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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property
North Mountain hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Free WiFi, bed sheets
Free WiFi, bed sheets
Lobby
Free WiFi, bed sheets
Exterior

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • Meeting rooms
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Limited hour front desk
  • Banquet hall
Feel at home
  • Children stay free
  • Kitchenette
  • Private bathroom
  • Television
  • Laundry facilities
  • Limited housekeeping
The price is S$93
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Private bathroom
Microwave
Stovetop
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

Free parking
Free WiFi
Air conditioning
Laundry facilities
4.2 out of 10, (1001)
The price is S$89
includes taxes & fees
24 Jan - 25 January 2025
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave
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About the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029

What's nearby

  • Castles N' Coasters - 4 min drive
  • Metrocenter - 4 min drive
  • Arizona State University-West Campus - 5 min drive
  • Grand Canyon University - 11 min drive
  • Biltmore Fashion Park - 17 min drive

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 11 min drive
  • Scottsdale, AZ (SCF) - 23 min drive
  • Sky Harbor International Airport (PHX) - 24 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 41 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 44 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

When you stay at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway, you'll be within a 15-minute drive of Happy Valley Towne Centre and Grand Canyon University. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks.

Languages

English, Spanish

At a glance

Hotel size

  • 133 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
  • This property allows guests 18 or over to check in with valid military ID.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (21 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1997
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop

More

  • Weekly housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge of USD 20.00 (subject to availability)
  • Housekeeping is offered for an extra charge of USD 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

Also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

Frequently asked questions

Is there a pool at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?
Yes, there's free self parking.
What are the check-in and check-out times at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 20.00 (subject to availability). Contactless check-out is available.
Is there an on-site casino at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (20-min drive) is nearby.
What is there to do at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway and nearby?
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway has an outdoor pool.
Does HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2

4.0/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Poor

Horrible
It had bed bugs, roaches, everything was dirty, bathroom without paint, toilet with black ring, beds supper uncomfortable that you could feel the springs with your hands, some guest actually lives there for months, and even changes room when it’s cheaper and heard they clean it themselves after they transfer room. Hotels.com called them and told them not to charge me and they still did even though I didn’t sleep there and rented another Hotel for that weekend
Stephanie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible
First room heater didnt work and mirror was cracked and leaking faucet 2nd room toilet was backed up amd remote to tv broken comforter had holes in it the 3rd room No comforter or pillows Front desk.agent was nice and helpful moved us got us a comforter and pillowes. Maintenance amd house keeping doesn’t do their job. Front desk agent was very nice and understanding. Yeah it was 63 honestly i wouldn't have paid that if id known. Maybe 25 dollars id pay. Management needs to step up. Hotel is only good for people on drugs and people looking for Furburgers.
Timothy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Christine, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Abrion, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nasty dirty rooms
The experience was horrible...first off the first room I checked into 352 was not clean bed looked slept in floors dirty and a fast food sack on the table. Second room I checked into 367 the bed look slept on, floors dirty no towels in room and a empty liquor bottle on counter and one pillow...I noticed on Wednesday they took my $100 deposit and I want a reimbursement
Ralph, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This place is absolute disgusting
We found out when we got there that theres an 100 dollar deposit for the room, which cost more than the actual room itself. It smelled like smoke and had cigarette burn stains on every surface. There were holes in the walls, and the bathroom was disgusting. We had to wait for over 4 hours to get towels since there weren't any in the room.
Lauren, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overcharged and deposit not returned
Our stay was good to begin with but ended bad.I checked in with my son and his support cat.Everything went fine at check-in, informed them of the pet, advised I had paperwork for him as a support animal and paid the fees. Due to repair work on our home I had to extend our stay several times. The lady that helped us at check in and helped us the first two extensions was very nice and convinced me to extend directly through them when needed instead of on hotels.com and I would still get the discounted rate. She provided that discounted rate those first two extensions. The third time the manager was on duty, and not give me the discounted rate and advised we could not have my sons support animal stay because they do not allow any pets other than dogs. I said I understood and had the cat stay with family elsewhere. The 4th extension the manager again did not give me the discounted rate so we ended up moving to a new Hotel chain. I was told I would get the deposit that was charged on my card at time of check-in Within three to five business days. I gave it 10 business days and still did not get my deposit back. To this day I still have not received the deposit.
kristin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was alright. However i was supposed to get my deposit back and havent received it and the manager wont call me back after leaving messaged.
DeAnna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rosa, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsey, 3-night trip
Verified Hotels.com guest review

