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Nuanza Hotel & Convention

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Overview of Nuanza Hotel & Convention

Nuanza Hotel & Convention

3.5 star property
3.5-star hotel in Cikarang with spa and restaurant

8.8/10 Fabulous

9 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java, 17530
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Fitness centre
  • Sauna
  • Pool bar
  • 2 coffee shops/cafes
  • Business centre
  • 10 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 43 min drive
  • Bekasi Kranji Station - 19 min drive
  • Jakarta Cakung Station - 21 min drive
  • Jakarta Klender Baru Station - 22 min drive
  • Airport shuttle (surcharge)


  • McDonald's - 4 min drive
  • Starbucks - 4 min drive
  • Imperial Kitchen - 4 min drive
  • Bakso Lapangan Tembak Senayan Living Plaza - 5 min drive
  • Marugame Udon - 4 min drive

About this property

Nuanza Hotel & Convention

A great choice for a stay in Cikarang, Nuanza Hotel & Convention features an airport shuttle. Guests can indulge in spa services at the spa, and Aj Brandon Restaurant serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a sauna are other highlights.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 25 floors


  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Free on-site valet parking


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar

Working away

  • Business centre
  • 10 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Garden
  • Terrace
  • Fitness centre
  • Full-service spa
  • Sauna


  • Lift
  • Wheelchairs available on site


  • English
  • Japanese

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA & GYM. The spa is open daily.


Aj Brandon Restaurant – This restaurant serves breakfast, lunch and dinner.
The Porte – This restaurant serves breakfast, lunch and dinner. Open daily.
Montezuma Sky Lounge – On-site rooftop bar. Open daily.
Durian Cafe – On-site café. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 500000 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 350000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.


<p>This property accepts credit cards and debit cards.</p>

Also known as

Nuanza Hotel
Nuanza & Convention Cikarang
Nuanza Hotel & Convention Hotel
Nuanza Hotel Convention Cikarang
Nuanza Hotel & Convention Cikarang
Nuanza Hotel & Convention Hotel Cikarang

Frequently asked questions

Does Nuanza Hotel & Convention offer free cancellation for a full refund?
Yes, Nuanza Hotel & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Nuanza Hotel & Convention?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Nuanza Hotel & Convention?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Nuanza Hotel & Convention?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Nuanza Hotel & Convention?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Nuanza Hotel & Convention?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Nuanza Hotel & Convention and nearby?
Nuanza Hotel & Convention has a spa and a fitness centre, as well as a garden.
Are there restaurants at or near Nuanza Hotel & Convention?
Yes, there's an on-site restaurant, Aj Brandon Restaurant.







Staff & service




Property conditions & facilities




10/10 Exceptional

Good but can be improved
This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
1-night business trip
Verified guest review

10/10 Exceptional

Good but can be improved
I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
2-night business trip
Verified guest review

8/10 Very good

Hotel is nice. Front Office staff friendly also staff at recreation.
meylany, 1-night family trip
Verified Expedia guest review

4/10 Fair

HYEON MOOK, 1-night trip
Verified guest review

8/10 Very good

MASAHIRO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ryosuke, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ho Seong, 1-night business trip
Verified guest review

10/10 Exceptional

Ho Seong, 1-night business trip
Verified guest review

10/10 Exceptional

KENTA, 1-night trip
Verified guest review