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DoubleTree by Hilton Kitchener

Art Deco hotel in Kitchener with indoor pool and conference center

  • Free WiFi and free parking
From
S$111

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Pool
  • Pool
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 47.
1 / 47Hotel Front – Evening/Night
8.2.Very good.
  • We stayed for 2 nights. It was the first weekend in a year that the restaurant and bar…

    Mar 12, 2021

  • The first night we had a problem with our room door. Our door wasn’t able to be opened…

    Jan 8, 2021

See all 73 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Safe
Quiet

The property will be renovating from May 21 2021 to July 31 2021 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area
    • Free WiFi
    • Free parking
    • Pool
    • Bathtub
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 75 smoke-free guestrooms
    • Daily housekeeping
    • Indoor pool
    • Breakfast available
    • Room service
    • Conference center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television

    What’s around

    • Heart of Kitchener
    • Fairview Park - 7 min walk
    • Chicopee Tube Park - 15 min walk
    • Chicopee Ski and Summer Resort - 15 min walk
    • Rockway Golf Course - 42 min walk
    • Kitchener Memorial Auditorium Complex - 2.6 mi / 4.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room, 1 King Bed, Accessible (Hearing)
    • Room, 1 King Bed
    • Room, 2 Queen Beds

    Location

    • Heart of Kitchener
    • Fairview Park - 7 min walk
    • Chicopee Tube Park - 15 min walk

    What’s around

    Landmarks

    • Heart of Kitchener
    • Fairview Park - 7 min walk
    • Chicopee Tube Park - 15 min walk
    • Chicopee Ski and Summer Resort - 15 min walk
    • Rockway Golf Course - 42 min walk
    • Kitchener Memorial Auditorium Complex - 2.6 mi / 4.2 km
    • Waterloo Region Museum - 2.6 mi / 4.2 km
    • Grand River Rocks - 2.7 mi / 4.4 km
    • Bingemans - 5.7 mi / 9.1 km
    • University of Waterloo - 8.8 mi / 14.1 km
    • Wilfrid Laurier University - 8 mi / 12.9 km

    Getting around

    • Pearson Intl. Airport (YYZ) - 58 min drive
    • Kitchener, ON (YKF-Region of Waterloo Intl.) - 8 min drive
    • Kitchener Station - 10 min drive
    • Guelph Central Station - 27 min drive
    • Guelph, ON (XIA-Guelph Train Station) - 27 min drive

    At a glance

    Hotel size

    • This hotel has 75 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time starts at 3:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • 2 per room (up to 50 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Room service (during limited hours)

    Things to do

    • Indoor pool
    • Pool sun loungers
    • Golfing nearby
    • Downhill skiing nearby
    • Snowboarding nearby

    Working away

    • Number of meeting rooms - 10
    • Conference space
    • Conference space size (feet) - 10000
    • Conference space size (meters) - 929
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1969
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible registration desk
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Japanese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Blackout drapes/curtains
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch TV
    • Pay movies
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Small print

    Also known as

    • Holiday Inn Hotel Kitchener-Waterloo
    • Sunbridge Kitchener
    • DoubleTree by Hilton Kitchener Hotel
    • DoubleTree by Hilton Kitchener Kitchener
    • DoubleTree by Hilton Kitchener Hotel Kitchener
    • Holiday Inn Kitchener-Waterloo
    • Kitchener-Waterloo Holiday Inn
    • Holiday Inn Kitchener-Waterloo Hotel
    • Holiday Inn Kitchener Waterloo Conference Center
    • Holiday Inn Kitchener-Waterloo Conference Center Hotel
    • Holiday Inn Kitchener-Waterloo Conference Center Kitchener
    • Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener

    Optional extras

    Rollaway beds are available for CAD 15.0 per night

    To-go breakfast is offered for an extra charge of CAD 7.85 for adults and CAD 7.85 for children (approximately)

    Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • 3 percent destination fee will be charged

    Pet deposit: CAD 50.00 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, DoubleTree by Hilton Kitchener does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, there's an indoor pool.
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
    • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include 126 Chinese Restaurant (6-min walk), The Bent Elbow (6-min walk), and Bangkok Cuisine (7-min walk).
    • During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a garden and access to a nearby indoor pool.
    8.2.Very good.
    • 8.0.Very good

      Date night

      Hotel qas decent. No complaints

      Shawn, 1 night trip, Nov 14, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Just many flies and fruit flies! Minor flaw, otherwise fabulous stay

      Rach, 1 night business trip, Oct 25, 2020

      Verified Travelocity guest review

    • 4.0.Fair

      If you wanted a nice peaceful getaway, don’t waste time coming to the Kitchener Doubletree, this hotel had fruit flies in our room upon arrival , and the desk manager the second day accused us of not being guests after she had watched us come in and out 10 minutes prior and was very short tempered and rude when we checked out.

      2 night romance trip, Oct 23, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Date night

      It was a nice stay. Clean comfy room

      Shawn, 1 night trip, Oct 11, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Style and character were modern rustic which I liked

      2 night trip, Oct 10, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Double Tree

      Excellent accommodations. No microwave in the room.

      Leon, 1 night trip, Oct 4, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Good

      Karen, 2 night business trip, Sep 28, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      renovated & clean room

      Clean room

      Steve, 1 night family trip, Sep 25, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Newly renovated roons were clean and beds were comfy!

      Lori, 2 night trip, Sep 25, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      So clean and accommodating!

      The hotel room, lobby, and even the hallways were all very clean and modern. The interior design was very chic and the atmosphere was warm and cozy. Guests are offered warm chocolate walnut oatmeal cookies upon entrance (checkin). The customer service was adequate and pleasant. There was a bit of a wait during checkin because of covid precautions but other than that, everything was up to par. Pool, breakfast, and extra features of the hotel were obviously not available right now but the hotel did offer bagged breakfasts for $2-6 each in the mornings. The downsides? Not that it’s the hotels fault, but the area surrounding the hotel houses some unfriendly people (druggies). Seems like a sketchy area so if you’re planning to walk to nearby diners or shopping centres such as Fairview Mall, I would advise hotel guests staying here to avoid walking as I felt very unsafe and threatened walking to Fairview Mall taking the sidewalk there even though it’s only a 7 min. walk. Another downside was that the hotel didn’t offer pay per view movies or netflix. There was no TV guide either despite my partner and I looking repeatedly. We ended up asking at the service desk and found that the hotel no longer offers these options. All you can watch is cable television with tons of ads which made my night a tad bit boring. Overall, I would recommend this hotel to anyone who needs a place to crash as it’s very clean and cozy with super comfy beds and an accommodating staff.

      Connor, 1 night trip, Sep 6, 2020

      Verified Hotels.com guest review

    See all 73 reviews