport shuttle service offered by Chatrium Niseko?
Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is JPY 49000 per vehicle one-way.
What are the check-in and check-out times at Chatrium Niseko?
You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Chatrium Niseko and nearby?
During the winter, enjoy nearby recreation such as snowboarding and snowmobiling, and return when the snow melts for cycling and fishing. Additional recreation nearby includes hot springs and ecotours. Enjoy amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near Chatrium Niseko?
Yes, there are 4 on-site restaurants, featuring French cuisine.
Does Chatrium Niseko have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a microwave.
What's the area around Chatrium Niseko like?
Chatrium Niseko is a short 3-minute walk from Niseko Mountain Resort Grand Hirafu and 17 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Very good

Dylan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ping-Hung, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danai, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Serge, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone at the Chatrium was so incredibly welcoming! The location was central and convenient. The employees were always so very helpful. It was very convenient to have restaurants on site especially breakfast. The shuttle and drivers were extremely polite and willing to help! The rooms are spacious and as described. We could not have chosen a better place to stay. We plan on booking this property again!
Jessica, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved our little apartment with the kitchen. So convenient and also a great location.
Brigitt, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Dylan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place for a family vacation. We like the open kitchen, so we can prepare simple food for ourselves.
Yan, 6-night family trip
Verified Expedia guest review

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Service was outstanding
Verified Expedia guest review