Located near Plaza Mayor, Hostal Los Arcos offers a charming retreat with in-room WiFi. Unwind knowing you're just steps from the vibrant energy of Puerta del Sol and Gran Via.
Calle del Marqués Viudo de Pontejos, 3,, Piso 2, Madrid, Madrid, 28012
What's nearby
Puerta del Sol - 3 min walk - 0.3 km
Plaza Mayor - 3 min walk - 0.3 km
Gran Via - 6 min walk - 0.6 km
Royal Palace of Madrid - 8 min walk - 0.7 km
Prado Museum - 13 min walk - 1.1 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive
Madrid Recoletos Station - 20 min walk
Madrid (XOC-Atocha Train Station) - 22 min walk
Atocha Cercanías Station - 23 min walk
Sol Station - 3 min walk
Tirso de Molina Station - 6 min walk
Opera Station - 7 min walk
Restaurants
La Mallorquina - 2 min walk
Museo del Jamón - 2 min walk
McDonald's - 1 min walk
Mimi's Creperia - 2 min walk
Sol Mayor - 2 min walk
About this property
Hostal Los Arcos
When you stay at Hostal Los Arcos, you'll be in a fantastic location, only a five-minute walk from Puerta del Sol and Plaza Mayor. Also, Gran Via and Royal Palace of Madrid are within a short 10-minute walk. Public transportation is only a short walk: Sol Station is 3 minutes and Tirso de Molina Station is 6 minutes.
Languages
Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Accessibility
Upper floors accessible by stairs only
Room amenities
Home comfort
Heating
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Towels
Stay connected
Free WiFi
Fees & policies
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hostal Los Arcos Hostal
Hostal Los Arcos Madrid
Hostal Los Arcos Hostal Madrid
Frequently asked questions
Are pets allowed at Hostal Los Arcos?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Los Arcos?
Sorry, there's no on-site parking at Hostal Los Arcos.
What are the check-in and check-out times at Hostal Los Arcos?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Is there an on-site casino at Hostal Los Arcos?
No, this hostal doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (9-min walk) are both nearby.
What's the area around Hostal Los Arcos like?
Hostal Los Arcos is a short 3-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.
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Hostal Los Arcos Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
5.6/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
6/10 Good
27 Jan, 2025
Excellent location!!!
Excellent location !!! Couple of minutes to most of tourist attractions!
Maira
Maira, 2-night trip
8/10 Very good
10 Nov, 2024
Excellent location and clean room/bathroom.
Raymond
Raymond, 3-night trip
10/10 Exceptional
27 Oct, 2024
Good spot if you don’t want to break the bank and is close to a lot of attractions.
Juan Carlos
Juan Carlos, 4-night trip
6/10 Good
7 Apr, 2025
I liked the location and the receptionist. Other than that, the showerhead squirted everywhere and the drain in the shower was clogged.
marhiam
marhiam, 3-night trip
6/10 Good
11 Feb, 2025
Cheap and good
Amazing location, and had private bathroom and bedroom. But no hot water for multiple nights.
AKASH
AKASH, 2-night trip
10/10 Exceptional
15 Feb, 2025
Ok
Nice place...
Varg
Varg, 1-night trip
6/10 Good
3 Apr, 2025
Ok
ileana
ileana, 3-night trip
10/10 Exceptional
18 Jan, 2025
👍
Javi
Javi, 1-night trip
4/10 Fair
3 Apr, 2025
Ok, if you don't mind the smell of cigars!
Customer Service was great, Magda was friendly and attentive.
The building itself is OK but the moment you enter the reception area of the hostal you can smell cigarette smoke. The smell in the rooms can be stronger although there are windows in the room, the smell prevails. I personally had a headache the nights we stayed. My sinuses were congested and my throat was extremely dry.
Jacqueline
Jacqueline, 2-night trip
6/10 Good
18 Jul, 2024
Very very basic for the price they charging. Only the location is great.
Chong
Chong, 3-night trip
4/10 Fair
17 Nov, 2024
Great Location, No ventana.
My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Adam
Adam, 6-night trip
6/10 Good
4 Oct, 2024
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
Verified traveller
4-night trip
2/10 Poor
30 Dec, 2022
WORSE HOSTEL IN SOL MADRID. JUST DON'T. Dirty, old, smoke smell everywhere, I took me two minutes and then I run.
Carolina
Carolina, 2-night trip
4/10 Fair
3 Jan, 2021
Cancelad
no he ido, e no me reembolsaron
Cleilton
Cleilton, 1-night trip
4/10 Fair
7 Sept, 2023
A couple of things I would suggest to improve your customer's experience is to first ensure that the photos of the rooms are accurate. The room I checked in was not the same room in the photo on the website. Second, perhaps put in the exact dimensions of the bed. The bed was too small to fit an adult comfortably. The room was rather claustrophobic, to say the least.
John
John, 1-night trip
2/10 Poor
23 Apr, 2023
Worse Hotel ever, avoid at all costs
I booked twin room for my adult son & myself only to be given a tiny, windowless room, with a small double bed, and an arrogant and rude landlady who had no interest or concern and had a this is what I've got, we've given out the twin room to earlier arrivals!! Attitude of you didn't book with us so take it up with expedia, shocking worse hotel I've ever gone to, just walked out and found an alternative right opposite, Il Castillo, ten times better in every way, and same price, I'm now fighting for a refund.
Mark
Mark, 3-night trip
2/10 Poor
29 Oct, 2024
They messed up our reservation. Of the 3 night stay, we had a teeny-tiny room with a single bed & no A/C offered to us for the first night because they weren't expecting us! I had the reservation in hand to prove that we should have been expected. After an hour of deliberation on their part, they reimbursed us 200 Euros for the first night. They would not allow my husband to sleep on the couch in the front , so he had to be in the same room with me on a little tiny bed . He got no sleep and I got very little. We told them we were leaving the next morning and expected a full refund. They refused . They said it was our decision not to stay there the next two nights when there would be a two-bedroom room available. We would have left the first night, except there was an event in Madrid and nothing was available. I will say, the person that was staffed that night was very apologetic.
Ruth
Ruth, 3-night trip
10/10 Exceptional
27 Jun, 2025
Thumbs up!
Me quedé una noche. Llegué a las 2, salí a las 11am. Fue una habitación básico, limpio, bien, con una ventiladora que no fue muy fuerte, pero tuvo una brisa y puede abrir la ventana. Tuvo un baño chiquito con todas las expectativas- siempre aprecio el agua caliente. Se puede escuchar la gente del edificio y en el pasillo porque es como es el edificio. Me gustó el techo de madera y que amable era la Sra. que trabaja allá. Este hotel es muy muy céntrico y puede explorar mucho la ciudad!
Jessica
Jessica, 1-night trip
10/10 Exceptional
18 Jun, 2025
her şey çok güzeldi, temizlik ve güvenlikte çok harikaydı