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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic stay - thanks to Anh!
We absolutely loved our stay at The Secret. The best thing about the hotel is actually the staff - we worked with Anh who took care of all our needs. For example, we wanted to go to a nice (but not so expensive) seafood restaurant and Anh personally called multiple restaurants to find out which restaurant was open and whether they had a particular type of fish to ensure we had a great meal. She also checked in our us consistently and answered all our questions about where to go, how to get there, etc. On our final day, Anh gave me and my wife heated eye masks so that our flight will be more comfortable - she is so sweet! We had a room with a beach view and we were very happy with it. It was quiet, had very comfortable beds, and the shower had endless hot water and great pressure. The hotel has a really nice pool as well. The only thing I wish is that TV in the room had access to streaming applications like Netflix. We will definitely stay at The Secret again. Thank you Anh for making our stay magical!!
Anand, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Secret is one of the higher end options for accommodation on this island. However, we got what we paid for. The food was unreal, some of the best we have had in Vietnam, the service was next level. Andrew and Ly went wayyyy above and beyond to help my wife and I. Expedia gave us a lot of issues with the bookings, both Andrew and Ly and several other staff helped to try and contact Expedia, help with our booking, as well helped organize a private English snorkelling tour. The prices were similar to that of home inn Canada... which compared to Vietnam prices, are much higher. That being said, we were not unhappy at any moment during our stay. The service was incredible.
Gareth, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at the Secret! The hotel looks brand new and is very pretty, with a large pool, a large dining room, and with cooking, cocktail, head massage, foot massage classes (most of them free).The breakfast buffet has lots of options and is simply delicious.What makes this place amazing is the staff. Everybody there is very nice, with many speaking an impeccable english. I had an accident at the National Park and immediately upon my return at the hotel, was put in a car with a very kind young woman who made sure I had support at the hospital to translate and explain what needed to be done. We had never seen such a group of friendly and efficient employees! Stop looking, this is where to go!
genevieve, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sandesh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional
Exceptional. No reason to stay anywhere else. Food was great, breakfast generous. Service was great. Anh at reception provided exceptional service.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the Secret. Wonderful resort. Excellent food, comfortable bed. Swimming pool was really nice and good for all ages. I’ll Return in a couple years.
William, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stacy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Thuy Ha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay in Con Dao
The hotel was very nice and clean. The spa was very nice and relaxing. The restaurants were empty except for breakfast. The food was fine but a little pricey compared to other restaurants in the area. Unfortunately, the beach across from the hotel is covered in trash.
Katherine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The service was very good. Overall very nice, one thing is that the rooms are not so well soundproof so the hall and neighbours were really loud. The bed was kinda hard. But otherwise amazing staff and nice food.
Frederikke, 3-night trip
Verified Hotels.com guest review