Sip a cool drink by the pool while surrounded by natural beauty. Discover local treasures in our art gallery or explore nearby wonders with tour assistance.
Enjoy your visit to Freeport with a stay at Castaways Resort and Suites. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a garden. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
118 units
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
Guests must transfer via aeroplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Free reception
Room service
Travelling with children
Playground
Babysitting (surcharge)
What to do
Beach nearby
Golfing nearby
Working away
Business centre
Meeting room
Conference space (580 square feet)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
Built in 1990
Safe-deposit box at front desk
Garden
Library
Fitness centre
An outdoor pool
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
What to enjoy
Balcony
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Refundable deposits
Easter holidays deposit: USD 100 per day for guests under 21 years old staying between 2 March to 31 April
Optional extras
Full breakfast is offered for an extra charge of approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
Local area shuttle service is offered for an extra charge
Safes in guest rooms can be used for USD 3 per day
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport
Frequently asked questions
Is there a pool at Castaways Resort and Suites?
Yes, there's an outdoor pool.
Are pets allowed at Castaways Resort and Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Castaways Resort and Suites?
Sorry, there's no on-site parking at Castaways Resort and Suites.
What are the check-in and check-out times at Castaways Resort and Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Castaways Resort and Suites and nearby?
Castaways Resort and Suites has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Castaways Resort and Suites?
Yes, there's an on-site restaurant that offers Caribbean cuisine and garden views.
Does Castaways Resort and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Castaways Resort and Suites like?
Castaways Resort and Suites is a short 4-minute drive from Freeport (FPO-Grand Bahama Intl.) and 18 minutes' walk from Port Lucaya Marketplace.
Castaways Resort and Suites Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Great staff
It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.
Ronardo
Ronardo, 4-night trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
Lorraine
Lorraine, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Crystal
Crystal, 2-night family trip
Verified Hotels.com guest review
6/10 Good
20 October 2024
They need to improve their products. Purchase new bedding and towels
Ashley
Ashley, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
6 October 2024
Anthony
Anthony, 1-night trip
Verified Expedia guest review
6/10 Good
1 October 2024
Staff was very professional and helpful. Very convenient area, near Hospital, Airport, banks and shopping.
Tanisha
Tanisha, 2-night romance trip
Verified Expedia guest review
4/10 Fair
27 September 2024
Jerline
Jerline, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 September 2024
Ramses
Ramses, 17-night trip
Verified Hotels.com guest review
8/10 Very good
6 September 2024
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Craig
Craig, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Hilton
Hilton, 3-night trip
Verified Expedia guest review
4/10 Fair
1 September 2024
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
selvinique
selvinique, 1-night business trip
Verified Expedia guest review
6/10 Good
13 August 2024
Nice
cj
cj, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay.
A for cleanliness!
Selwyn
Selwyn, 2-night family trip
Verified Expedia guest review
2/10 Poor
29 July 2024
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Hans
Hans, 1-night romance trip
Verified Expedia guest review
2/10 Poor
27 July 2024
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.