Grand Plaza Hotel - Tamuning

The beds were uncomfortable and the walls are so thin that I could hear someone’s conversation as if they were right next to me. However cheap hotel is a cheap hotel.

The phone did not work. The air conditioning has a smell. The towels smelled funny. The dust on the counter wasn't pleasant. The sticky floor wasnt comfortable.

Good location and nice staff st front desk but rooms are in need of an overhaul. Not many tv channels, bathrooms outdated and no vault in the rooms to safely keep cask and passport...this would have been fine for a US$ 40 room but I was paying three times that! Also there was s huge pool of water in the common area on my 4th floor - looks like the ice machine broke down. I told the front desk about this huge slip hazard and they called the janitor but two hours later it was still there.

The amenities in toilets was surprisingly very dirty

The stay was value for money. It is close to everything there in Guam. There's a bus station nearby, Guam beach, shopping malls, and eateries. In short, they speak our language. With added bonus of coffee coupon in two different venues, both delicious whichever you take them. Oh, there's a restaurant, and an ABC store too.

Room was as shown on photos. It was a little moist around the AC unit. Ventilation fan in the bathroom was noisy. Overall clean and fine as long as you are vacationing there. We were there just to sleep, so it was fine. Staff was friendly. Location is great and close to everything.

The place is so amazing we enjoyed staying at this hotel,I really appreciated that the room was very clean,No signs or smell of mold..They renovates the hotel..It was a great price and worth it..The bed is comfy we sleep good and the service was great and location was great close for everything..the only thing they need to add in their room is more light because it’s a little bit dark..I would definitely recommend this hotel and stay here again in the future

I loved the room even without the great view. Bed was pretty high for me....I'm short. But, otherwise, comfortable and I enjoyed my night of sleep.

This is one of the best values on the Island. Huge rooms, decently renovated, comfortable, friendly service, amazing location . My only critique is better WIFI is needed in the hotel. Up on the top floor the wifi is quite limited and spotty, especially during peak hours. The internet is much better in the lobby and lower floors. All in all, you cannot be this hotel for the price.

Customer service was good. The front desk lady was nice when we were checking in but I was charged twice. I specifically told Her that I booked online and paid online already. She said ok but still ran my card. Check my account and found out I was charge twice. The other front desk young lady who checked us out was also very pleasant. Can’t remember their names. But they were both very professional and nice. The facility........old, needs to be updated. The a/c was frozen and leaking mind you I just turned it on not even 3 hrs before that. . They were nice enough to offer to move us but it was 11pm I’m not about to wake my mother and my daughter up and it was a good thing I was checking out in a couple of hrs. Would I come back? Maybe after a renovation. :)