Located near a train station, Sheraton Kaifeng is a great choice for a stay in Kaifeng. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yue, one of 2 restaurants, which serves Chinese cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a garden.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
211 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Off-site parking nearby (CNY 10 per stay)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge)
2 restaurants
Bar/lounge
24-hour room service
Travelling with children
Babysitting (surcharge)
Working away
7 meeting rooms
Conference space (16522 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Free cot/infant bed
Day bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Yue – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Feast – This restaurant serves breakfast and dinner. Open daily.
On-site venue No. 3 – lobby lounge. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately CNY 128 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for CNY 200.0 per night
Parking
Parking is available nearby and costs CNY 10 per stay
Policies
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
SI Sheraton Kaifeng
Sheraton Kaifeng Hotel
Sheraton Kaifeng Kaifeng
Sheraton Kaifeng Hotel Kaifeng
Frequently asked questions
Does Sheraton Kaifeng offer free cancellation for a full refund?
Yes, Sheraton Kaifeng does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Kaifeng?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Kaifeng?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Kaifeng?
Yes, there's free self parking.
What are the check-in and check-out times at Sheraton Kaifeng?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sheraton Kaifeng and nearby?
Sheraton Kaifeng has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Sheraton Kaifeng?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
Sheraton Kaifeng Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window