8/10 Very good

DeAnna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE NO MATTER WHAT!
DO NOT STAY HERE NO MATTER WHAT!! I was delayed due to traffic and attempted to call the property. I was unable to get through to someone until 20 mins after check in time. The rep informed me that they cancelled my reservation and claimed to have tried to contact me which they did NOT. i was told they would give me back my money since they cancelled my reservation. I was one of 3 other people trying to check in and could not get into the lobby. Mind you, when I called the prompt recording stated the office is open 24/7. So I had to try and find something late at night with my two kids. The next morning very early I contacted the property to check into the room I originally reserved and was not only told they cancelled my reservation and could not allow me to check in, but that they didn't even reserve the correct room for me if I had been able to check in the night before. I reserved a two bedroom and they were going to check me into a 1 bed king room. This associate also said I would be able to get a refund through hotels.com. I then started the refund process through hotels.com and the hotel denied my refund. They lied about everything including admitting that they didn't even reserve the correct room type for me. This hotel is shady and unprofessional. Do not give them your money! Stay somewhere else and save yourself a headache.
Shivahn, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

It was the worst room i ever had in all my time of staying in Hotels From Checking in to Leaving i give it a -10
Cy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Molded Roach infestation Room
When I got there they said that they had no more rooms because they gave mines to someone else… I got a room with no locking door… no towels in the bathroom no covers on the bed… there was a fight outside and screaming all night… There was roaches in the room…. Mold in the bathroom, no toilet paper holder, the soap holder in the shower was broken and the shower had no pressure…. I want a refund…
Darlene, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Improper service
Had roaches in the room. Lights not working. And had no towels to use in the room. 1st night went without taking a shower. 2 nd day after asking several times still didn't get any towels . At 8 pm went and bought myself a towel and then showed to leave next day.
jai, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Vincent, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Unfortunately.
There was pee on the toilet seat and there wasnt any towels and there was dirty rags on the floor and the shower was disgusting.
Connor, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kept deposit
Still have not received my $100 deposit two weeks later
Michael, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Gwuen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointing
The front desk staff was trying to help everyone, but didnt have the assets to make everything right. When I got to my room there were no towels, no toilet paper, no paper towels, no hangers, no cups or glasses (paper nor otherwise), no coffeemaker, no utensils or dishes. This room has a full kitchen, but no way to make that usefull. The clerk had to search, but found toilet paper, but not any of the other items I listed. I had to wait till after I came back from dinner to get towels cause they were in the dryer. The bed was very uncomfortable. In the morning I figured out that the mattress was flipped, the padded side down, and the bottom which I slept uncomfortably on was not designed to be slept on. There was a dried sticky mess on the nightstand. The door was warped, so didn't seal out the heat. The microwave and fridge did work. If this place were cleaned and supplied it could be a decent discount long stay motel.
Ray, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Odd place
This was mostly long term stays and people were hanging laundry and more. Some had chairs to sit outside.
Richard E., 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alissa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Scam! Dont be bamboozled. This is a section 8 for homeless to “sober up or crash”. Showed up @11pm they were closed! They canceled my prepaid reservation & put me as a no show! After 2 hours finally got someone. This is the “room” it was disgusting grossly dirty outlet sparked cigarette burns all over counters, reeked of cigarettes, bathtub was awful, floors were separating, no remote, gaps in the door and homeless outside. This was not a “hotel” those pics are photoshopped. I came back next morning about 11 AM to get a refund or talk to someone and guess what they were CLOSED. Lobby smelled like pot. People in lobby and not a worker in sight. Run!! Do not sleep here! I drove 8 hours to stay here just to be scammed. Ended up staying at a different hotel. To top it off hotel wont answer calls so now I can’t get a refund.
Dirtiest curtain that didn’t move
Outlet doesnt work just sparks
All the floors were coming apart
lachelle, 2-night family trip
Verified Hotels.com guest review